AUTOBUY Reviews 3,299

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to ensure a positive experience, often exceeding expectations. Reviewers also appreciate the fair and competitive pricing, with many stating they received the best offer for their vehicle compared to other options. However, some customers reported initial lowball offers or felt that the final price was at the lower end of the promised range. A few people also experienced delays in the process, with one reviewer mentioning a three-week wait to finalize a price. There were also isolated instances where customers were dissatisfied with the personality of sales associates or felt that the company's processes were disorganized, leading to longer waiting times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Users describe positive interactions with service, highlighting the efficiency, kindness, and professionalism... See more

User experience

Consumers find the user experience to be positive, often describing it as great, smooth, and hassle-free.... See more

Price

People report positive experiences with price. Many customers found that they received the best price for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shane made the entire experience from start to finish- effortless. It was a so helpful to talk with the rest of the team Pierre and Lizette. I would definitely recommend taking your car to this locat... See more

Rated 5 out of 5 stars

I had an outstanding experience with AUTOBUY! Bill and Sara were absolutely amazing—professional, patient, and genuinely helpful throughout the entire process. I shopped around and AUTOBUY still gave... See more

Rated 5 out of 5 stars

Edwin González and Gloria TFank gave me one of the best experiences I've ever had when selling a vehicle. I actually sold two cars, and Edwin went above and beyond to get me the best possible pri... See more

Rated 5 out of 5 stars

I sold a previous vehicle to AutoBuy a few years back. The process was made easy by being able to make an appointment and by the professionalism displayed by Vadym, made process easier. AU... See more


Company details

  1. Auto Broker

Written by the company

AUTOBUY is proud to serve many communities throughout Florida including Fort Lauderdale, Margate, Hollywood, Pompano Beach, and beyond. We provide customers with a simple way to sell their car without extensive paperwork, inspections, and haggling. Customer convenience is a priority of ours, as is our guarantee that WE PAY THE MAX for your used vehicles. Call one of our associates today and we will meet you at a location of your choosing and appraise your vehicle quickly so you can walk away that day with cash in your hand!


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Al and Nessi

Al was very friendly, truthful, helpful and knowledgeable for all our decisions and questions
Nessi was very efficient, confident,friendly and knowledgeable.
Very trustworthy and pleasurable experience.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

I had the please of speaking over the…

I had the please of speaking over the phone with an appraiser by the name of Edwin & Vadym at the front desk. They we both very courteous & made the process as smooth as possible. I was in & out within an hour, with a FAIR deal & a check printed on the spot. I appreciate their service & is recommend them for any car buying/selling business.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Another successful sale

This past weekend, I had my second transaction selling a high-end car with AutoBuy, and like the first experience, the second experience was equally as great. The initial number was a little too low, but we ultimately agreed to a number that was mutually acceptable.

Having tested the market with other wholesalers, AutoBuy beat them all. Although I could have held onto the car and tried to sell it to a private buyer for more, the reality is that it just wasn’t worth the time or energy to do so.

Interestingly enough, I had tried to list the car on a well-known site, but before the listing went live, their customer service people emailed me to say that they would decline listing the car on their platform unless I lowered the reserve price significantly, which I wasn’t willing to do since I knew that even wholesalers would have given me more. The entire experience with that site was miserable. Every photo had to be resized to conform with their requirements and when they told me they refused to list the car unless I lowered the reserve to a price that was lower than what I was certain I could sell the car to anyone for, something didn’t sit right with me.

In the end, AutoBuy was by far, the best option with both cars and although they specialize in less expensive cars, they definitely hit the mark both times around.

Special thanks to Gubazi, the appraiser at AutoBuy. Gubazi is very knowledgeable, competent, professional and he delivers a level of customer service that is unlike most in the industry.

February 14, 2026
Unprompted review

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