West Green Surgery NHS GP doctor | GP Haringey Reviews 518

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and attentiveness, highlighting how they feel genuinely cared for and listened to. Many people appreciate the doctors' and nurses' ability to put them at ease, provide clear explanations, and offer helpful advice, often going above and beyond to ensure patient well-being. However, some customers also noted issues with appointment management, with a few experiencing delays or feeling that their concerns were not addressed with sufficient urgency. A small number of people also expressed dissatisfaction with the overall service, feeling disrespected or compelled to seek private care despite their contributions to the public health system.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being kind, professional, and... See more

Service

Clients share positive opinions on service. Many reviewers praise the professionalism and people skills of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Doctor Angelica. Very professional high level of people skills, very respectful and professional. Very intuned to patients' needs and have a good level of understanding for patients' care and th... See more

Rated 5 out of 5 stars

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was... See more

Rated 5 out of 5 stars

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more

Rated 5 out of 5 stars

Miss Whitney Luong is Dedicated Dr Thorough in detail she does everything for the patient lovely and professional valuable member of the W.G.S. team


Company details

  1. General Practitioner
  2. Community Health Centre
  3. Doctor
  4. Free Clinic
  5. Mental Health Clinic
  6. Physician Referral Service

Written by the company

NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

518 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Stella was so lovely and chatty

Stella was so lovely and chatty, made me feel super comfortable and less like a medical experience! Procedure was super quick and easy - best smear I’ve ever had. I hope she had a lovely holiday!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and supportive treatment

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her humour and she was very informative and helpful.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with my…

I had a really good experience with my GP. She listened properly to what I was saying and didn’t make me feel rushed. She asked the right questions and it felt like she actually understood what I was worried about. She was also really welcoming and easy to talk to, which made a big difference. I left feeling a lot more reassured.

March 27, 2026
Unprompted review
Rated 2 out of 5 stars

There is a real issue with timekeeping…

There is a real issue with timekeeping with seeing this nurse. I was waiting for 50 minutes. Not ideal with a small baby in a space with other sick people and children. It’s not been a one off as well. Otherwise experience was fine but some more awareness around time and patients would be helpful. As a new mum I make a new effort to be punctual while working around my baby’s routine. 5/10 minutes delays are fine. 50 minutes is not.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient appointment

Very efficient. Got seen pretty much on time and process was very smooth.

Stella was lovely and made me feel very comfortable for my appointment. Appointment was quick and easy, I was out in a flash

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful and supportive

Fantastic appointment with Dr Nasra Mohamed. She was incredibly caring, helpful, knowledgeable and walked me through my symptoms and provided remedies. Felt seen and heard and appreciated her support.

March 30, 2026
Unprompted review

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