Used the Elland Rd, Leeds store. Plenty of choice and designs. Very helpful and knowledgeable when discussing order. Flexible delivery ie time date etc. No hesitation when returning unused board a... See more
Company replied
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Review summary
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Bought ceiling panels, wall panels and floor tiles for bathroom project. Good quality and price. Delivered when promised. Kept me informed of delivery time from Reading store to Plymouth. 10% discoun... See more
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Heard good reports about this company and visited with a bit of worktop to see if I could get some wall panel to match. Steven was very helpful in offering advice on options and made sure we were happ... See more
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Bought bathroom panels and trims from this company in their new branch in leeds and later went back for slat panels for a media wall. Excellent service from Julie and the Scottish guy in the warehouse... See more
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Company details
About Wet Walls & Ceilings
Written by the company
Contact info
20 Barrie Road, G52 4PX, Glasgow, United Kingdom
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4.3
Excellent
322 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service very helpful
Great service very helpful, great delivery service, i took stuff back I didn't use , no hassle refunded right there and then,
Will use again, and highly recommend 👌
January 5, 2024
Delivery issue.
I have not received my order. However company have now contacted me and are resending the samples that I ordered. It would appear that the issue is with royal mail and not wet walls and ceilings who appeared to have despatched my order only a few days after receiving it. However royal mail haven't delivered it even a week after despatch.
January 4, 2024
Reply from Wet Walls & Ceilings
Gail sorry about your samples not arriving . They were sent via Royal Mail on the 4th Jan 2024. In the meantime I will have your monies refunded to you and your samples resent . Sorry for an inconvenience caused .
Gary
Delivery came the day after the order
Delivery came the day after the order. Delivery man was incredibly helpful.
December 4, 2023
Quick and easy ordering and a fast…
Quick and easy ordering and a fast turnaround to delivery
November 15, 2023
Prompt delivery
November 1, 2023
Easy to deal with delivered on a day…
Easy to deal with delivered on a day the suited me communication day before delivery with a delivery time very pleasant and helpful delivery driver cheers
October 13, 2023
Brilliant wee company
This is the second time I have used this company and they have always went above and beyond
Highly recommend
October 13, 2023
Unprompted review
Class service from Davie
October 4, 2023
Good fast service value for money
August 20, 2023
Very helpful
Very helpful when arranging delivery, as was the driver who made the delivery.
August 9, 2023
Communication
Delivery took 12 days, very poor communication, I had to do all the chasing despite me asking for them to contact me once order was dispatched. To top it all, when arrived, not the colour I ordered.
Update.
Fair play to Jordan for contacting me today re the above. There was no excuses , but a genuine apology for the lack of service, and for this reason I have updated the stars.
July 22, 2023
Reply from Wet Walls & Ceilings
You are correct about everything and I apologise . Obviously some serious mistakes have been made which is very unusual for our team . I have asked the staff to make contact to rectify any mistakes and offer compensation . We are committed to improving our service and making good on our error.
Very speedy response.
July 13, 2023
Great company with top notch products
June 8, 2023
Quick sample delivery
The sample order was delivered very quickly. Ordering was straightforward.
June 8, 2023
Fantastic selection of wetwall panels…
Fantastic selection of wetwall panels and flooring. Really good customer service. Very helpful staff No salesmen / hard sell or add on sales nonsense. Staff will help you when you ask. Decent prices. Highly recommended.
March 26, 2023
Unprompted review
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