Wickes - Barnsley Reviews 

46
TrustScore 4.5 out of 5

4.4

Old Mill Lane, Barnsley South Yorkshire, S71 1LS, GB


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Rated 5 out of 5 stars

Visited Wickes Barnsley where design consultant Fiona Harrand was very knowledgable, extremely helpful and accommodating when designing my new kitchen. She was easy to talk to very friendly and has e... See more

Rated 5 out of 5 stars

Poped in today to look at some extra kitchen cupboards after extending our kitchen at home we have a wicks kitchen and is still going strong after quite a few years it's great quality. Kerry was brill... See more

Company replied

Rated 1 out of 5 stars

Not worth 2 ticks! Did not honour appointment with John Tickle (not made up name) and store was unattended by kitchen designers the Saturday prior. Very poor service and unprofessional conduct. Will t... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our Wickes Kitchen and Amazing support from Fiona Harrand at Wickes Barnsley from start to finish. Thankyou Fiona ... Michael and Amanda

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Barnsley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Old Mill Lane, Barnsley, South Yorkshire, S71 1LS, United Kingdom

  • +441226770659

4.4

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.4

All reviews

(46)

13,635 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid. Avoid. Avoid. Order number 541967-8247-V

New kitchen from Wickes has been a total disaster. Cancelled appointments. Deliveries that were promised have been cancelled. The kitchen was delivered a week later than promised, had items missing and also stuff i did not need. Miscommunication with team members. Unprofessional staff who promise the world and under deliver. Once they have your money the service and fulfilment totally lack and you are left in the lurch, having to juggle busy tradesman while having to cook in your living room. Will never use Wickes for anything ever again, you have been warned.

March 10, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Matt, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. John especially was very effective and helpful in resolving my order issue and getting the best value from my purchase. Thank-you.

March 7, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hey Stephen, thanks for your five-star review, and I'm delighted that John was able to help you out in our Barnsley store! - Dylan

Rated 5 out of 5 stars

Definitely a recommended experience

I was in the market for a new kitchen as my own was feeling rather tired, and having been to Wren previously I was looking to compare prices and quality. The options were similar, but while I felt constantly under pressure while I was in Wren there was a more relaxed feel to my experience in Wickes. I also felt that I was being listened to, with my needs being met (and even challenged to make sure that everything would work and flow better). I have already recommended Wickes to my neighbours, and will carry on doing so!

January 12, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Kevin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

For a great kitchen, Kerry is the one you need

If you ever need a kitchen, go and see Kerry at Wickes in Barnsley! She is a superstar design consultant. Kerry really cares, she listens, and she comes up with great ideas, as well. Her attention to the detail is great and her followup is fantastic. I don’t know how much they pay her over there but I’m sure it’s not enough. Go girl! I am a happy customer. I give her 10 out of 10 without hesitation :)

November 19, 2024
Unprompted review
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Reply from Wickes - Barnsley

Hi Aaron, thanks for taking the time to share this feedback, we are pleased to hear that Kerry listened to your needs and had great attention to detail, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Amazing and so helpful

Amazing and so helpful!

From the moment I walked round the display kitchen to the finalising of the plans it has been a great experience. Kerry has been amazing and so helpful! Explaining all parts of the process! Very thankful to her!

November 19, 2024
Unprompted review
Wickes - Barnsley logo

Reply from Wickes - Barnsley

Hi Hannah,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Kerry was able to provide you with an excellent service. - SF

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