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AUTOBUY Reviews 3,299

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TrustScore 5 out of 5

4.9

Auto Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to ensure a positive experience, often exceeding expectations. Reviewers also appreciate the fair and competitive pricing, with many stating they received the best offer for their vehicle compared to other options. However, some customers reported initial lowball offers or felt that the final price was at the lower end of the promised range. A few people also experienced delays in the process, with one reviewer mentioning a three-week wait to finalize a price. There were also isolated instances where customers were dissatisfied with the personality of sales associates or felt that the company's processes were disorganized, leading to longer waiting times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Users describe positive interactions with service, highlighting the efficiency, kindness, and professionalism... See more

User experience

Consumers find the user experience to be positive, often describing it as great, smooth, and hassle-free.... See more

Price

People report positive experiences with price. Many customers found that they received the best price for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shane made the entire experience from start to finish- effortless. It was a so helpful to talk with the rest of the team Pierre and Lizette. I would definitely recommend taking your car to this locat... See more

Rated 5 out of 5 stars

I had an outstanding experience with AUTOBUY! Bill and Sara were absolutely amazing—professional, patient, and genuinely helpful throughout the entire process. I shopped around and AUTOBUY still gave... See more

Rated 5 out of 5 stars

Edwin González and Gloria TFank gave me one of the best experiences I've ever had when selling a vehicle. I actually sold two cars, and Edwin went above and beyond to get me the best possible pri... See more

Rated 5 out of 5 stars

I sold a previous vehicle to AutoBuy a few years back. The process was made easy by being able to make an appointment and by the professionalism displayed by Vadym, made process easier. AU... See more

Company details

  1. Auto Broker

Written by the company

AUTOBUY is proud to serve many communities throughout Florida including Fort Lauderdale, Margate, Hollywood, Pompano Beach, and beyond. We provide customers with a simple way to sell their car without extensive paperwork, inspections, and haggling. Customer convenience is a priority of ours, as is our guarantee that WE PAY THE MAX for your used vehicles. Call one of our associates today and we will meet you at a location of your choosing and appraise your vehicle quickly so you can walk away that day with cash in your hand!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ask for Johan!

Johan and Stephanie made selling my car super easy. They were both straight up, helpful, and made the whole process quick and smooth. No stress at all.

Definitely recommend AutoBuy if you’re looking to sell your car.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient experience

Nicholas and Janette were both great! Nicholas helped me secure the max offer for my car and the whole process was super easy and fast . Everything took under 1 hour . Highly recommend !
Thank you so much!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

The process was very straightforward…

The process was very straightforward and simple. Johan was exceptionally efficient and kind during the entire process. Gloria processed our documents fast and accurately the first time. I would definitely use this company again and recommend my friends. Thank you to Johan and Gloria for making this a smooth transaction.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT AND THE BEST PAY

I want to highlight the excellent service I received from Johan and Nessi at AutoBuy when I sold my car. From the very beginning, he was professional, friendly, and completely transparent throughout the entire process. He explained every step clearly, answered all my questions, and made me feel confident and at ease.

The process was quick, smooth, and hassle-free thanks to his efficiency and knowledge. It’s clear that he truly cares about providing high-quality service and making sure his customers are satisfied.

I would definitely recommend Johan, Nessi and AutoBuy to anyone looking to sell their vehicle. It was a great experience!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with auto buy was…AWESOME!

My experience with auto buy was definitely much easier knowing that Stephen Smith was handling my processing of the car. He was very knowledgeable and he was very kind and patient and he walked me step-by-step through this process being this was my first time and made it much simpler. They truly gave me the max for my car!!! Thank you!!!

April 6, 2026

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