The shop had everything I needed and Peter W was wonderful helping me get a very heavy trolley of ballast to my car and into the boot.
Company replied
Location
Switch locationMill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB
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See what reviewers are saying
Great staff, really good selection of stuff for a medium sized store. Tony was particularly helpful last time I visited
Company replied
Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... See more
Company replied
Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
Company replied
Company details
About Wickes - Alton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, United Kingdom
- +44142080386
4.9
Excellent
320 reviews
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Many thanks to Guyo today!
Many thanks to Guyo today!
Came in with my two children and had no idea what I was looking at. He was very helpful and friendly and was good with the girls! Defo have the confidence to go back into store again as always hard when you have the children with you. Thanks again Guyo 20 stars for you 😊
Now to test the stairs and pick which colour!
All the best,
Chloe
March 21, 2025
Unprompted review
Reply from Wickes - Alton
Hey Chloe, thanks for your positive feedback, and I'm glad you enjoyed the service from Guyo in our Alton store! - Dylan
What very good shopping…
What very good shopping experience.Peter the very helpful assistant made buying the materials I needed a pleasure
March 17, 2025
Unprompted review
Reply from Wickes - Alton
Hey Derrick, thanks for your amazing review, and I'm glad you enjoyed the service in our Alton store! - Dylan
I had a few nightmare DIY projects that…
I had a few nightmare DIY projects that needed to be completed over New Year's. Jon was incredibly helpful in recommending what I needed to do and arranged a very speedy delivery service when I realised one of my purchases wouldn't fit in my car!
Thanks Jon and the rest of the Wickes Team in Alton. You have been amazing with me for the past few years.
March 15, 2025
Unprompted review
Reply from Wickes - Alton
Hey there, thanks for your five star review and I'm glad you enjoyed the service from Jon in our Alton store. - Dylan
Thanks to Guyo I will come back to this store.
Thanks to Guyo I will come back to this store. He was cheerful, friendly and helpful.
Previous I've not had very good experiences in this store but now I will not hesitate to come back. It's proof on how important good customer services it. Well done Guyo!
March 14, 2025
Unprompted review
Reply from Wickes - Alton
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team member. We appreciate you taking the time to share your feedback. We are committed to providing excellent customer service and we are glad that Guyo was able to make your visit enjoyable. - SW
Reply from Wickes - Alton
We're glad to hear you had a positive experience. We appreciate your kind words about Guyo. - SW
Friendly staff. Especially Guyo!!
Went into Alton store for some supplies meet Guyo, wow, what a friendly happy chap! Lovely smile and such a welcoming person. Showed me the way to a few items and even took the time to set me up a trade card which I have been meaning to do. Thank you so much. A welcoming smile and friendly approach really did make my day. Thank you.
March 11, 2025
Unprompted review
Reply from Wickes - Alton
Hi Elliot, We are so happy to hear that you had such a positive experience in our store. We strive to provide our customers with excellent service and it is wonderful to know that Guyo made your day. - SW
Wonderful service & top advice from Jon…
Wonderful service & top advice from Jon at the Alton store. Jon is always happy to take a couple of minutes to explain things & help me get the right things for the job.
Thanks
Martin
March 11, 2025
Unprompted review
Reply from Wickes - Alton
Hi Martin, We're delighted to hear about your positive experience with Jon at the Alton store. It's wonderful to know that he took the time to explain things and ensure you got the right products. - SW
Wonderfully helpful and friendly staff…
Wonderfully helpful and friendly staff - especially Guyo who carried everything to the car for me.
March 11, 2025
Unprompted review
Reply from Wickes - Alton
Hey Clare, thanks for your five-star review, and I'm glad that you enjoyed the service from Guyo in our Wimbledon store! - Dylan
Thanks Guyo!
We are renovating our first home and are regular customers now! Guyo was particularly helpful during our last visit, helping me set up and account and pointing me in the direction of everything I needed. See you again soon!
March 7, 2025
Unprompted review
Reply from Wickes - Alton
Hi Hannah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I don’t normally do reviews, but …..
I don’t normally do reviews but the man on checkout today (Guyo) was just great … made me come away with a smile. Just what customer service should always be.
March 5, 2025
Unprompted review
Reply from Wickes - Alton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Great Employee
Dealt with employee Guyo today, he was so helpful and informative with our questions. Wonderful man!
March 4, 2025
Unprompted review
Reply from Wickes - Alton
Hey Katy, thanks for your wonderful feedback, and I'm glad Guyo was really helpful throughout your visit! - Dylan
Giving 5 stars for excellent customer…
Giving 5 stars for excellent customer service from George who was unwaveringly patient with us and helped us with our purchases
March 3, 2025
Unprompted review
Reply from Wickes - Alton
Hey Sharon, thanks for your five-star review, and I'm glad you enjoyed the five-star service from George in our Alton store! - Dylan
Staff are usually really helpful and…
Staff are generally really helpful and although it's a smaller store they usually have what I need. Guyo is particularly friendly and goes out of his way to help you find things.
March 4, 2025
Unprompted review
Reply from Wickes - Alton
Hey there, thanks for your five-star feedback, and I'm glad you enjoyed the service from Guyo in our Alton store! - Dylan
Full marks to Guyo in the Alton Wickes…
Full marks to Guyo in the Alton Wickes this morning who saw me and sensed i needed some help and guided me over to the correct aisle. He was friendly and helpful and again he was at the checkout and was engaging and made my day with his positive attitude.
March 4, 2025
Unprompted review
Reply from Wickes - Alton
Hey Ann, thanks for your five-star review, and I'm glad you enjoyed the service from Guyo in our Alton store! - Dylan
Reply from Wickes - Alton
Hi Richard, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Excellent staff member Guyo
We were in store for a bulk purchase of gravel bags and we were able to get everything we needed. We were assisted by Guyo who was extremely helpful and went out of his way to make sure we had everything, he even helped load it onto our van!
February 23, 2025
Unprompted review
Reply from Wickes - Alton
Hi Mr George, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great service
As a frequent customer of Wickes I hadn't realised that I could get a discount by signing up to the Trade Pro app. I was served by Guyo who made the whole process quick and simple and saved me some money. Thanks Guyo.
February 28, 2025
Unprompted review
Reply from Wickes - Alton
Hi Tim, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Came into the store and Guy came over…
Came into the store and Guy came over in a friendly manner to ask if he could help. Guy was fantastic with his advice and listened to what I needed.
February 27, 2025
Unprompted review
Reply from Wickes - Alton
Hi Charlie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service from Guyo who…
Great customer service from Guyo who met all our needs with his very friendly approach. We left the store feeling like we would definately return for more building products.
February 26, 2025
Unprompted review
Reply from Wickes - Alton
Hi Duncan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
guyo the wickes sale assistant was very polite and helpful.he got out of his to help me to find what I was looking for
I have always shopped in wickes.you will always find what you looking for the staff are helpful and knowledgeable.
February 22, 2025
Unprompted review
Reply from Wickes - Alton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
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