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AUTOBUY Reviews 3,299

•
TrustScore 5 out of 5

4.9

Auto Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to ensure a positive experience, often exceeding expectations. Reviewers also appreciate the fair and competitive pricing, with many stating they received the best offer for their vehicle compared to other options. However, some customers reported initial lowball offers or felt that the final price was at the lower end of the promised range. A few people also experienced delays in the process, with one reviewer mentioning a three-week wait to finalize a price. There were also isolated instances where customers were dissatisfied with the personality of sales associates or felt that the company's processes were disorganized, leading to longer waiting times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Users describe positive interactions with service, highlighting the efficiency, kindness, and professionalism... See more

User experience

Consumers find the user experience to be positive, often describing it as great, smooth, and hassle-free.... See more

Price

People report positive experiences with price. Many customers found that they received the best price for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shane made the entire experience from start to finish- effortless. It was a so helpful to talk with the rest of the team Pierre and Lizette. I would definitely recommend taking your car to this locat... See more

Rated 5 out of 5 stars

I had an outstanding experience with AUTOBUY! Bill and Sara were absolutely amazing—professional, patient, and genuinely helpful throughout the entire process. I shopped around and AUTOBUY still gave... See more

Rated 5 out of 5 stars

Edwin González and Gloria TFank gave me one of the best experiences I've ever had when selling a vehicle. I actually sold two cars, and Edwin went above and beyond to get me the best possible pri... See more

Rated 5 out of 5 stars

I sold a previous vehicle to AutoBuy a few years back. The process was made easy by being able to make an appointment and by the professionalism displayed by Vadym, made process easier. AU... See more

Company details

  1. Auto Broker

Written by the company

AUTOBUY is proud to serve many communities throughout Florida including Fort Lauderdale, Margate, Hollywood, Pompano Beach, and beyond. We provide customers with a simple way to sell their car without extensive paperwork, inspections, and haggling. Customer convenience is a priority of ours, as is our guarantee that WE PAY THE MAX for your used vehicles. Call one of our associates today and we will meet you at a location of your choosing and appraise your vehicle quickly so you can walk away that day with cash in your hand!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

James was professional

James was professional, very informative, helpful and kind. My husband and I greatly appreciated dealing with him. It was a pleasant experience!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I want to thank Yruam and Lizeth for…

I want to thank Yruam and Lizeth for the tremendous help in buying my car ,i came to autobuy to sell my 2022 mercedes gle and yruam explain to me all the process,after he looks at my car he seat down whit me and give me the offer ,and i agree to
The offer the best offer in all miami .

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, nice, and easy to work with. Every person involved was fantastic. What I thought would be a long, drawn-out process turned out to be a pleasurable experience, minus selling my Roush, which I loved. Thank you to all involved. What a pleasure to know that companies like this still exist!

January 3, 2026
Unprompted review

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