Wesley Chapel Honda Reviews 

195
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Zero stars — would leave none if the option existed. This dealership collected nearly $2,000 for titling, registration, and taxes, yet only remitted $1,113 in taxes. I was then required to pay an... See more

Rated 1 out of 5 stars

They are the kings of bait and switch. Number manipulators. Make a deal then manipulate the numbers at the signing.Then tried to get me into a 7% loan when Honda offers 1.99% and lie about it, saying... See more

Rated 1 out of 5 stars

Bought a used 2015 Chevrolet equinox from wesley chapel Honda, at first everyone was great then once paper work was done service went down hill. We left with an empty gas tank, the finance deparment d... See more

Rated 1 out of 5 stars

Wasn't even half way out my car before these clowns were asking me if i would trade in my car when i was only there for my mother getting her an already approved loan at x amount. No car was showed to... See more

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1.1

Bad

TrustScore 1 out of 5

195 reviews

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1-star

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1.1

All reviews

(195)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle Free Purchase

We recent purchased a 2012 Pilot form Wesley Chapel Honda, and We love it!!! They were hassle free and listen to exactly what We wanted!!! I would hoghly recommend Wesley Chapel Honda to anyone who is looking for a New or Used Car.

May 25, 2012
Unprompted review
Rated 5 out of 5 stars

I followed Jason Hunter.

I brought my Honda CR-V in for a headlight recall. Jason Hunter used to service my car at Brandon Honda. When I found out he was now working at Wesley Chapel Honda, I switched. I trust Jason. He is very personable, helpful, and just a fun person.

May 24, 2012
Unprompted review
Rated 5 out of 5 stars

Honda Accord purchase

I purchased my Honda Accord Coupe at Wesley Chapel Honda recently and had a great experience. My salesman listened to my needs and did not play any games on price or payment. I wanted to let the world know, as it is not very often i have had a great experience purchasing a car. Go Wesley Chapel Honda!!!

May 24, 2012
Unprompted review
Rated 5 out of 5 stars

Great Service

Wesley Chapel Honda,

They were great, No pressure, just the facts and very freindly. when it is time to buy again i will go back to wesley chapel Honda.

May 24, 2012
Unprompted review
Rated 2 out of 5 stars

Barely Tolerable

The sale aspect of my purchase was pretty good. No real hassles. However, after the sale the nightmare begins. I will just say that they have the most unprofessional group of employees I have ever had the misfortune of dealing with and I will take my business to ANY other dealership before I come back there.

May 24, 2012
Unprompted review
Rated 4 out of 5 stars

i love my first car

I love my first car that I purchased all on my own. It felt good to be twenty years old and saving for so long and to go buy your own car without the help of any parents.

May 24, 2012
Unprompted review
Rated 2 out of 5 stars

Never an enjoyable experience

I have been a customer, on and off, for years and it has never been an enjoyable experience. Whether I have an appointment or not, it takes at least 20-30 minutes to complete the paperwork and have my care serviced.

If I go in for an oil change, I'm hit with recommended services that are always $400-600. I usually then take it to another repair shop for more than half the savings. Last time, they tried to sell me a transmission service because the fluid was low.

I have complained many times with Iris Moe who said Mike White would be calling me. That never happened. I called her on it via email and she apologized and said he'd call. Again, never happened. To sum it up, if you need something like a recall done or have the time to sit and decline the laundry list of things they "recommend" the service itself is good.

May 24, 2012
Unprompted review
Rated 5 out of 5 stars

Honda has real people you can count on.

Jason Hunter, service specialist, gave me great service and confidence that my vehicle was in good hands. He genuinely made me feel like Honda does care about saving me money while keeping me completely informed about my car maintenance needs.

May 23, 2012
Unprompted review
Rated 1 out of 5 stars

recommended unnecessary repairs

I had maintained my car with the dealership where I purchased it, but brought my car in for an oil change to Wesley Chapel after moving to the area. They recommended several expensive repairs and told me the most crucial thing I needed to do was replace the lower containment arm bushings. I don't know what that is, but the mechanic stated it was cracked and needed to be replaced very soon at a cost of about $500. I later took my car back to the old dealership who thought it was strange that they hadn't noticed any wear in that area before. After having 2 separate mechanics inspect the car, they found no crack or any need to replace anything. I will not be going back to Wesley Chapel because I feel they tried to take advantage of me.

May 23, 2012
Unprompted review
Rated 5 out of 5 stars

Managing Partner

I am the proud managing partner of Wesley Chapel Honda. Please contact me directly at 813-929-2299 or mspeigl@wesleychapelhonda.com if you need assistance with anything. Regards, MBS

May 8, 2012
Unprompted review
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