West Country Movers Reviews 

281
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly efficient, often going above and beyond expectations to make the moving process smooth. Many people highlight the excellent service, noting that everything was handled with care, from packing and reassembly to timely delivery, significantly reducing the stress of moving. However, some people were dissatisfied with product handling, reporting instances where furniture sustained major damage and household items were broken or missing upon unpacking.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Product

Users describe ambiguous interactions with product, with some reviewers reporting excellent experiences and... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that the service arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team were excellent from start to finish. The booking process was straightforward, and West Country were very accommodating of changing completion dates. On the day of packing, the team were... See more

Rated 5 out of 5 stars

Jordan and J-J were perhaps the best removal men we've ever used. Punctual, hard working, efficient, skillful, willing and friendly. Nothing was too much trouble. We were particularly impressed by ho... See more

Rated 5 out of 5 stars

What a great moving experience! WCM were helpful and super efficient from start to finish. The team, on the day, Jordan, Jake and Chris were great and made the whole thing straightforward, taking dow... See more

Company replied

Rated 5 out of 5 stars

We recently used WCM for our move within Somerset, it included approximately 8 weeks storage. We chose WCM following visits from three companies; Sophie and Ricky came across as professional and compe... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Storage Facility

Information provided by various external sources

West Country Movers aim to deliver a first class removal and delivery service to customers in the South West and further afield. We offer a range of services, including all removals, deliveries and light haulage in Bridgwater, Somerset.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

281 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(281)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Storage container household move

Had a container full of household furniture to move 60 miles to new home. Company arrived on time and fully manned. Care was taken with all items and blankets used to protect the delicate items and large units. Unloaded and placed items as requested with care to protect the decoration. Really pleased with them and would definitely recommend and use again

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

I moved from Somerset to Devonshire

I moved from Somerset to Devonshire.
The new house was much smaller but the guys got everything in. Just!
They were all excellent hard working efficient and easy to get on with.
Would highly recommend.
👍

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Best House Removal Experience with WestCountry Removers was so…

Sophie at WestCountry Removers was so helpful when booking prospective dates - and a very short period between exchange and completion. On the day of the move they arrived early- I showed the 3 removal men around the house and the vans were loaded within 2.5 hours. They were very friendly, extremely efficient and were a great team to have the support of at such a stressful time. I definitely recommend anyone moving or needing any kind of removal to use WestCountry Removers. They applied the same level of professionalism when unloading my belongings at the new property and placed the furniture where it was needed and we’re happy to help move things to suit the new space. Will use these guys again.
Thank you so much for your help which made my house move go very smoothly. 10/10

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

WOW service

I don’t really write reviews because my minimum expectation is someone doing a good job, but the guys at West Country Movers really blew me away, and delivered some of the best service I’ve ever seen. My move got complicated and I messed them around no end but Ricky was creative, patient and responded at all hours, and Kieron and Liam were friendly, calm and stayed till the very end. Despite the 5 star service they’re also ridiculously reasonably priced. Not that I ever want to move again, but if you do, don’t bother shopping around and just contact these guys - it’ll save you loads of stress!

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience moving with west country movers

Fantastic experience moving with west country movers. Had two house to move into one which was no problem for them at all (unlike all other removal companies I contacted)

The team of 3 movers were on time and expertly packed up both houses and moved us to the new house with no issues or damages to anything

Highly recommended

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant company with brilliant workforce!

We found this company to be exceptional. Bud and Ross arrived on time worked really hard loading our furniture and unloading at the other end. Very friendly lads and nothing was too much trouble for them. I would recommend this company to anyone. Brilliant price and brilliant service ! Thanks for making our move so smooth. So much different from a previous experience with another company .
Will certainly use again in the future!

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

My good time with West Country Movers.

I want to say a big thankyou to Billy and Kieron, from west country movers. They were a pleasure to deal and work with from start to finish, when they moved me today in Yeovil. Great care was taken with my few precious bits that i am taking on my new adventure. The whole thing was done with humour and kindness. will definitely recommend.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great removal company

Fantastic service from West Country Movers with our recent move. From initial contact to the last item being unloaded and positioned where requested in the new house the team were great! Would highly recommend to others looking for a removal company.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

A Great team

A Great team, did my move very efficiently with a fantastic attitude. They were really friendly and helpful. From the initial phone call to unloading the last item from the van I honestly couldn't fault them. I would have no hesitation in recommending West Country Movers.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Move from Wiltshire to Cambridgeshire

Ricky and his team were super helpful and efficient on our moving day. Everyone was really positive and prompt with responses when answering our queries. We would absolutely recommend them for any move!

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, fast, efficient and super friendly. Nothing was to much trouble.
Made what was a stressful time run really smoothly which was amazing.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! From the first phone contact until the actual move day all done very professionally. Team on the day knew exactly what they should be doing. No faults!

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Moving day support

My daughter in law moved from Yeovil to Hampshire while her husband is on deployment. Mike and Ross could not have been more efficient and helpful and they made a stressful day, stress free for her. They were tidy, considerate and went above and beyond to help her. Would highly recommend.

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I really can’t thank the team I had enough. Very friendly, good sense of humour, hard workers. Easy to get a virtual quote. Very competitive. With the amount of mirrored furniture I had, I expected a few accidents… not one! Thank you so much

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptionally good removal company

Albert and Ross were phenomenal in their professional approach to my house removal. Nothing was too much trouble and they made my move go exceptionally smoothly. I would recommend this company to everyone who wants a thoroughly excellent service. Thanks guys!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Ross and his team were prompt, professional and courteous. The team turned up on time, packed efficiently and unloaded at our destination quickly and in an organised fashion.
I would recommend using WCM.

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service, seamless experience.

Amazing company my move was seamless - and a long way too! The guys packed up my cottage in lightning quick time, and then were at the new place in Norfolk in just over 4 hours - completely unloaded and back on the way home by 1630. Impressive - and great value compared to the other quotes i got. I would highly recommend Ricky and his team.

March 5, 2022
Unprompted review

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