Aditi Joshi helped us design our kitchen and was absolutely fantastic. She was patient through all of our questions and design tweaks. She understood what we were going for and made recommendations th... See more
Company replied
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Went in to get a few things and realised the timber was a bit too big for the car. Spoke with Jill H and she was super friendly and helpful and told us about the delivery options. She was also very ki... See more
From start to finish, my experience with Wickes Aberdeen has been brilliant. Ashley, the design consultant, was great — clearly very experienced and made the whole process incredibly easy. The design... See more
Company replied
Wickes themselves no issue - good value - but Deliveries - DX in this case - Appalling lack of updates and contact if delays. Tracking a joke if you live in Scotland. The Wickes “bot” online assista... See more
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Company details
About Wickes - Aberdeen
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Exploration Way, AB32, Aberdeen, Scotland, United Kingdom
- 01224014599
4.2
Great
106 reviews
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Great store
Ordered items for click and collect. Quick service. Brought items out to the car and assisted lifting them into the boot.
Also popped into the shop to purchase some additional items. Very clean and tidy. Really friendly staff. Excellent service from Tayo at the checkout.
November 4, 2024
Unprompted review
Reply from Wickes - Aberdeen
Hey Donna, thanks for your five-star review, and I'm glad that you enjoyed the click and collect service in our Aberdeen store, makes us proud that the staff were super helpful! - Dylan
Purchased 5 pieces of kiln dried wood
Purchased 5 pieces of kiln dried wood. When I got home with them they were all buckled and no use. I phoned the Aberdeen store who were unhelpful and dismissive. The sales assistant said I've spoken to the manager and there's nothing that can be done.
£62.50 down the drain!
Won't be returning!
October 25, 2024
Unprompted review
Reply from Wickes - Aberdeen
Hi Amy, Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding the quality of the goods purchased. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW
went in the new store for some paint.
went in the new store for some paint, found only 1 tin of the colour i wanted but needed one more, i asked the assistant Sejal if she knew if there was any more and she went through to the warehouse to get one for me, she was so helpful and cheery and got another tin for me, it saved me a second trip, i was impressed wit the service. i’ll be back. the paint was perfect.
October 23, 2024
Unprompted review
Reply from Wickes - Aberdeen
Hey Hugh, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Aberdeen store and that Sejal was able to help you! - Dylan
When I got to checkouts the guy that…
When I got to checkouts the guy that was on didn’t say hi or hello when I approached him so was disappointed with that ,I was at the Westhills store Aberdeenshire Thursday 17th October.
October 17, 2024
Unprompted review
Reply from Wickes - Aberdeen
Hi Lorna,
Thanks for taking the time to share your feedback with us, I'm terribly sorry about your experience with our till operator this will be picked up internally with the Westhill store. - SF
Been trying to get a refund for a small…
Been trying to get a refund for a small radiator which was never delivered. Ordered on 11/09/24 it’s been lost no refund as it’s out for delivery with Parcelforce tracking hasn’t moved since 13/09/24.
Wickes have seen the tracking number the lost parcel reference number but not willing to credit my account.
Now need to wait for email to say I shall receive my refund then have to go back to the store to get it. Worst customer service online and in store not a clue. Well need to add this final comment was asked to leave details for my issue yesterday, had no response 10/10 for lack of service. Two days later still no contact or refund
September 11, 2024
Unprompted review
Reply from Wickes - Aberdeen
Hey Terence, thanks for your valuable feedback, and I'm really sorry to learn about your delivery. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan
Frank, buying bathroom wall panels
We went to wickes in Aberdeen looking for bathroom wall panels. We weren’t really sure type, thickness, etc.
Frank was a great help, he guided us through the process and made the whole process and the delivery time so easy. Hopeful the delivery will be here on time 🤞
Great experience overall and myself and my wife will definitely go back there in the future, even though I’ve always been a B n Q individual.
Thanks for the help Frank 👍🏼
September 29, 2024
Unprompted review
Reply from Wickes - Aberdeen
Hey there, thanks for your wonderful review, and I'm glad that Frank was able to help you in our Aberdeen store! - Dylan
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