wheatleycarcentre.co.uk Reviews 

52
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional staff, making the car-buying process smooth and straightforward. Many highlight the welcoming atmosphere and the outstanding quality of the vehicles, often noting their excellent preparation. The overall user experience is frequently described as easy and efficient, leading to high satisfaction. However, some customers also noted the absence of sales pressure, appreciating the calm and patient approach. People felt comfortable and well-looked after, as staff took time to understand their needs without rushing decisions, contributing to a relaxed purchasing journey.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the smooth and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Product

Customers had positive experiences with the product, with many expressing delight and satisfaction with their... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the smooth and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the exceptional condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time buying a car from Wheatley Car Centre. I decided to return because of how professional and friendly Kiran is. He made the process straightforward, explaining everything clearly... See more

Company replied

Rated 5 out of 5 stars

Walking into Wheatley Car Centre, I was immediately struck by how welcoming and professional the atmosphere was. Kiran Ajaz guided me through every step of the process with such ease and courtesy that... See more

Company replied

Rated 5 out of 5 stars

Another excellent service from Wheatley Car Centre.Lorraine and Gary front of house, Paul in the office and the whole team could not have been more helpful,arranging a last minute courtesy car when d... See more

Company replied

Rated 5 out of 5 stars

We bought a lovely Mini from this dealer. Although nearly 9 years old, it is low mileage and was extremely well kept. Kiran and Lorraine greatly helped us with the purchase which took a bit longer t... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Car Service
  4. Motor Vehicle Dealer

Written by the company

About Us Wheatley Car Centre and Sturdys Castle Car Centre are trusted, long-established used-car dealerships known for supplying quality vehicles at competitive prices since the early 1980’s. Both centres carefully select and thoroughly inspect every car to ensure reliability, safety, and excellent value for money. Each vehicle is presented with clear, honest descriptions, accurate condition reports, and service history details where available, giving customers full confidence when choosing their next car. Why Buy From Us • Reputable, well-established dealerships with years of customer trust • Wide range of quality used cars to suit all budgets and needs • Every vehicle is fully inspected and prepared to a high standard • Transparent, accurate descriptions so you know exactly what you’re buying • Friendly, knowledgeable teams offering a smooth, pressure-free experience • Commitment to great value and exceptional customer care • Still not sure, check out our reviews from the people that matter If you have any questions or would like to arrange a viewing or test drive, please give us a call — we’re here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

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No recent history of asking for reviews

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4.6

All reviews

(52)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCEPTIONAL SERVICE

From the moment I found my car I have had exceptional service from Wheatley car centre. I reserved my car and then went to view and test drive, I live on the South coast of Hampshire, so had a bit of a drive, on arrival we were greated by Gareth who was friendly and gave us all the time we needed to look around the car with no pressue, we eventually took the car for a drive and wow, it was like driving a brand new car.
I then had to arrange using public transport a few weeks later to pick the car up but could'nt easily get to the centre, so Craig arranged to pick me up from a local Bus Park and Ride and took me to the centre, we completed the sale and I am a very happy customer.
My car was presented well, was serviced and MOT'd ready for me to drive away. All my questions and concerns were answed by Craig, Gareth and Kiran on the lead up or during the purchase.
I would highly recomend Wheatley car centre to be a trusted car dealership (few and far between these days)! Well done Wheatley Car Centre, EXCEPTIONAL SERVICE. Would do business again, even with the long distance.
Thank You so much

October 25, 2025
Unprompted review
wheatleycarcentre.co.uk logo

Reply from wheatleycarcentre.co.uk

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with Gareth, Craig, and Kiran was such a positive one, and that the long journey from Hampshire was worth it. Our team always aims to make every part of the process as smooth and welcoming as possible, so it’s wonderful to know we delivered on that. We really appreciate your recommendation and look forward to seeing you again in the future — enjoy your new car!

Rated 5 out of 5 stars

First class service,

First class service,.
They couldn't do enough for us, really friendly. Prepared the car like a new one, and fetched us from the station. The car even had a ribbon on it for our anniversary. And when a fault that neither they nor we had noticed with the car arose, that couldn't reasonably be put right, they agreed to buy back the car for the full price we paid, without fuss or argument.and gave us a lift back to the station. I can't praise them highly enough. I'd definitely buy from them again, and wouldn't hesitate to recommend them.

October 1, 2025
Unprompted review
wheatleycarcentre.co.uk logo

Reply from wheatleycarcentre.co.uk

Thank you for your wonderful review and five-star rating, Steven. We are thrilled to hear about your positive experience with Wheatley Car Centre. It is heartening to know you appreciated the extra touches, like the ribbon for your anniversary and the station pick-up, as well as our team’s dedication to ensuring your satisfaction. Your kind words mean a lot to us, and we truly value your recommendation. We look forward to welcoming you back in the future. Best regards, Wheatley Car Centre.

Rated 5 out of 5 stars

Outstanding service.

October 1, 2025
Unprompted review
wheatleycarcentre.co.uk logo

Reply from wheatleycarcentre.co.uk

Thank you for your kind review and five-star rating, David. We are thrilled to hear that you found our service outstanding. Your feedback means a lot to us, and we look forward to welcoming you back to Wheatley Car Centre in the future.

Rated 5 out of 5 stars

Amazing customer service as always!

Amazing customer service and communication as always. Reliable and honest which is why I've been coming here for over 11 years since I got my first ever car. Highly recommend!

September 17, 2025
Unprompted review
wheatleycarcentre.co.uk logo

Reply from wheatleycarcentre.co.uk

Thank you for your fantastic review, Luke! We truly appreciate your loyalty over the past 11 years and are delighted to hear that you value our customer service, communication, and honesty. Your recommendation means a lot to us, and we look forward to continuing to assist you for many more years to come. Best regards, Wheatley Car Centre.

Rated 5 out of 5 stars

Annual service this week and my car…

Annual service this week and my car drives so much better now! The difference is amazing, whatever they did...made the car feel like new! Thank you 😊

September 3, 2025
Unprompted review
wheatleycarcentre.co.uk logo

Reply from wheatleycarcentre.co.uk

Thank you for your wonderful review, Julie! We're delighted to hear that your car is driving so much better after its annual service at Wheatley Car Centre. It's always our goal to ensure your vehicle feels as good as new. We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fabulous service

I bought a Fiat 500 for my daughter from Wheatley last year. It has had a couple of issues, but Wheatley have been amazing - issues fixed, courtesy car given, and they fixed all under warranty - despite the problem being intermittent and continuing after the warranty expired. Amazing service!

May 31, 2024
Unprompted review
wheatleycarcentre.co.uk logo

Reply from wheatleycarcentre.co.uk

Thank you so much for your kind words! We’re delighted to hear that your daughter is enjoying her Fiat 500 and that our team could assist when issues arose. We always aim to provide great service and stand by our customers, even after the warranty period. Your feedback means a lot to us — thanks again for choosing Wheatley Car Centre!

Rated 1 out of 5 stars

Since buying my car from wheatley back…

Since buying my car from wheatley back in 2021 I have had many problems which I have taken it back many times and was told nothing wrong with it I finally had enough and got further advice via another garage which stated you need a new engine that was 1st problem after taking it bk many times saying its using 1.5 litres of oil each month ( not a issue that's normal ) apparently, then I had knocking on passengers side took it back and again nothing wrong, and then less than 10 months down the line after having nearly every bit of the car done in engine bay and suspension the water pump they replaced has failed ! Rang them and was told we can't fit u in go else where. Sales team (Chris) was amazing but can't say much for the after care.

April 22, 2024
Unprompted review
Rated 2 out of 5 stars

Terrible service

I walked up and realised this place had terrible service the minute I walked through that door I was ignored told to wait many different times and ended up leaving.
never coming here again.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Genuine people.

Genuine people..
Bought a Land Rover discovery sport. Very good dealing. Few days later they replaced the battery for free.. very helpful.

August 10, 2021
Unprompted review

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