My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- General Practitioner
- Community Health Centre
- Doctor
- Free Clinic
- Mental Health Clinic
- Physician Referral Service
Written by the company
NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations
Contact info
339-341 West Green Road, n15 3pb, London, United Kingdom
- 02088819606
- www.westgreensurgery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and informative
Very friendly and answered all of my questions thoroughly and made us feel very comfortable and at ease!
Stella is an amazing nurse
Stella is an amazing nurse, extremely warm and kind, brilliant with babies and adults alike. I wanted to call and leave feedback because both times I’ve seen her she’s been so wonderful.
Mrs Ahmed is a very kind and friendly member in West green surgery
Me and my husband had check up with Mrs Ahmed before. She is kind, friendly and approachable person. All members in West green surgery are friendly.
I had an excellent experience with a…
I had an excellent experience with a routine appointment with Miss Onwuemene, she was kind, friendly, and made me feel at ease quickly !
It was a very useful consultation
It was a very useful consultation; you helped me a lot and agreed with my suggestion to change the medication. I no longer feel any stomach or muscle pain. Thank you.
The nurse for my smear test was the…
The nurse for my smear test was the best!!! She made me feel super relaxed and comfortable. Even a laugh which normally is hard when you are in those situations. 10/10
Dr Mohammed was brilliant
Dr Mohammed was brilliant. Really thorough and brilliant with my child putting him at ease. Thank you
Everything was good with Dr.Mohamed
Everything was good with Dr.Mohamed
Professional and gave all the…
Professional and gave all the information i needed
My appointment was scheduled for…
My appointment was scheduled for 9:00am. I called ahead to inform them I would be around 10 minutes late, and still arrived at 9:12am. Despite this, I was immediately told by reception that my appointment had been cancelled.
I asked if the doctor could still see me, and instead of a clear answer, I was made to wait over 10 minutes—only to then be told the doctor was “unable” to see me. During this time, the receptionist was eating snacks while speaking to me, which felt extremely unprofessional and disrespectful.
When I asked to speak to the manager, I was told they were not available. When I asked when they would be back, the response I received was simply: “I don’t know.” No effort to help, no accountability—just complete dismissal.
This is not the first issue I’ve had with this GP. Previously, a doctor filled out my medical report incorrectly, which resulted in me having to pay £145 twice. Because of their mistake, I then had to wait over 6 months for it to be corrected. This is completely unacceptable.
Overall, the service at West Green Road GP has been consistently poor—unprofessional staff, lack of care, and costly errors. I would not recommend this practice to anyone.
Stella was so lovely and chatty
Stella was so lovely and chatty, made me feel super comfortable and less like a medical experience! Procedure was super quick and easy - best smear I’ve ever had. I hope she had a lovely holiday!
Everything it’s ok,
Nurse Stella was professional
Nurse Stella was professional, efficient, kind and really put my kids at ease before their vaccinations
Professional and lovely
Nurse Stella was lovely, professional and knowledgeable. She also went the extra mile to see both baby and I.
Stella was brilliant
Stella was brilliant. She made me feel so comfortable and the procedure was very quick.
The nurse was amazing and really put me…
The nurse was amazing and really put me at ease
She has been really nice and super professional
She was really nice!
Excellent and supportive treatment
My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her humour and she was very informative and helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








