whybuynew Reviews 

4,226
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Terrible company! Equipment was filthy and barely worked - actually made the place dirtier than it was before. Then not only did they not collect the item on time, they didn’t even tell me they... See more

Rated 5 out of 5 stars

Second order both came next day they were package verry good nice and safe I give five stars.the decks are refurbished and in mint condition (they look new) I'm verry happy with these guys and will be... See more

Rated 5 out of 5 stars

I purchased my controller in 2018, the after care service recieved from these guys are worth more then all the gigs in a life time... I have asked for advice and help, always getting the best res... See more

Rated 5 out of 5 stars

Extremely helpful staff.Wanted some replacement bolts for some gorilla tripod speaker stands and was given this company as a gorilla supplier.Absolutely top service.Paid a very fair price and within 3... See more

Company details

  1. Music Store
  2. DJ Supply Store
  3. Electronics Store
  4. Hi-fi shop
  5. Hobby Store
  6. Musical Instrument Store

Information provided by various external sources

Established for over 15 years, whybuynew.co.uk is one of the leading DJ and Music websites in the UK specialising in New, Used & B-Stock. We are fanatical about everything DJ and employ experts in all areas to advise customers about their passion. Your passion is our passion and we have all the latest gear in stock at the best prices available. Based in Colchester we have over 30,000 square feet of warehouse space along with a busy superstore with ample parking. Please email, call or visit us to discuss your DJ and music requirements.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(4,226)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices, nice showroom!

I've purchased from you guys several times - Online, and in your shop which I thought was really good. Friendly helpful service.
When ordering online, stuff arrived well packed and quick postage.
I always look at your prices when searching for new equipment and often find you beat the competition. I like the idea of your B stock option too when available. Keep up the great work! Geoff Grove

November 10, 2022
Rated 5 out of 5 stars

Prime 2 Case

Prime 2 Case
Bought on a Friday morning, was expecting Monday, came next day (Saturday).
Alway a professional service, never had any issues, would always goto WhyBuyNew, even though i shop around to find better/cheaper, they never disappoint.
Great service as always

September 16, 2022
Rated 1 out of 5 stars

Your Customer database has been…

Your Customer database has been corrupted, so you sent emails to me (as did DHL - who claimed they delivered to my back garden when they obviously did not), rather than the real customer who lives across the road from me.

I would have told you, but all your e-mails came from a donotreply address, and you did not quote a contact number or e-mail adress on any correspondance.

September 6, 2022
Rated 3 out of 5 stars

My item arrive quickly

My item arrive quickly, and was well packaged, but I was not aware that my new DVD player would come without a remote control. I have contacted to ask if it should have one, but have not yet had a reply.

I have not yet plugged in or tried out the item.

September 10, 2022

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