Wickes - Anerley Reviews 

352
TrustScore 4.5 out of 5

4.7

14 Anerley Station Road, Penge London, SE20 8PY, GB


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Rated 5 out of 5 stars

I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... See more

Company replied

Rated 1 out of 5 stars

Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... See more

Company replied

Rated 5 out of 5 stars

Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... See more

Company replied

Rated 5 out of 5 stars

I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Anerley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 14 Anerley Station Road, Penge, London, SE20 8PY, United Kingdom

  • +442087784881

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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4.7

All reviews

(352)

13,922 reviews in the last 12 months

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Rated 5 out of 5 stars

Wicks Penge

Ana, was really helpful in finding me the right paint, assisted me with exactly what I needed. Very happy with the service provided.

November 17, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Devonie, thanks for taking the time to share this feedback, we are pleased to hear that Ana was able to help find what you needed, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Val was amazing at helping us out today…

Val was amazing at helping us out today and this will be my new regular wickes! Can’t recommend the store and him in particular enough!

November 17, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Megan, thanks for taking the time to share this feedback, we are pleased to hear that Val was amazing, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

wickes anerley the best

what a wonderful sunday team :) the best wickes around

November 17, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Great experience in store,very helpful…

Great experience in store,very helpful Afrim and Valdrin

November 16, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Afrim & Valdrin and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Massive thank you to your staff…

Massive thank you to your staff (Damian) he truly is a great man helped me with my diy hunt two days in a row, he went over and beyond he even went as far as to help me to the car please see that he sees this, thank you to (Josh) too for his service and the security guard for always smiling and lending a hand .
Many thanks.
GOD BLESS

November 15, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Awol, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Damian & josh and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Anerley store London

I visited the Anerley store on 13/11/24 and they were really helpful. The Manager Anna was really patient to explain everything to me and gave me lots of advice. Anna helped load everything to the car and it was brilliant customer service. thank you

November 13, 2024
Unprompted review
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Reply from Wickes - Anerley

Hey there, thanks for your amazing feedback, and I'm delighted that you enjoyed the service from Anna in our Anerley store. - Dylan

Rated 5 out of 5 stars

Afrim has been fantastic helping me…

Afrim has been fantastic helping me with colour matching in store today - thank you

November 14, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Emily Lumb,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Afrim was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Yassine very good nice man

Yassine very good nice man

November 14, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Sidali, Thank you for taking the time to leave your lovely review, It's always great to hear about how great our store staff are, and it seems like Yassine is no exception! - SW

Rated 5 out of 5 stars

The staff where great very helpful and…

The staff where great very helpful and went out of there way to help me
Anna and Afrim

November 14, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Dimitri, Thank you so much for your lovely review, Its great to hear that Anna and Afrim were great helps in the store. - SW

Rated 5 out of 5 stars

I was shopping in your store in Anerley…

I was shopping in your store in Anerley today, I was struggling to find what I needed, very confused and a lovely young lad, could see I needed help, and was very kind and helpful, I believe his name was charlie, I just wanted to say thanks.

November 13, 2024
Unprompted review
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Reply from Wickes - Anerley

Hey Zoe, thanks for your amazing feedback, and I'm delighted that you enjoyed the service in our Anerley store! - Dylan

Rated 5 out of 5 stars

Great service from Charlie today.

November 13, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Shanice,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Charlie was able to provide you with a Great service. - SF

Rated 4 out of 5 stars

On checking out there Anna who made the…

On checking out there Anna who made the experience of going to the till more pleasant.
Well done to you Anna.

November 13, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Michael Bond,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Anna was able to provide you with a Pleasant service. - SF

Rated 5 out of 5 stars

Recently visited Wickes at Anerley was…

Recently visited Wickes at Anerley was really impressed with staff there customer service is second to none...There was a guy there called Charlie I believe so helpful really knew his stuff would recommend this place to anyone who's looking for building materials at a reasonable price

November 10, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi, Paul. Thank you for taking the time to share your review with us. I'm really pleased to see that you are happy with the customer service you received in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wickes & James Dixon Primary School

Wickes (Crystal Palace South) Anerley! The store is committed to supporting James Dixon Primary School build a better learning experience for all the pupils. The have provided materials to build sandpits, mud kitchens and other outside equipment. In addition, Wickes has provided materials for structural projects within the school. Thank you from James Dixon Primary School

November 13, 2024
Unprompted review
Wickes - Anerley logo

Reply from Wickes - Anerley

Hey there, thanks for your amazing feedback, and I'm glad you enjoyed the service in our Anerley store! - Dylan

Rated 5 out of 5 stars

I recently visited Wickes for help with…

I recently visited Wickes for help with my bathroom project, and though the displays were limited, Amina went above and beyond to assist me. I had just bought my first flat, and she took the time to walk me through everything I needed to consider. Even though I already had an appointment scheduled at the Catford store, Amina still provided a detailed quote and thoroughly discussed all my options. I was genuinely impressed by her knowledge and advice—she was so professional and insightful that I actually thought she was one of the designers!(Should've given this review a while ago, excellent service from Amina attentive and welcoming! Thanks)

March 2, 2024
Unprompted review
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Reply from Wickes - Anerley

Hey there, thanks for your amazing feedback, and I'm delighted that Amina in our Catford store was amazing throughout your bathroom design experience. Enjoy your new space! - Dylan

Rated 5 out of 5 stars

Amazing kitchen by Ameena

Glowing service from Ameena, my kitchen and all the aesthetic in my kitchen is amazing. I started my kitchen back in March and came in around April and the service i received was absolutely mind blowing even though I only had my measurements with me on a piece of paper.

April 15, 2024
Unprompted review
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Reply from Wickes - Anerley

Hey Reba, thanks for your five-star review, and I'm glad that you enjoyed the service in our Anerley store! - Dylan

Rated 5 out of 5 stars

Val and Josh are a credit to Wickes…

Val and Josh are a credit to Wickes company. When a company has staff that are warm and helpful it makes the shopping experience a great deal better! Give them a pay rise or get them to help train other staff!!!

November 10, 2024
Unprompted review
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Reply from Wickes - Anerley

Hello, thank you for your wonderful feedback, and I'm glad that Val and Josh were able to help you in our Anerley store! - Dylan

Rated 5 out of 5 stars

Anna was very honest and extremely…

Anna was very honest and extremely helpful with picking giving more than helpful I couldn’t have asked for better advice and such a warming aura she’s a keeper wickes! Above and beyond

November 8, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Exceptional assistance

Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably looked a bit lost and kindly offered her help. I’m so grateful she stepped in. She guided me to more affordable options and even helped me choose a new wall paint. Amina was incredibly patient, helping me pick a colour that perfectly compliments the cabinetry. Her assistance made a real difference in my experience.

November 14, 2023
Unprompted review
Wickes - Anerley logo

Reply from Wickes - Anerley

Hi Aki, thanks for taking the time to share this feedback, we are pleased to hear that Amina stepped in and was able to get you what you needed, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Amina & Mo ⭐️⭐️⭐️⭐️⭐️

I have been going to this Wickes for a long time now but the service I have received from two individuals in the kitchen department was second to none. Mo and a young lady Amina.
The knowledge and service they have both provided me was first class, they really understood my requirements and had answers to all mine and my wife’s queries.

I went in again and purchased another kitchen few months ago from Amina again. The after service from the first purchase was so great, it’s amazing to know I could go back anytime if I needed anything and I’d receive a lovely service, not like most stores who let you down after the sale. Not Amina she was a star and a true asset to the company.

July 14, 2024
Unprompted review
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Reply from Wickes - Anerley

Hi Anwar, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Amina & Mo and how pleased you are with the service they provided you. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

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