I purchased a great motorcycle from this dealership. From the minute I contacted them through the website, and then speaking with Luke, communication was 100%. I was sent a video of the bike, and I... See more
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Received exactly what I bought. It appeared my order waited as “order received “ for 3 or 4 days and my contacting them triggered shipping; or maybe it was coincidence? Communications were ok but a li... See more
The staff at Whatever Wheels are really friendly, knowledgeable and helpful. Luke helped me decide on which electric bike best suited my needs and guided me through the whole process seamlessly. Ja... See more
Company replied
First time visit to whatever wheels for a recall and service for my MT10. What impressed me was the guy from Kent who’d driven 5 hours to pick up his son’s repaired bike from them, as his two local de... See more
Company replied
Company details
- Motorcycle Dealer
- ATV Dealer
- Motorcycle Equipment and Accessories Store
- Motorcycle Shop
- Used Motorcycle Dealer
- Yamaha Motorcycle Dealer
Written by the company
WhateverWheels Yamaha: Your Premier Destination for Yamaha in Lancashire Welcome to WhateverWheels Yamaha, your trusted and award-winning motorcycle, scooter, and ATV dealership. Based in Great Harwood, Blackburn, we are the North West's leading retailer for everything Yamaha. Since our establishment in 2009, we've built a reputation for excellence, integrity, and an unwavering commitment to the riding community. As an official Yamaha dealer, we proudly offer the complete range of new Yamaha motorcycles, scooters, ATVs, and side-by-sides. From learner-legal 125cc machines and dynamic Hyper Naked models to the adventure-ready Ténéré and the premium TMAX, we have the perfect Yamaha to suit every rider's needs and aspirations. Our showroom also features a wide selection of high-quality used motorcycles and scooters, offering fantastic value and choice. Our dedication to customer satisfaction extends beyond sales. Our Which? Endorsed Workshop, staffed by fully qualified and Yamaha Certified Mechanics, provides expert servicing, repairs, and MOTs for all makes and models. We also stock a comprehensive inventory of genuine Yamaha parts and accessories, as well as a great selection of riding apparel, ensuring you have everything you need to maintain and personalize your ride. At WhateverWheels Yamaha, we believe in building confidence through transparency, professional service, and a passion for two and four wheels. We offer competitive finance options, nationwide delivery, and a hassle-free part-exchange service. We invite you to visit our showroom in Lancashire to experience the WhateverWheels difference for yourself.
Contact info
8 Glebe Street, Great Harwood, BB6 7AA, Blackburn, United Kingdom
- 01254438026
- contact@whateverwheels.co.uk
- www.whateverwheels.co.uk
4.6
Excellent
802 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Road legal Ultra Bee
Got my road legal Ultra Bee from these guys. Very professional company to deal with kept me updated on delivery eta's and handled all the legal registration for me. Good warrenty on the bike too. Happy customer here 👍
December 20, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Ordered a hydraulic bike lift
Ordered a hydraulic bike lift, had to choose delivery for pricing, which according to to theat was £14.99...even though advert says free delivery, there explanation was " The advert was generated by Google.. nothing to do with them... " Then an email asking for another £76.21 ... the delivery was £91.20
Then they palm off the delivery to a third party courier, which only has one person delivering, when clearly this item requires two people
Bad advertising and bad organisation
January 7, 2025
Reply from Whatever Wheels Yamaha
Thank you for your feedback. We're very sorry to hear about the frustration regarding the delivery cost and process for your hydraulic bike lift.
We understand that the initial £14.99 delivery charge and a subsequent request for an additional £76.21 caused confusion. We aim for clarity in our delivery pricing, and the size and weight of the hydraulic bike lift (an XL double pallet size with additional weight) mean it cannot be transported by standard courier services. Instead, it requires a specialized third-party delivery wagon directly from the supplier, incurring higher costs.
We acknowledge your point about the advertisement stating "free delivery" and the subsequent email. We are actively working to ensure all our delivery information is crystal clear on product pages and at checkout to prevent such misunderstandings in the future.
Items of this nature are typically delivered to commercial addresses with unloading facilities. While we understand you expected two delivery personnel, specialized freight deliveries often involve one driver and require the recipient to have means to unload large, heavy items. We strive to communicate these requirements upfront.
We apologize that your overall experience was impacted by what you feel was bad advertising and organization. Your comments are invaluable in helping us improve our communication and logistics for large item deliveries.
Good service 👌🏽
January 11, 2025
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Got the bike ownership in the wrong…
Got the bike ownership in the wrong name and even this review has been sent to the wrong person
December 21, 2024
Reply from Whatever Wheels Yamaha
Good afternoon, we are sorry you have chosen to leave us a negative review following your experience with WhateverWheels.
To clarify, the vehicle was registered and invoiced in the name and address provided at the point of order. Unfortunately a reuest was made following delivery to DVLA register in a different name to which we have contact the DVLA ourselves and assisted to resolved this.
Great service bike was delivered within…
Great service bike was delivered within 2 weeks
December 21, 2024
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Would 100% recommend this company great…
Would 100% recommend this company great staff very helpful kept up to date with progress
December 6, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Great place for some brilliant bike…
Great place for some brilliant bike bargains. Bought a Zontes from them and process was very straightforward.
Friendly staff and good selection in stock particularly 125s. Recommended 👍
November 23, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Super Helpful
It was super helpful that the delivery was fitted around my work schedule!
October 18, 2024
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Ordered a scooter and was delivered a…
Ordered a scooter and was delivered a week later. Great service, they kept me updated with everything that was happening with my order. Thank you to Luke Davis and the lads at WhateverWheels
October 10, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Stress-free transaction
Stress-free transaction at every stage when buying moped for my grandson, with very helpful phone advice when needed. No hesitation in recommending WhateverWheels to potential buyers.
September 30, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Trustworthy company let down by courier
Excellent service marred by the courier, who was in such a screaming hurry he didn’t even tell me how to start the scooter. I had to ring the sales team to find out. I was told the courier wasn’t one of their drivers but that’s no excuse - I still paid £200 for delivery. Love the scooter though.
Edited to add: thanks for responding. Used the same courier this morning with no issues.
October 15, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave us a review, we really appreciate it. Please accept our apologies that an external company didnt meet the standard of service required. Following your call we have fed this back to them to ensure it is resolved.
However, we will always go the extra mile to ensure your needs are met.
I've bought 3 bikes from these guys
I've bought 3 bikes from these guys. Really helpful, great service, accommodating and knowledgeable. Well recommended. Thanks for all your help Luke.
September 24, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
Shining example of a business with…
Shining example of a business with great staff. Thank you
October 17, 2024
Unprompted review
Reply from Whatever Wheels Yamaha
Thank you for taking the time to leave usa 5 star rating, we really appreciate it.
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