Westside Services | Chartered Consultants & Surveyors Reviews 

368
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really delighted with our survey from Westside Services. Replies were extremely prompt, the survey was thorough and the report was turned around very quickly. We had follow up queries over the followi... See more

Rated 5 out of 5 stars

We have used Westside Services twice now and had a great experience both times. The surveyor talks through the findings and gives you a chance to ask questions. The level 3 report arrived promptly and... See more

Rated 5 out of 5 stars

From the start I found this company very easy to deal with. The survey was arranged at a time convenient to the homeowner, I was telephoned that day and various points were brought to my attention, an... See more

Rated 5 out of 5 stars

We had a fantastic experience with Westside Services. From the moment we made contact right the way through to the building inspection report being received. The staff were knowledgeable and full of a... See more

Company details

  1. Chartered Surveyor

Written by the company

Westside Services is a boutique consultancy providing tailored Chartered Consultancy & Surveying Services to private and professional clients. We pride ourselves on our dynamic approach to a traditional practice with a strong emphasis in providing our clients with an excellent customer experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and good value

Really good value for such a comprehensive report. Whole process was done quickly and we had the complete report very soon after the survey was done. For the price paid, the report was incredibly comprehensive and we were very happy with all dealings with the company.

March 5, 2025
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Daniel, glad to hear our service was competitive but still comprehensive & efficient. Best of luck with your purchase

Rated 4 out of 5 stars

Great service

Great service. A mixup in dates caused some brief confusion but was sorted fast and effectively. Professional and friendly, would recommend.

March 3, 2025
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Hi Tom, we will make sure the team get your feedback and strive to improve our service. Best of luck with your purchase

Rated 5 out of 5 stars

Great experience with Westside…

Great experience with Westside Services. Jamie communicated with us regarding our survey and we had it sent over to us quickly.
Communication from Casey was perfect with quick responses!

Thank you all!

February 27, 2025
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you for the kind feedback, the team will be pleased. Best of luck

Rated 5 out of 5 stars

Excellent communication & service

Excellent communication, easy to book the survey. Very professional and friendly service. Extremely competitive pricing, especially for the level of service provided. Highly recommend Westside Services and I will definitely use them again, should I need to.

February 17, 2025
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Merry, all the best with your purchase

Rated 5 out of 5 stars

Straightforward and easy.

Straightforward and easy. Easy to follow format of survey with risks clearly marked and the reason why. Great communication.

February 6, 2025
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you for your review and feedback

Rated 5 out of 5 stars

Highly recommended

Jamie Murphy came to my house to do a survey for our buyers when we were selling, he was punctual and personable. I asked if he'd do the survey on the house we were buying. After contacting Casey Ironmonger to get a quote, I was delighted that it was extremely competitive compared to the ones I had before so I instructed them. I have just received our very detailed survey. I am very happy with the great service I have received from both sides of this company, and I couldn't recommend them highly enough, for making things very easy, their communication, and competitive pricing, during this particularly stressful time.

February 4, 2025
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks for the feedback Claire, its great to hear that the team are delivering on the 'serving with excellence' ethos and i will make sure this is passed on to them. Best of luck with your purchase

Rated 5 out of 5 stars

Excellent Experience

A great experience from start to finish! The team were quick to provide a competitive quote for my level 3 survey, send an example report, and answer my queries before liaising with the estate agent to book the survey in.

The survey itself was very thorough and the report detailed without being too complex, making it very easy to understand the main items to consider moving forward with my house purchase. The drone surveying was a very valuable addition.

Following timely receipt of the report the team were happy to answer all the questions I had over the phone to ensure I understood all items. Communication throughout has been great and the process has been smooth, efficient and professional. I would highly recommend using Westside Services.

January 28, 2025
Unprompted review
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks you for such a detailed review April, i will make sure that your feedback is shared with the team. All the best

Rated 5 out of 5 stars

Great customer service, price & quick

We used Westside Services for staircasing to 100% on the share ownership property. Very happy with the response rate, price and customer service. I'll definitely reach out again if needed in the future.

April 1, 2024
Unprompted review
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Lucie, bet of luck with your move

Rated 5 out of 5 stars

Emailed with my inquiries and they got…

Emailed with my inquiries and they got back to me that same morning. Very quick and very good service. Would definitely recommend!

December 6, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Kate, best of luck with your move

Rated 5 out of 5 stars

Great value surveyors

Great value surveyors - prompt and efficient service

December 5, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Amie, all the best

Rated 5 out of 5 stars

Very detailed and informative report

I had a very good quote price wise. The inspection happened timely and report arrived promptly with great detail. I'd advise anyone to get the drone surveying as it highlighted severe issues with the roof structures.

December 10, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you and best of luck with your move

Rated 5 out of 5 stars

Outstanding Service - Highly Recommend

We had an excellent experience with Westside Services. Casey was incredibly efficient and demonstrated fantastic communication throughout the process. They were quick to respond and very honest in advising us on the appropriate level of survey to suit our needs.

They handled everything seamlessly with the estate agent, organizing the survey in no time. The process was so smooth, and we were kept informed every step of the way. The survey itself was thorough, and the surveyor went the extra mile by calling us upon completion to discuss the findings. The detailed written report followed shortly after.

Overall, the service was professional, quick, and comprehensive. We couldn’t be happier and would definitely recommend Westside Services to anyone looking for top-notch surveyors.

December 6, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks for the amazing review Helen, good luck with your purchase

Rated 5 out of 5 stars

Friendly and professional

There was great communication with both the office and the surveyor. They were both friendly and professional.

November 29, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Cleo

Rated 5 out of 5 stars

Overall a pretty decent experience

Overall a pretty decent experience with everything occurring within the timeframes advised. Courteous and helpful interactions as well. Thank you

November 20, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

thanks for the feedback Aaron, best of luck with your purchase

Rated 5 out of 5 stars

Westside Services excellent value

Westside Services gave excellent service. Quick response, comprehensive report. Telephone call on day of survey to verbally report back findings. Excellent value for money.

November 7, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Terry, all the best

Rated 5 out of 5 stars

Great service

Really pleased with Westside Services, great communication from start to finish. Really recommend

November 13, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Laura, best of luck with your move

Rated 5 out of 5 stars

Excellent service & communication

Excellent communication, everything was clear from the first contact to the last. The survey was detailled and had photo's of everything which made it really easy for us to review - would highly recommend!

November 6, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Ali, great to hear that you had such a good experience, best of luck with your purchase

Rated 5 out of 5 stars

Efficient and comprehensive service

Very efficient booking process and great communication from the office team and surveyor. The report was comprehensive and the surveyor called us to discuss the key elements and recommended next steps.

October 9, 2024
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Victoria, best of luck with your purchase

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look