West Riding Hyundai Reviews 

My car has been in to colne today from the booking to the collection you are kept updated with videos of the cae and by phone from either lauren or diane alqays a pleasure to see them both nothing is ever to much trouble thanks very much ladies once again brilliant service

The retailer tried to con me into having my breaks done when they did not need changing. After confronting them I had a independent mechanic check the pads and they did not need changing. They called me in and confirmed it was a mistake after telling me I was 65% worn on one occasion and 70% worn second time. How can you make a mistake twice ? Since then I found they have behaved very unprofessionally and now decided I will not use them again.
You spend £48000 for a car to be conned by them later at servicing.

I've now made an official complaint and waiting to see what happens.

DONT TRUST WHAT THEY SAY, ALWAYS GET AN INDEPENDENT MACHANIC TO CINFIRM WHAT THEY ARE SUGGESTING.

THEY ALSO NEED TO REPECT CUTOMERS AND NOT TALK TO THEM LIKE THEY MEAN NOTHING. USE A DIFFTRENT HYUNDAI RETAILER STAY CLEAR FROM MANCHESTER, BURY NEW RD.

IT WORRIES ME WHAT THEY ARE DOING TO SENIORS AND THOSE THAT DONT KNOW MUCH ABOUT CARS.

Initial phone discussion about my enquiry was easy enough. Got the promised return call 24 hours later. Unfortunately the valuation for my vehicle did not meet my expectations therefore no deal could be done. But no problem with the process.

Terrible company.

They upped the deal they offered me three days later by £1050!

We bought a car for our daughter. Jonathan was an amazing help, very knowledgeable and friendly. Made the whole process easy.
They even bought balloons and banners to make it a special birthday surprise.
All the staff are amazing, the ladies in service especially.

The Staff at Hyundai West riding FArnworth absolutely first class from start to finish.
John in Parts returned phone call immediately, unlike the other Hyundai Dealer I tried - secured the purchase and arranged Visit.

Emma was truely welcoming professional and wonderfull from first meeting and although no direct dealings with Nicola, again I witnessed excellent service and professionalism to the customers she dealt with.

Everything worked well. Didn’t have to wait too long and reception ladies were great thank you. Did think however my car would have been valeted?

On a recent visit to the Showroom looking to buy a new Vehicle. I witnessed a Male Manager I can only guess verbally abusing a Female member of staff at the Service Desk. The language used was out of order towards anybody but to use it towards a female is disgusting. It has turned my stomach and I won't be returning here. I thought Hyundai was a Modern Company but it seems you have a Manager from the 1970's

Amazing service from the team and Diane as usual. Best dealership service of all car brands ive used.

Very helpful and understood what I was looking for. Will definitely be back in the near future once I have decided which model I need.
Thanks

Very professional service. Clear communication
I have used Hyundai various times throughout the years. They have always been professional and clear with what work needs to be done. Nicola and the staff on reception are all happy, chirpy and make you feel welcome. I would always use Hyundai Bolton as i know i can trust them to do the work to the highest standard. 5 stars to all the team. WELLDONE.
Additional information I work on site so i can not avoid having a dusty dirty car inside and out. When you get your car back it is clean inside and out. Thankyou Hyundai.

Emma is such a lovely and polite lady.
I have never ever been treated with such love and respect.
Was really impressed and amazed by her service.
Bolton branch is a good 55 miles from where I live but the service which I received today was really worth it.
Felt very comfortable and welcomed.
Thank you Emma .

I have been using Hyundai Colne for my car servicing needs for a number of years. The service, from both a vehicle and personal interactive perspective, is always first class. Many thanks to the team - Lauren, Diane and Andy. Wouldn't consider going anywhere else.

I dropped my car off at West Riding Hyundai for its annual service and not ahead usual Diane on reception welcomed me in her usual welcoming and friendly manner. She and Lauren are a credit to the West Riding Hyundai team, and I always look forward t seeing them both when dropping off and collecting my car.

My family and I have never had a lease car, or a motability vehicle before. However Roy Atkinson was an absolute gentleman in helping us through the process. He explained each step of the process, helped us with choosing a car that was correct for our needs, and answered every question we had. He even remembered my name, and the details of the conversation, when I called a full 3 weeks after my first initial call. I mean who does that?? Roy, that's who.

Highly recommend you visit West Riding Manchester.

The dedication of the team especially Nicola that went the extra mile to help arrange the mechanics to fix my car. She made sure I was fitted in the very next day and reassured me that it would be okay. Thank you so much Nicola really appreciate all you have done to help me over the years with my service history to. I love my Hyundai i10 love it! 🥰
Thanks again
Dianne xx

Had an exhaust filter fault which was cleared by the dealership. Excellent customer particularly nicola on the service team who stayed behind for me to pick the vehicle up as i work nights.

We visited Hyundai Farnworth to purchase a new car and trade in my own car. Katie Bancroft the Assistance Sales Manager assisted us throughout the vehicle Test Drive stage and the Purchase transaction The experience was smooth and professionally executed from start to finish. All the Staff we met were very friendly and nothing was to much trouble. We would highly recommend this Dealership.

I contacted West Riding Hyundai (Manchester Bury New road) regarding purchasing a car. I had a budget in mind and Hannah was amazing, from start to finish she worked with me and I got exactly what I needed. She talked me through everything and even after I had collect the car she called to see how I was getting on. I will not hesitate to go back to Hannah when it's time to upgrade. Amazing customer service.

WOW! AVOID, AVOID, AVOID! Biggest crooks i have come across in a long time. Brought my Hyundai i30 in to be looked at as battery is draining when not driven, first off the reception lady was extremely rude and said it is unlikely they will be able to find fault if the issue is not presenting then and there, not giving much hope at all!! i was quoted £120 to test for drain, fine, no issues, get a call an hour later saying they have picked up a drain but need an addtional hours work at £120 to see where it is coming from, agreed, then not even an hour later a call again, still cant find, they need an additional £240 to take apart all wiring?! they needed to ring Hyundai technical support surely they are part of the manufacturers and should know the next steps! long story short, £360 down and none the wiser of where the fault is coming from as service manager rang to say they have still now found and stopped the clock, does not give me hope at all!! absolute embarrassment at the level of incompetence, should be ashamed!!! spoke with the service manager again who advised they are unwilling to offer any sort of resolution,.

Update. An auto electrician came to look and identified within an hour that this was due to a faulty boot button! Disgusting and absolutely shameful that the main dealership, Hyundai charged me so much to tell me nothing for something so simple!!! Please if any electrical issues. Contact Daryl at Ace Car Electrics, Manchester 07773516163. Absolute star and would one hundred percent recommend. Professional , honest and extremely knowledgeable. I will be taking this further with Hyundai as this was day light robbery by West riding garage. Sickening.