The shop had everything I needed and Peter W was wonderful helping me get a very heavy trolley of ballast to my car and into the boot.
Company replied
Location
Switch locationMill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB
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See what reviewers are saying
Great staff, really good selection of stuff for a medium sized store. Tony was particularly helpful last time I visited
Company replied
Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... See more
Company replied
Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
Company replied
Company details
About Wickes - Alton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, United Kingdom
- +44142080386
4.9
Excellent
320 reviews
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Exceptional service from staff
A massive thank you to Guyo who went above and beyond to help me. Loading trolleys and the van with a large quantity of plaster board in heavy rain.
The customer service from Guyo and other staff was excellent.
October 19, 2025
Unprompted review
Reply from Wickes - Alton
Hi Daniel.
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team offered excellent service and went the extra mile to assist you.- PP
I came to buy a trellis
I came to buy a trellis and at the till Guyo was helpful and friendly and steered me in the right direction for all I needed. Always a pleasure to visit Wickes in Alton.
October 19, 2025
Unprompted review
Reply from Wickes - Alton
Hi Smithy.
We're happy to hear that your visit was a pleasure! It's great to know our team member was so helpful in guiding you. Thank you for your positive feedback.
- PP
peter was very helpful and polite
peter was very helpful and polite, great service around.
October 4, 2025
Unprompted review
Reply from Wickes - Alton
Hey Simon, thanks for your five-star review, and I'm glad you enjoyed the service from Peter in our Alton store! - Dylan
A great Help with Tradepro
Helping me set up a tradepro account in store.
GUYO at Alton was more than helpful - good with tech and very personable.
AlanB Four Marks, Alton.
September 29, 2025
Unprompted review
Reply from Wickes - Alton
Hey Alan, thank you for your amazing review, and I'm delighted that Guyo in our Alton store was really helpful and was able to assist with your tradepro account setup! - Dylan
I've just been into Wickes in Alton…
I've just been into Wickes in Alton Hants to buy a few bits including a LARGE sheet of OSB that is FAR too big for me to get onto the roof of my car. A very nice Gentleman ( Guyo) helped me out. This is not the first time this has happened either the staff are always helpful and friendly - well done Team Wickes Alton 👏👏👏
October 9, 2025
Unprompted review
Reply from Wickes - Alton
Hi Nicholas, we're happy to hear that you had a positive experience in our Alton store. It's great to know that our team members are always helpful and friendly, and that one of them assisted you with your purchase. We appreciate your feedback! -LG
Reply from Wickes - Alton
Hi Simon, we're glad you had a positive experience. Thank you for your kind words and for sharing your feedback with us, we appreciate it. -LG
Guyo
The new man, Guyo, is such a breath of fresh air. Actually happy and smiling which is so uplifting. Super helpful. The whole town would be better if more people were like him. The new music playing has been good too 😆
September 23, 2025
Unprompted review
Reply from Wickes - Alton
Hey Diane, thanks for your five star feedback and I'm delighted that Guyo was amazing throughout your visit to our Alton store! - Dylan
Jon was great so helpful so…
Jon was great so helpful so knowledgeable nothing was out of his way thank you Jon.
September 27, 2025
Unprompted review
Reply from Wickes - Alton
Hi, Tim. Thank you for taking the time to share your review with us. I'm happy to see that Jon was helpful and knowledgeable. Thank you again for your kind feedback. - Scott H
Guyo was extremely helpful and…
Guyo was extremely helpful and efficient helping us sign up for a trade account for discounts for future purchases. He truly has the customers best interest at heart providing good service and very friendly
September 26, 2025
Unprompted review
Reply from Wickes - Alton
We appreciate you sharing your feedback. We're happy to hear that you found the service helpful and efficient when signing up for a trade account.
- PP
Maz was exceptionally helpful in…
Maz was exceptionally helpful in assisting me with finding the correct product!
September 21, 2025
Unprompted review
Reply from Wickes - Alton
Hi, Stig. Thank you for taking the time to share your review with us. We're happy to see that, Maz, was really helpful with finding you the correct product. Thanks again for your kind feedback. - Scott H
I must say a huge thank you to GUYO for…
I must say a huge thank you to GUYO for helping me with a lot of paint mixing he is unbelievable worker and very helpful thanks to him I was on my way x
September 21, 2025
Unprompted review
Reply from Wickes - Alton
We're happy to hear that you received such great assistance from Guyo with your paint mixing. We appreciate you taking the time to leave us this fantastic feedback! -AK
Thanks to Maz for going above and…
Thanks to Maz for going above and beyond to help me in store this past weekend. I really appreciated her help with everything!
September 21, 2025
Unprompted review
Reply from Wickes - Alton
Hi Emily, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Maz in our store and that they provided you with useful advice. -AH
Shout out to Maz & Guyo
Shout out to Maz & Guyo. Friendly and great service, nothing too much trouble. I bought loads of plumbing supplies and returned a whole bunch back across 4 scrunched up receipts, all good 👍
September 8, 2025
Unprompted review
Reply from Wickes - Alton
Hi James, we're happy to hear that you received friendly and great service. We appreciate your positive feedback regarding your purchase and returns. Thank you! -LG
JON was incredibly helpful and I was…
JON was incredibly helpful and I was pleased to have met him
September 14, 2025
Unprompted review
Reply from Wickes - Alton
Hi Michael, thank you for taking the time to leave a review. We're happy to hear that you had such a positive experience. Thank you for sharing your feedback with us! -LG
Exerlant customer service from Yvette…
Exerlant customer service from Yvette ,helped me find what i was looking for and very knowledgeable
September 15, 2025
Unprompted review
Reply from Wickes - Alton
We appreciate you sharing your experience. We're glad to hear you received excellent customer service from Yvette, who was able to find what you needed and was very knowledgeable. -AK
Great service Wickes Alton
First class service from Nick today at Wickes in Alton, even helped me load the car. Thank you
September 15, 2025
Unprompted review
Reply from Wickes - Alton
Hi Howard, We're happy to hear that you received first-class service and assistance. Thank you for sharing your positive experience with us! -LG
Friendly and helpful
Was asked about if I had a trades account, when I said no Guyo the gentleman who served me helped me create one and left with 10% off. Fast and efficient.
September 11, 2025
Unprompted review
Reply from Wickes - Alton
Hi Furkan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Excellent helpful service
Excellent helpful service as I order heat logs for the winter provided by Guyo in the Alton store.
September 9, 2025
Unprompted review
Reply from Wickes - Alton
Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Reply from Wickes - Alton
Hi Roo, thank you for taking the time to leave a review. We are really pleased to hear that Max was helpful and good-humored. We appreciate your comments. -LG
Guyo at your Alton store is a creditgreat Staff to…
Guyo at your Alton store is a credit to Wickes. He is professional, polite, knowledgeable and can’t do enough to assist you.
September 9, 2025
Unprompted review
Reply from Wickes - Alton
Hi Jason, We're happy to hear that you had such a positive experience from Guyo at our Alton store. We appreciate you letting us know about the great service you received. -LC
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