I have had the most dreadful experience dealing with this company. Bought a £1200 Gazco electric fire that broke down within 2 months. Have gone down warranty route and want a full refund which... See more
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This is such a good company. I’ve had several problems getting an AGA gas stove but there was a girl called Lucinda at West Country fires who dealt with everything no problem!! Then two more - Dannii... See more
We purchased (supply only) DRU ECO Tunnel Gas Fire - What a great experience from start to delivery - great price, super polite and friendly, they called and responded to emails straight away- wow... See more
I had already purchased a Halo 4kw Black Addition fire from West Country Fires and was delighted with the whole experience from ordering to delivery. When my son and family saw the fire they fell in l... See more
Company details
Written by the company
The Leading Specialist in the UK for fires, Fireplaces & Flues
Contact info
27-33 High Street, SO40 9HL, Southampton, United Kingdom
- 02380 333818
- sales@westcountryfires.co.uk
- www.westcountryfires.co.uk
3.6
Average
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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We purchased as supply only DRU ECO…
We purchased (supply only) DRU ECO Tunnel Gas Fire -
What a great experience from start to delivery - great price, super polite and friendly, they called and responded to emails straight away- wow refreshing change to many companies ! 5 Star service ! Would recommend to anyone. Thank you
July 17, 2018
Unprompted review
Showroom worth a visit.
Good showroom and helpful advice. I chose a Studio 1 balanced flue fire with a glass reflective back. The end result is very neat and looks as good as I had hoped as well as packing out a substantial amount of heat. Company were very helpful throughout the process.
February 20, 2018
Unprompted review
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