whiteaway Reviews 22,436

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Always recommed to use Whiteaway if purchasing white home appliances. Good service. Nice discounts . Worthy and reliable delivery prices compared to others. We paid only 249kr to have our appliance de... See more

Company replied

Rated 5 out of 5 stars

The fridge we ordered was delayed/unavailable due to "Suez Canal transport issues". Whiteaway's CS recommendation was a better model they had in stock - discounted to more or less the same price. Gre... See more

Company replied

Rated 5 out of 5 stars

Bought a fridge on sale online with a slightly delayed delivery date. On the delivery date, we were notified, that the fridge had been damaged and therefore could not be delivered. I was called by Whi... See more

Company replied

Rated 5 out of 5 stars

I ordered a washing machine and dishwasher, both with installation and delivery to Copenhagen area. I am so happy with the service, super quick in replying over the phone, so helpful. Two guys came an... See more

Company replied

Company details

  1. Appliance Store
  2. Barber Supply Store
  3. Internet Shop
  4. Kitchen Supply Store
  5. Refrigerator Store

Written by the company

Hos whiteaway finder du et stort udvalg af kvalitetshvidevarer, støvsugere og andre husholdningsapparater – og det hele til særdeles konkurrencedygtige priser. Vi giver dig muligheden for at gøre det rigtige køb i dit eget tempo, og skulle du undervejs få brug for hjælp, sidder vores kompetente hvidevareeksperter klar på både telefon, e-mail og chat.

Velkommen hos whiteaway

Written by the company

365 dages retur
Når du handler hos whiteaway, har du 365 dages returret, hvor du kan meddele os, at du fortryder købet og derpå returnere varen til os. Du behøver altså ikke at give besked inden for en bestemt tidsramme. Dette gælder for nye og ubrugte varer i originalemballage. Læs mere i vores vilkår
Prismatch
Vi matcher prisen på alle danske webshops, inklusiv vores egen, hvis betingelserne i vores vilkår er opfyldt.
Whiteaway Support
whiteaway er Danmarks førende online forhandler af hvidevarer til fantastiske priser. Vi lægger vægt på brugervenlighed og et højt serviceniveau, og det er vigtigt for os, at dit køb bliver en god oplevelse. Derfor er du altid velkommen til at kontakte vores dygtige hvidevareentusiaster. Vi sidder klar til at besvare alle dine spørgsmål enten via telefon, e-mail eller chat.

Du kan kontakte os mandag-fredag mellem 08:00 - 21:00 og lørdag-søndag mellem 09:00 - 19:00. Undtagen helligdage.

Læs mere om whiteaways vilkår her.

https://www.whiteaway.com/ydelser/ https://www.whiteaway.com/prisgaranti/ https://www.whiteaway.com/returret/ https://www.whiteaway.com/terms#/

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

God returneringsoplevelse

May 3, 2019
Unprompted review
whiteaway logo

Reply from whiteaway

Hej Lars Brøgger

Tak for din anmeldelse.

Jeg beklager der må være sket en misforståelse, du bliver ikke trukket for returnering af produktet, det fulde beløb er på vej retur til dig.

De bedste hilsner
Nicoline, Whiteaway

Rated 5 out of 5 stars

Super fast delivery, low prices

Super fast delivery (2 days only). Its great that they cooperate with GLS. The prices are one of the lowest in the market, and the delivery is free if you order over 100 kr. Im really glad I discovered this shop. Highly recommend!

November 22, 2018
Unprompted review
Rated 1 out of 5 stars

Useless and incompetent

Paid for specific delivery date and time. Washing machine never turned up despite being told that the machine was on the delivery truck and would be delivered that day. Wasted an entire Saturday waiting only to be told the following week that the machine was never loaded on the truck and damaged in the warehouse. Promised to be contacted in the new year when the item was back in stock to arrange a new delivery time and date. Without warning the item was delivered between Christmas and New Year and left on the pavement. We were away so had to drive back home (3 hours in total) to take it inside and make sure it was stolen/damaged. This company over promises and severely under delivers. Don't seem to care that I've wasted a total of 11 hours waiting for them to do what they say they will do. If you can find what you want elsewhere then choose someone different - even if more expensive, you'll save yourself money by not having to deal with the incompetence of Whiteaway

January 4, 2018
Unprompted review
whiteaway logo

Reply from whiteaway

Dear Ben

Thank you for your review.

I have just sent you an e-mail, which I hope you will answer.

Best regards,
Mathias, WhiteAway

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