Wickes - Barnsley Reviews 

53
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TrustScore 4.5 out of 5

4.3

Old Mill Lane, Barnsley South Yorkshire, S71 1LS, GB

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Rated 1 out of 5 stars

If zero was possible it would be without a doubt a zero. Expecting my order of fencing only to be told less than 24 hours before delivery that it can’t be fulfilled until three days later. Bear in min... See more

Company replied

Rated 5 out of 5 stars

Knowledge, friendliness and patience is a must for a kitchen design consultant, and Kerry at Barnsley Wickes has all three in abundance. Kerry streamlined our requirements into one seamless package. T... See more

Company replied

Rated 5 out of 5 stars

Poped in today to look at some extra kitchen cupboards after extending our kitchen at home we have a wicks kitchen and is still going strong after quite a few years it's great quality. Kerry was brill... See more

Company replied

Rated 5 out of 5 stars

Kerry planned the kitchen to our exact requirements, showing the layout on the computer. On the day of removal of the old one athe fitting team arrived exactly when stated they would and started wor... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Barnsley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Old Mill Lane, Barnsley, South Yorkshire, S71 1LS, United Kingdom

  • +441226770659

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

All reviews

(53)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If zero was possible it would be…

If zero was possible it would be without a doubt a zero. Expecting my order of fencing only to be told less than 24 hours before delivery that it can’t be fulfilled until three days later. Bear in mind I have taken time off work and organised fitters to fit said fence the day after the delivery date. When I rang up to complain the solution they gave was a later delivery date. That is not a solution for me but for themselves . I still have the problem of workmen coming and no fencing. Complaining to customer service is pointless as they refer it back to store for them to sort out. As they still couldn’t resolve the issue they refunded my order but I still have to go to store in order to get my refund. Bolshy staff and management at Barnsley Wickes who managed to inflame the situation rather than deflate it even at one point hanging up as they couldn’t answer my questions. Absolute garbage service people just don’t care enough anymore

October 29, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Alison,

We are truly sorry to hear about the frustrating experience you had with your fencing order and the cancellation. We understand how disruptive it is to have your delivery delayed at such short notice, especially when you have taken time off work. This isn't the level of service we aim to provide and will look into this internally to ensure a better service. -Ellysse

Rated 5 out of 5 stars

A streamlined process

Knowledge, friendliness and patience is a must for a kitchen design consultant, and Kerry at Barnsley Wickes has all three in abundance. Kerry streamlined our requirements into one seamless package. Thank you Kerry.

October 8, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi John, Thank you for your five-star review concerning your experience of working with our kitchen designer Kerry. We are pleased that you found the process to be streamlined and seamless. We appreciate your review and your business. -DG

Rated 5 out of 5 stars

From the planning to the installation and completion, a great job by all involved.

Kerry planned the kitchen to our exact requirements, showing the layout on the computer. On the day of removal of the old one athe fitting team arrived exactly when stated they would and started working immediately.
After completion of the job we had a small issue following the tiles being fitted. Layton the kitchen fitter came out on his day off and sorted it out quickly.
The kitchen now looks amazing and we are extremely pleased with the quality and workmanship, and would recommend to anyone.

August 22, 2026
Unprompted review
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Reply from Wickes - Barnsley

We are so pleased to hear about your positive experience with your new kitchen, Terence! It's wonderful that the design met your exact requirements through Kerry's help, and that the fitting team was so efficient. We're especially glad that Layton promptly resolved the small issue, ensuring your complete satisfaction with the quality and workmanship. - AB

Rated 5 out of 5 stars

Popped into Wickes looking for a much…

Popped into Wickes looking for a much needed new kitchen. Kerry was great, patient and helpful. Looking forward to getting it installed!

August 17, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Craig, we're so pleased to hear that our team member was patient and helpful in assisting you with your new kitchen. We appreciate you sharing your positive feedback and are looking forward to your installation. -LG

Rated 5 out of 5 stars

We have just ordered a kitchen from…

We have just ordered a kitchen from Kerry and she has made the whole process as stress-free as possible. From the outset, she listened carefully to our requirements and has always tried to accommodate us with good humour and professionalism. So far, so good. Thanks, Kerry.

August 20, 2026
Unprompted review
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Reply from Wickes - Barnsley

We're so pleased to hear about your wonderful experience! It's fantastic that Kerry made the process stress-free and accommodated your requirements with good humour and professionalism. Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

Wickes Barnsley Fiona Harrand Designer

Visited Wickes Barnsley where design consultant Fiona Harrand was very knowledgable, extremely helpful and accommodating when designing my new kitchen. She was easy to talk to very friendly and has endless patience. She changed the design several times at my request. I am currently waiting to arrange delivery of my kitchen and will post again when installation is complete. So far my experience has been very positive. Thank you!

May 13, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi, Liz. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Fiona, was knowledgeable, patient and friendly throughout your kitchen design journey. We look forward to hearing how everything goes with your delivery and installation! Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very pleased with our Wickes Kitchen…

Very pleased with our Wickes Kitchen and Amazing support from Fiona Harrand at Wickes Barnsley from start to finish.
Thankyou Fiona ...
Michael and Amanda

August 6, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Michael,

We're happy to hear you're very pleased with your kitchen and the amazing support you received from Fiona from start to finish. We appreciate your positive feedback. -Ellysse

Rated 5 out of 5 stars

Poped in today to look at some extra…

Poped in today to look at some extra kitchen cupboards after extending our kitchen at home we have a wicks kitchen and is still going strong after quite a few years it's great quality. Kerry was brilliant and found the units we required with all the extras we wanted she made us very welcome and was very knowledgeable about the kitchen products they sell. Only too pleased to do business with kerry who looked after us perfectly. Many thanks

August 3, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Colin, we are so pleased to hear about your wonderful experience! It's fantastic that our team member was brilliant, found the units you required, and made you feel very welcome. We appreciate your kind words. -LG

Rated 5 out of 5 stars

Great shop

Shop was clean and well faced wveryrhing i wanted was always in reach and whenever i could not find anything a colleague was always around to help me, Sophie was very helpful when i wanted a delivery putting through for products i had found online. Overall great shop i will be continuing to shop here

July 7, 2026
Unprompted review
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Reply from Wickes - Barnsley

We're so pleased to hear about your positive experience and that our shop was clean and well-faced! It's wonderful that our colleagues were always around to help, and that Sophie was able to assist with your delivery. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Help

I asked for help and within 1 minute I was greeted by Brandon . I showed him what I was looking for and he double checked on the system he chose the correct product as I only had a screen shot . Very polite and helpful . Thank you so much x

July 23, 2026
Unprompted review
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Reply from Wickes - Barnsley

We're so pleased to hear about your positive experience, Jamie! It's wonderful that Brandon was able to assist you so quickly and effectively in finding the correct product. Thank you for your kind feedback. - AB

Rated 5 out of 5 stars

Wickes Barnsley

We dealt with Fiona who was simply fantastic.....
Nothing was too much trouble - and when we needed a little support after delivery she was there to help.
Thank you

May 22, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Ian, we're so pleased to hear about your positive experience and the excellent service you received. It's wonderful to know our team was there to help! -LG

Rated 5 out of 5 stars

People at Barnsley are always so…

People at Barnsley are always so pleasant and helpful. Would recommend this branch to everyone. Special mention to Maggie and Sophia who always serve with a smile on the till.

July 21, 2026
Unprompted review
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Reply from Wickes - Barnsley

Thank you for your fantastic five-star review, Derek! We are absolutely delighted to hear that Maggie and Sophia provided such pleasant and helpful service. It's wonderful to know that our colleagues always serve with a smile. - AB

Rated 4 out of 5 stars

Been to wickes Barnsley to order a…

Been to wickes Barnsley to order a kitchen for my son we saw Kerry who went above and beyond to help us

July 20, 2026
Unprompted review
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Reply from Wickes - Barnsley

Thanks for taking the time to leave your wonderful feedback, Julie. We're so glad to hear Kerry provided such excellent service. We appreciate your kind words! - AB

Rated 5 out of 5 stars

Great shop

Great shop, Jack & Carl were so helpful

July 19, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Alan, we appreciate your comment and are happy to hear that our team members were helpful. -LG

Rated 5 out of 5 stars

Kerry explained everything in simple …

Kerry explained everything in simple terms so we understood the process was very professional left all the decisions to us made all the changes we asked for showed us how it would look and I would highly recommend her very good at her job

July 15, 2026
Unprompted review
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Reply from Wickes - Barnsley

We're so pleased to hear about your positive experience! It's wonderful that Kerry explained everything clearly and professionally, making sure you understood the process and were happy with all the changes. Thank you for your kind recommendation. - AB

Rated 5 out of 5 stars

Came in to store and can’t thank the…

Came in to store and can’t thank the staff so much for helping thank you Barnsley staff

July 13, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi, Diane. Thank you for taking the time to share your review with us. We're delighted to see that you found our staff in our Wickes store in Barnsley to be helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Easy as A B Kerry.

Our bathroom was tiny, awkward and tight,
No space to breathe, no sense of light.
Then Kerry from Wickes came into the frame,
And honestly, nothing’s been quite the same.

With pinks and greens she balanced the tone,
Turned a cramped little room to a space of its own.
Brushed brass taps with a soft golden gleam,
Now everything looks like a designer’s dream.

She measured and planned with precision and care,
Found storage and style from thin air.
Not an inch wasted, not a detail missed,
Every finish polished, refined, and crisp.

And here’s the part that surprised us the most,
The price stayed grounded,no need to boast.
All done for under 11k
For work this good? That’s more than okay.

So if your bathroom’s small, dated or weary,
Go straight to Wickes and ask for Kerry.
Five stars from us it couldn’t be clearer,
Big transformation from a true space engineer ⭐⭐⭐⭐⭐

July 13, 2026
Unprompted review
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Reply from Wickes - Barnsley

We are absolutely thrilled to read your wonderful review! It's fantastic to hear how a small, awkward space was transformed into a designer's dream. We love that the design balanced tones, incorporated stylish fixtures, and maximized every inch with precision and care, all while staying within budget. Thank you for sharing your experience. -AK

Rated 5 out of 5 stars

Joyful Kerry!

Kerry has been so wonderful the entire process of designing my bathroom!

So friendly, knowledgeable and made the entire process fun filled. She made great friends with my dog, Croissant, and I can't wait to see it all come together.

Thanks so much, Kerry!

July 13, 2026
Unprompted review
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Reply from Wickes - Barnsley

We're so happy to hear about your positive experience with Kerry! It's wonderful that they were friendly, knowledgeable, and made the process enjoyable for you and your dog. We hope you love your new bathroom! -AK

Rated 1 out of 5 stars

Wickes: Not worth 2 ticks

Not worth 2 ticks! Did not honour appointment with John Tickle (not made up name) and store was unattended by kitchen designers the Saturday prior. Very poor service and unprofessional conduct. Will take my business elsewhere. If I didn’t know better I’d think they were closing down.

July 4, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hello Damien, thank you for your valuable review regarding your experience in our Barnsley store. I'm sorry that John was able to help you as expected and is not the service aim to provide. If you can please reply back to the private message I've sent you on Trustpilot we can investigate this further. - Dylan

Rated 5 out of 5 stars

Saw Kerry at wicks to design a kitchen

Saw Kerry at wicks to design a kitchen. She was fabulous. Nothing too much trouble for her. Fabulous design and saved us some money. Explained the everything thoroughly. Would definitely recommend her.

July 2, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi, Julie. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Kerry, provided a great design experience, explaining everything thoroughly leaving you confident with your purchase. Thank you again for your kind feedback. - Scott H

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