West Country Movers Reviews 

281
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly efficient, often going above and beyond expectations to make the moving process smooth. Many people highlight the excellent service, noting that everything was handled with care, from packing and reassembly to timely delivery, significantly reducing the stress of moving. However, some people were dissatisfied with product handling, reporting instances where furniture sustained major damage and household items were broken or missing upon unpacking.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Product

Users describe ambiguous interactions with product, with some reviewers reporting excellent experiences and... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that the service arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team were excellent from start to finish. The booking process was straightforward, and West Country were very accommodating of changing completion dates. On the day of packing, the team were... See more

Rated 5 out of 5 stars

Jordan and J-J were perhaps the best removal men we've ever used. Punctual, hard working, efficient, skillful, willing and friendly. Nothing was too much trouble. We were particularly impressed by ho... See more

Rated 5 out of 5 stars

What a great moving experience! WCM were helpful and super efficient from start to finish. The team, on the day, Jordan, Jake and Chris were great and made the whole thing straightforward, taking dow... See more

Company replied

Rated 5 out of 5 stars

We recently used WCM for our move within Somerset, it included approximately 8 weeks storage. We chose WCM following visits from three companies; Sophie and Ricky came across as professional and compe... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Storage Facility

Information provided by various external sources

West Country Movers aim to deliver a first class removal and delivery service to customers in the South West and further afield. We offer a range of services, including all removals, deliveries and light haulage in Bridgwater, Somerset.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

281 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(281)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent House Move

Our recent move was made so much simpler and easier with the brilliant lads (Dylan & Nathan) from West Country Movers! They turned up bang on time and I was so impressed with how quickly and efficiently they sorted everything and packed up the van! Made the experience a lot less stressful! I would 100% recommend West Country Movers to anyone! It makes moving enjoyable! Thank you.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Came to the rescue!

I cannot rate West Country Movers highly enough! My mum was let down at the last minute by another firm but thank God for Ricky & his team, stepping into the breach. They were all so helpful & accommodating, moving mum from Lyme Regis up to Northampton with only a few days notice, helping pack on the day & plumbing in the washing machine at the other end. The guys were great & so helpful. I would 100% recommend them. Thank you Ricky xx

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I just want to say a massive thank you…

I just want to say a massive thank you for the amazing service we received.it really made moving less stressful and Jordan was absolutely amazing he was friendly knowledge, professional and positive.any challenges that arose he dealt with ease.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable experienced removal team

Reliable, competent team, made the move calm and stress free.
From the original quote, to packing the house, loading and unloading the contents on the day of completion, all went to plan. Great service.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

Great service. Price reasonable, on time and Ricky and Chris were extremely helpful - much appreciated by two of the older generation. 5 stars.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend West Country…

I would highly recommend West Country Movers. Great service from start to finish. Two guys arrived on time. They were very efficient, friendly and nothing was too much trouble. Although bit stressful for me moving I felt more relaxed on the day as they just got on with everything. Two more guys joined at the new house to assist to offload and didn't leave until I was happy where my furniture was. I definitely picked the right company. Thanks to the whole team

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service

I couldn't have asked for a better service! I was not moving far, around 17 miles, but it was still a full 3 bed house to move. I was amazed at the speed, efficiency and overall care taken. They reached my house at 9.30am and by 12 everything was in its proper room in the new house. Total professionalism from the appointment for a quotation, through to the final object moved.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, friendly and efficient. Nothing was too much trouble, double checked if I would like anything moving once all furniture was in, in case I’d changed my mind on layout.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service 23rd…

Absolutely brilliant service 23rd September 24
We were moved by 2 wonderful guys who did our home removal.
We had very heavy rain all day the guys loaded and offloaded everything using covers to protect our items from getting wet as they covered against the rain with waterproof covers.Nothing was damaged,nothing was lost.We would be happy to recommend their services to friends and family.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

An outstanding service patiently…

An outstanding service patiently delivered by a friendly and tenacious team. Their manner throughout was contagiously infectious “to get the job done”, the house move was pleasurable with the team, thank you.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic value, flexibility and price

We, as a family, have used WCM twice in the last 6 months under unfortunate circumstances. Fantastically flexible and accommodating, the staff are friendly, polite and really hardworking. Really competitive pricing makes it a no brainer. Just book them, they won't let you down.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very cheerful and capable staff

Very cheerful and capable staff, who arrived on time, dealt with quite a complex move, taking everything from the house, outbuildings and garden with no fuss and delivering it safely to our new home. They had a long day, but worked very hard and remained helpful and cheerful throughout.
I would certainly recommend this company.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing moving company

Amazing moving company! They were quick to respond with a quote and discuss with me about how they operate.

On day day of my move the movers arrived on time and were super friendly and very careful with our items. They packed our house into their vans in well under 2 hours!

At our new address they made sure to find out where we wanted everything and arranged our heavy items how we wanted them.

I would recommend them to anyone looking to move.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Sophie came to quote very good communication, These guys were brilliant 🤩 nothing was too much trouble, the move was easy, very careful with your belongings, polite great sense of humour, everything was done to Perfection. Thank you so much would Definitely recommend this company.
Thanks Sophie and team 🌟🌟🌟🌟🌟

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great guys

Everyone was most helpful from start to finish and made what can be a very stressful experience much less so!

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great help

The two guys on the day were very professional and efficient, they made a stressful day much easier.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

West Country Movers made our moving day an enjoyable experience.

West Country Movers made our moving day an enjoyable experience.
From start to finish Mike was helpful and answered any questions I had and delivered boxes. Onto moving day where Ricky and his team were efficient helpful and just made the day so easy for us.
I would recommend West Country Movers to anyone looking for a removal company.

July 4, 2024
Unprompted review

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