Whirlpool UK Reviews 

Well I did have a problem at the beginning but when I got the right place and spoke to a man everything went fine I have been with you for a lot of years and hope I can still have a new top loader when I need one I can’t bent to have access to the machine I have not used the machine since it has been done I hope it keeps going for a long time now thank you

Not very good at repairing washing machines had an engineer come out to put a new drum in the machine and a tray unit he turned the machine on and it started leaking he forgot to put the steam pip on so he stop the machine put the pipe back on machine was working fine he went I put washing in the machine to do a load turn the machine on and it starts leaking from the side of the machine under neath been trying to get them back out and now I have to wait tell Monday very hard to get hold of people in that company would not recommend then

Purchased a new dishwasher H2F HL626 uk and unlike the old one this does not have a power fail system, no heat indicator and no system progress indication. If you have a night time power cut it needs to be manually restarted. Whirlpool stated that I could not purchase an auto restart system for this unit. There are other manufactures who have dishwashers with power fail auto start.
As it is a new machine I cannot afford to scrap it, so very disappointed.

Bought an upright stainless steel freezer 3 years ago- described as “frost free” and “no hassle”- what a total lie. I thankfully have all my appliances covered by Domestic and General- and boy have I needed it. I have just had the THIRD engineers visit in its short life, and it’s not even used that much. It freezes all three top vents totally solid that it makes loud screeching noises. Totally unfit for purpose and nothing like the product advertised for sale- not cheap either!

You people are supposed to be repairing my washing machine today, 9.40am - 12.40pm, but when I track the engineer, it states that he is still at the first appointment?? I call and you aren't answering. I use your messaging service and get left hanging. This is ridiculous service.

I bought an oven from this brand because a friend had it and seemed happy with it. Surprise, surprise, both our ovens broke the same way (fan stopped working properly) at around the same time (3 months after the end of the warranty) and the company does not take the calls or reply to the emails.
They have a scammy warranty extension where they charge you for labour, but don't let you know how much the labour is.

Terrible company all throughout, would not recommend!

Bought a new washer dryer in June 2025 along with a new kitchen... soon developed a leak and makes an awful noise on dryer setting.. trying to book a repair on the website for a machine under manufacturers warranty is not possible it points you to a phone number that points you back the website.. had to book repair via Live chat which takes a long time for an agent to be available... tmrw will be the 6th attempt for an engineer to fix the problems, already replaced the seal, new door tmrw not sure how that is going to fix the problem when its leaking from underneath .. I've had to had the kitchen fitter back to remove my work surface trim and under worktop lighting and will have to have him back and the electrician all at additional cost to myself.. curently have to put a towel under the machine each use to soak up the leaking water...not a happy customer at all

Repair booked,all information needed for repair,eg,model serial number and detail of replacement part needed,when engineer came he did not have the part needed on van! What was the point of us giving all the relevant information and then not having the replacement fitted,engineer said it would be posted to us; now waiting again without an oven

Excellent very satisfied

Called on Thursday to arrange a repair. Booked for tuesday, out today and repaired. The communication was fantastic. Well done

Came out and fixed it the next day. Abdul was nice and professional, got the job done quickly and knew what he was doing. Really impressed ⭐️⭐️⭐️⭐️⭐️

the technician was the best quick informative and vvery polite clean and superb service was given

Very polite helpful and knowledgeable engineer. Kept us informed throughout. Contact mad again a couple of days later to see if problem resolved, and as had not used cooker that much agreed to write his report with his recommendations and for us to contact if not working.

Everything was handled speedily and efficiently. Same day reporting it and problem solved by an efficient and knowledgable engineer.

Arrived earlier than expected which is a good thing engineer was very helpful very polite knew his job and was very helpful would highly recommend SHAUN when repaired he explained what the problem was

Always great advice when required

The engineer carried out the fault on the oven renew the part now the oven is working. Gave me advise and showed me how to dismantled the glass from the oven door to clean. He was polite, helpful and friendly.