I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... See more
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I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... See more
Company replied
Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... See more
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Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... See more
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I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
14 Anerley Station Road, Penge, London, SE20 8PY, United Kingdom
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I had a truly exceptional experience. Kay provided outstanding and invaluable assistance, expertly guiding me through the selection process and alleviating all my concerns. Her patience, kindness, and thoroughness were exemplary. Kay's dedication is commendable, and I express my sincere gratitude.. A BIG THANK YOU KAY I am forever grateful for your time .
Definitely should be a Manager or a teacher of Customer care

Reply from Wickes - Anerley
The team at Penge Wickes have been so helpful over the past 5 months. I just want to show some recognition to all of them as I haven't come across not one person who hasn't gone above and beyond to assist me with the things I've needed.

Reply from Wickes - Anerley
This is my local store so I visit quite frequently. The staff are always very helpful and the store has everything I need. On the last visit, Val in particular was very helpful. He had great product knowledge. Will continue to shop here.

Reply from Wickes - Anerley
The fishwick brothers were amazing they always have a smile on their face making my time a breeze. They are very efficient and knowledgeable and would reccomend them!!! The only reason I still shop here!! 10/10 service

Reply from Wickes - Anerley
Great thanks to Anthony and Afrim for a super service from wickes at Anerley

Reply from Wickes - Anerley
Very helpful staff got us some boxes to help us move house - thanks Val

Reply from Wickes - Anerley

Reply from Wickes - Anerley
We had our shower room designed and fitted by Wickes. Mo the designer was excellent insuring that all went smoothly. We had a couple of hiccups but Mo pulled out all the stops to make sure everything went OK. The fitters were excellent and were very clean and tidy. Would recommend Wickes again.

Reply from Wickes - Anerley
I have been coming to Wickes, Anerley everyday this week since I am undergoing a house refurb. Some of the staff haven’t been helpful. I asked a simple question ‘what is the difference between this and that paint’ and I was told ‘I don’t know just search it up’. Why are you working in Wickes if you don’t know anything about the products? Makes no sense. Regardless, only 2 staff members, Damian and Afrim have been helpful and nice to us. They answered our questions and advised us on the products, unlike the rest of the staff who were just rude and ignorant. Also thank you Afrim for helping me to the car with the heavy shopping. Lastly, the security guard (didn’t get his name) has also been nice and helpful. The others need serious training in basic customer service.

Reply from Wickes - Anerley
Damian (from the Anerley store) was a fantastic help when ordering our new fence with him. He was very knowledgeable, had our interests at heart and told us some interesting things to be aware of. Very lovely chap and a big thank you to him!

Reply from Wickes - Anerley
Harry was so helpful. Great customer service. I got the right product for what I needed. 10/10

Reply from Wickes - Anerley
Wonderful experience with the delightful friendly and knowledgeable Anna at Anerley branch
Thanks

Reply from Wickes - Anerley
Mo in Anerley was absolutely fantastic. Lovely bloke and knowledgeable. Funny and good salesman. I know I could have got the kitchen cheaper elsewhere however the quality and knowledge how from Mo wouldn't have been the same.
Great all-round. Highly recommended.

Reply from Wickes - Anerley
Staff are always helpful and polite so just keep doing what your doing guys. Was served by kay and usually served by this lady who always greats me and tells me to have a good day/evening

Reply from Wickes - Anerley
Harry was super helpful and patient while I listed all of the products I needed! I would definitely recommend the Anerley store with their helpful staff and extensive product range.

Reply from Wickes - Anerley
Excellent helpful staff - Anna served and gave great advice.

Reply from Wickes - Anerley
Anna was super helpful. Showed us everything we needed.

Reply from Wickes - Anerley
Kay was helpful and efficient. I think the customer service at this branch is excellent. I would definitely recommend Kay.

Reply from Wickes - Anerley

Reply from Wickes - Anerley
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