My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more
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Company details
- General Practitioner
- Community Health Centre
- Doctor
- Free Clinic
- Mental Health Clinic
- Physician Referral Service
Written by the company
NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations
Contact info
339-341 West Green Road, n15 3pb, London, United Kingdom
- 02088819606
- www.westgreensurgery.co.uk
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Doctor Miss Whitney L she is very…
Doctor Miss Whitney L she is very grateful to patients to solve patients' ailments. Caring, competent, knowledgeable about her job, always examining and referring patients elsewhere if necessary, and looking for treatment and solutions.
Definitely recommend have a booking and consultation with Dr. Whitney L
Bless God you’re and good health too.
Whitney was very thorough
Whitney was very thorough in her examination of me. She was conscious that I was travelling the next day and referred me to the Whittington Hospital where I underwent an Xray and was prescribed the necessary antibiotics and pain relief required for me to travel.
Had a phone appointment with Adam…
Had a phone appointment with Adam regarding my prescription. He listened, provided some advise and then adjusted my prescription as necessary. Very polite and friendly.
I really like this surgery
I really like this surgery, every time i see the GP i feel listened too and fufilled
Appalling service at West Green Surgery
I have had appalling experiences at this GP surgery many times, to the extent where I moved myself and my younger child elsewhere. I recently had a terrible experience with my oldest daughter, who has a foot injury or problem (we don't know what this is still). It took a long time for her to be seen; then the doctor made a wrong referral to the hospital, so the hospital cancelled the appointment. I had to ask the surgery to re-refer her, and the same thing happened a second time! When I asked the surgery to refer my daughter to the correct Dpt as per the hospital's instructions they asked me to, instead, book another appt with their GP - that's 24 days after the original appointment which led to nothing, and while her foot is getting worse!
Telephone consultation: satisfactory
I am satisfied with the telephone conversation and I received good advice. Thank you
Helped me understand why things were being asked for
Pharmacist not only explained what I needed to do but why and how the tests being asked for would help them understand if anything was going on with me. It was really great to know the reasoning behind the asks.
Excellent Doctor but 10 days is too long to wait for pain relief
I had to wait 10 days for my appointment despite explaining my NHS physio had told me to get a prescription for pain relief. I was therefore forced to use an online pharmacy to get the tablets I needed to be able to work and attend a family funeral. This was really quite distressing and complicated to deal with when you're in pain.
However when I did eventually have my appointment Dr Luong was excellent, she was attentive and caring and gave me a thorough examination then put my mind ar ease with the course of treatment she recommended. I would happily have given her five stars, if the practice, which has be been great in the past but now seems swamped, had not made me wait so long. Without the online pharmacy I would have been unable to work or attend the funeral of a much loved family member.
Excellent and compassionate service.
Excellent and compassionate service.
Seen promptly, my physician was well informed of my situation and gave clear, helpful advice. Felt very looked after.
Had a great experience today
Had a great experience today. Felt like I got many more solutions offered than I have done in the past and had a very thorough consultation. I feel much more confident about solving this problem, and thought I was just coming in to get a repeat prescription.
Lovely pharmacist
Lovely pharmacist - Super easy to talk to, listens to issues at hand and is willing to figure out a resolution. Really lovely!
The appointment went well but I am…
The appointment went well but I am still waiting for the review from the doctor. I made the appointment to confirm if the rash on the top of my feet is ringworm and they were unable to say for sure so have said they will ask a doctor to check the photos I sent.
Great empathetic service
I want to thank Dr Angelica Winter
I want to thank Dr. Angelica Winter, for the visit of 03/14/2025. She was very kind, very professional, very patient because I don't speak or understand English well, she spoke to me slowly, she explained to me well what I have to do. Many thanks
Fast appointments
Fast appointment as i had tonsillitis and was in and out in 1min after thorough examination with antibiotics! I happy with the fast and efficient work they do!
Given time to hear my concerns
There was enough time to go through all my questions and get the tests I wanted, that my concerns were valued, and I was greatly reassured. It is important to feel cared for and that if I needed further investigation I would have been referred.
my first appointment…
The Doctor miss whitey tzy Ching was very polite and she ask me all the relevant questions regarding my health
I had a great experience with the…
I had a great experience with the surgery. The pharmacist was really helpful & had great knowledge. My old doctor's surgery was such a nightmare. I am so glad I made the switch.
This Doctor is very professional and…
This Doctor is very professional and she gave me a good attention. The treatment was correct and Im felling better, thank you so much.
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