West Country Movers Reviews 

281
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly efficient, often going above and beyond expectations to make the moving process smooth. Many people highlight the excellent service, noting that everything was handled with care, from packing and reassembly to timely delivery, significantly reducing the stress of moving. However, some people were dissatisfied with product handling, reporting instances where furniture sustained major damage and household items were broken or missing upon unpacking.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Product

Users describe ambiguous interactions with product, with some reviewers reporting excellent experiences and... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that the service arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team were excellent from start to finish. The booking process was straightforward, and West Country were very accommodating of changing completion dates. On the day of packing, the team were... See more

Rated 5 out of 5 stars

Jordan and J-J were perhaps the best removal men we've ever used. Punctual, hard working, efficient, skillful, willing and friendly. Nothing was too much trouble. We were particularly impressed by ho... See more

Rated 5 out of 5 stars

What a great moving experience! WCM were helpful and super efficient from start to finish. The team, on the day, Jordan, Jake and Chris were great and made the whole thing straightforward, taking dow... See more

Company replied

Rated 5 out of 5 stars

We recently used WCM for our move within Somerset, it included approximately 8 weeks storage. We chose WCM following visits from three companies; Sophie and Ricky came across as professional and compe... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Storage Facility

Information provided by various external sources

West Country Movers aim to deliver a first class removal and delivery service to customers in the South West and further afield. We offer a range of services, including all removals, deliveries and light haulage in Bridgwater, Somerset.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

281 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(281)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company, definitely recommend!!

Absolutely amazing company and really lovely staff. Moving day was very long both with packing up a 3 bedroom house, then hitting Friday traffic on the M4 but both guys were so patient and nothing was too much trouble. Very professional and took great care of all our breakables. Also fantastic value for money, would definitely recommend 👌

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Company!

Amazing Company!

I highly recommend Westcountry Movers - Really helpful and accommodating from the initial phone call to move day.

The removal team were friendly, efficient and took a lot of the stress out of the day by managing everything for us.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Move home in Exeter. We made use of your services to move in…

We made use of your services to move in Exeter from one rental property to another on 16th July 2022, a Saturday. Reassured that it will not cost us extra because it is a weekend, for that we were grateful. From the initial visit to receive a qwote to the day of the move, we only had an excellent service throughout.
The two young men who helped us were friendly, explained what to expect and reassured us that our belongings were in good hands. They were extremely competent and engaged in conversation with kindness and care, such good manners too! We can recommend this company any time and will use you again in the future. This was a positive experience and all our belongings were moved and put together with utter care. Our moving experience went without any worry or stress, huge thank you.

July 22, 2022
Unprompted review
Rated 4 out of 5 stars

House move

The assessment and quote process was smooth and efficient.
The team worked hard on the day and were quick and efficient.
A few minor items left behind but easily collected. Some boxes in odd places on move in, but overall, pleased with the job.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent removal. Would use again

The guys who moved our belongings were great. Our path up to the house is a 100m gravel path up a hill. We warned WCM it would be an issue - unfortunately the sack trolley the guys brought had a puncture so they ended up having to do it by hand. Which fair play they did with no moaning at all. They just got on with it.

The move in to the new place they were very organised. Small damage to our coffee table which they notified us to right away and they made sure to not step on new carpets by putting down carpet protection. They check with us where everything would go.
Hats off to the lads.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

From start to finish West Country movers where amazing.. from speaking to Sophie on a regular basis nothing was to much trouble! On the day of the move the lads turned up, they made it so easy and what a laugh they were 😬honestly I can’t thank you enough you made the move really enjoyable .. outstanding service and great value for money .. absolutely 100% recommended these Guys

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

The chaps from West Country Movers were…legends!

The chaps from West Country Movers were legend -they arrived on the dot - were really helpful,polite, Strong and speedy!!!
They worked with us and around us -both packing and moving. Working like troopers the chaps took a load to storage, then a load to our new place and then another load back to storage. Very impressed and so pleased we chose these guys -would thoroughly recommend!!!!

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

MY MOVING EXPERIENCE WITH WEST COUNTRY…

MY MOVING EXPERIENCE WITH WEST COUNTRY MOVERS
I was very pleased with how my move went. The team of removal staff were polite friendly and helpful. The speed and efficiency was impressive and nothing was too much trouble. I would certainly use this firm again and recommend them to friends.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Bill and Dill were excellent

Bill and Dill were excellent! fast efficient polite just got on with it

the wait for the key was excruciating on a very hot day in June but they took it in their stride and we picnicced in the shade. key was very late but they wrapped it up pretty fast when we were able to get in. many thanks

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding, competitive service.

The guys were excellent on the day of our removal. Arrived on time, communicated well with us throughout the day. Then the effort they put in to moving us into our new home, was nothing short of outstanding. It was a really tricky climb to the house from roadside and steep and long, and they just didn’t stop, and all done with a smile (occasional singing) and no complaining. So grateful for all their hard work. Thanks West Country movers I would not hesitate to recommend your business to others as it was done at a very competitive price also.

July 10, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service and excellent…

Outstanding service and excellent value. Kieran and Jordan moved our belongings from Taunton to Kent. They were punctual, polite, good humoured and super efficient. They had two vans loaded from a three bedroom house and ready to go in just 2 hours. At the new house they plumbed in our washing machine and nothing was damaged in the move. West Country Movers were £600 cheaper than a quote we received from another local firm. I thoroughly recommend using them.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

GREAT service

GREAT service - Ricky came round and took details -very reasonable price .
Team of 3 lads arrived in good time on moving day , vans loaded up quickly and efficiently , off they went to wait at new house for 3 hours before we got keys , guys were very patient , vans unloaded with help within 2 hours . stress free and nothing was too much trouble - thankyou so much

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

We moved on 11th May on a horrible…

We moved on 11th May on a horrible rainy day!
But thanks to the excellent Kieran and Liam, the move went smoothly.
The guys arrived 10 mins early, and got started right away and before I knew it, they had loaded up 2 vans and it was done! Amazing.
Kieran and Liam (2 sugars and 3 sugars) were professional, courteous, tidy and exceeding my expectations in quality service.
Thank you so much. Would defintely recommend West country movers.

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

We moved on 28th April

We moved on 28th April. This was our second move in six months and after an excellent experience the first time, we had no hesitation in asking West Country Movers to do it again! Again, the team of three was prompt, efficient, long-suffering, and super-strong. Above all, they had a great sense of humour, even under huge problems such as a piano to be lifted up 52 steps. It was all perfectly done and we are so grateful! We recommend West Country Movers unreservedly, and they are excellent value for money.

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend West Country Movers

Highly recommend West Country Movers . They were super efficient right from the start . It was a breath of fresh air . On moving day they arrived on time , cheery and helpful . Nothing was too much trouble . Ross and Dylan made the whole process super smooth and couldn’t have been more accommodating. Everything went into the right room and even when we told them the wrong room , they were super happy to move the items.

If you are moving house , these are the movers to use . Thanks so much 🤩

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

I moved on 6/4/22

I moved on 6/4/22. Ross &Bud from Westcountry Movers we’re outstanding. I moved a lot and thus was the best experience ever… what wonderful guys who helped me move and were just fantastic all day. Thank you so much, can’t recommend highly enough.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Moving Home

These guys are fantastic turned up when say there going to turn up and very much on time. Walked the house with me to asses each room then just get on with it. Took them just about 4hrs to have everything packed and loaded in two vans and this was a four bedroom executive house and only two of them. Brilliant I have now used this company twice and now would not go elsewhere.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Central London to Devon removal 20/04/2022

The move went well and we were very impressed with the way the guys had packed everything so carefully and had taken a lot of trouble over the whole business. They were very nice people to deal with.

Also, thanks to you for your efficiency and the exemplary way you responded so quickly and helpfully whenever we had a query. I would have no hesitation in recommending West Country Movers

April 22, 2022
Unprompted review

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