I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... See more
Company replied
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Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... See more
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Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... See more
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I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... See more
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Company details
About Wickes - Anerley
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
14 Anerley Station Road, Penge, London, SE20 8PY, United Kingdom
- +442087784881
4.7
Excellent
352 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
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Helpful and welcoming staff
Anna was amazing helping me to find exactly what I needed. Will definitely be back
Thank you
September 28, 2024
Unprompted review
Reply from Wickes - Anerley
Hi There,
Thank you for leaving a lovely review. We are happy to hear that Anna was able to deliver amazing customer service! - Sean
Staff knew the right tool for the right…
Staff knew the right tool for the right job and went above and beyond to help
September 28, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Terence,
Thank you for leaving a lovely review. We are happy to hear that our staff was able to deliver amazing customer service! - Sean
Staff were excellent
Staff were excellent. Helpful and very knowledgeable
September 28, 2024
Unprompted review
Reply from Wickes - Anerley
Hi There,
Thank you for leaving a lovely review. We are happy to hear that our staff was able to deliver amazing customer service! - Sean
Damien was super helpful and went out…
Damien was super helpful and went out of his way to help is. Thank you!
September 28, 2024
Unprompted review
Reply from Wickes - Anerley
Hey Jack, thanks for your positive feedback, and I'm glad that Damien was able to help you in our Anerley store! - Dylan
Great service and friendly staff
September 27, 2024
Unprompted review
Reply from Wickes - Anerley
Hello Guillermo, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service in our Anerley store! - Dylan
Reply from Wickes - Anerley
Hi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Very helpful staff
Very helpful staff, answered all my questions and even searched online to find other parts i needed
September 27, 2024
Unprompted review
Reply from Wickes - Anerley
Hi There, thanks for taking the time to share this feedback. RD
Incredibly helpful and friendly service…
Incredibly helpful and friendly service from Anna, really helped me find exactly what I needed!
September 27, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Jo-Ann, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Anna and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Lovely lady at checkout this morning at…
Lovely lady at checkout this morning at 8:30 helped us work out a solution to brass cleaner that Wickes didn't stock. Didn't get her name but very helpful and much appreciated!
September 27, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Eleanor, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service.
Great customer service.
Very friendly staff.
Highly recommended;)
September 27, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Sylwester, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Amazing Team at Wickes Anerley
Amazing customer service by Natasha today, helped me to find a tap to suit my needs, that I could purchase today as I had a problem at home with my current one. less than 24 hours without a bathroom sink tap and not having to wait for delivery! I couldn't ask for better service! till staff are always smiley I knew I would be in good hands coming for advise at the store!
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi, Mia. Thank you for taking the time to share your review with us. I'm really pleased to see that, Natasha, was really helpful in store, providing amazing customer service. Thank you again for your valuable feedback. - Scott H
Good staff
Clean and tidy, nicely laid out with friendly helpful staff
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi, Pob. Thank you for taking the time to share your review with us. I'm pleased to see that you find our store to be clean and tidy and also our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H
Best Wickes I’ve been to…
Best Wickes I’ve been to. Staff always happy and willing to help. Anna and Kay always deliver 👌🏼
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi, Matthew. Thank you for taking the time to share your review with us. I'm really pleased to see that you find our staff members always to be happy and helpful. Thank you again for your valuable feedback. - Scott H
Great Service
Bought a new handle for some broken drawers. Josh is the name of the young man who helped guide me to the right area. Very nice. Ben was also very lovely…on tills…Great experience.. will be coming again.
September 25, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Shirin, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Josh and ben and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great cashier service
Great cashier service, a warm welcome too. Thanks
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Caro, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Reply from Wickes - Anerley
Hi Luke, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great services ladies at the front are…
Great services ladies at the front are lovely
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi Hasan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service
See was very helpful when I visited with my wife in order to buy a new complete bathroom. She went out of her way to make sure we ordered the type of fittings that we most liked. After careful consideration Sree designed a plan that complied exactly for the size of the room.
David
August 17, 2024
Unprompted review
Reply from Wickes - Anerley
Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Sree and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
5 stars all the time in this branch
5 stars all the time in this branch. Always helpful anytime of the day
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi, George. Thank you for taking the time to share your review. We really appreciate your valuable feedback. - Scott H
Great service lovely smiley faces and…
Great service lovely smiley faces and great to have a quick chat and a laugh a lot of that missing these days
September 26, 2024
Unprompted review
Reply from Wickes - Anerley
Hi, Dave. Thank you for taking the time to share your review. I'm pleased to see you are happy with the customer service received in store. Thank you again for your kind feedback. - Scott H
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