Wickes - Barnsley Reviews 

44
TrustScore 4.5 out of 5

4.3

Old Mill Lane, Barnsley South Yorkshire, S71 1LS, GB


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Rated 5 out of 5 stars

Poped in today to look at some extra kitchen cupboards after extending our kitchen at home we have a wicks that as still going strong after quite a few years it's great quality. Kerry was brilliant an... See more

Rated 5 out of 5 stars

Shop was clean and well faced wveryrhing i wanted was always in reach and whenever i could not find anything a colleague was always around to help me, Sophie was very helpful when i wanted a delivery... See more

Company replied

Rated 1 out of 5 stars

Not worth 2 ticks! Did not honour appointment with John Tickle (not made up name) and store was unattended by kitchen designers the Saturday prior. Very poor service and unprofessional conduct. Will t... See more

Company replied

Rated 5 out of 5 stars

People at Barnsley are always so pleasant and helpful. Would recommend this branch to everyone. Special mention to Maggie and Sophia who always serve with a smile on the till.

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Barnsley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Old Mill Lane, Barnsley, South Yorkshire, S71 1LS, United Kingdom

  • +441226770659

4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.3

All reviews

(44)

13,498 reviews in the last 12 months

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Rated 5 out of 5 stars

We met Kerry who did a brilliant job…

We met Kerry who did a brilliant job designing our kitchen based on what we needed, Kerry was very knowledgeable in what would work best in our space and was friendly and helpful throughout. The kitchen is now completed and we couldn't be happier. The whole process was coordinated at regular stages by Wickes customer services. Once again we would like to thank Kerry the designer and the installers (Gary and Ben) who in my veiw are a credit to Wickes.

February 5, 2026
Unprompted review
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Reply from Wickes - Barnsley

We're happy to hear that the kitchen design met your needs and that you are pleased with the completed project. It's great to know that Kerry was knowledgeable and helpful. We appreciate your recognition of Gary and Ben. We hope you enjoy your new kitchen for many years to come. -AK

Rated 1 out of 5 stars

Bathroom design appointment

Went to design a bathroom and wickes Barnsley, and the man (Gary) who did our appointment was rude and very unwelcoming. Constantly spoke down to us from the start. It was like he didn’t want to do the appointment, made out what we wanted to do would be expensive, like why is that a problem?
Also didn’t even offer to design the bathroom with us, which I thought was the point of the appointment? Basically rushed us out and didn’t want to be there. Said he’d email us a design, which I thought the appointment was for us to design it there? Won’t be going to wickes again. Will go to a more friendly designer who is happy to actually help us design our bathroom! Felt very uncomfortable.

February 3, 2026
Unprompted review
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Reply from Wickes - Barnsley

Hi Tom, we are so sorry to learn of this experience. This is certainly not how we want our customers to feel We can only apologise for the lack of service you were expecting. We will raise this complaint with the store and if you require any further information then please reply to the request for further information which we have sent you. - DG

Rated 5 out of 5 stars

I don’t normally write reviews

I don’t normally write reviews , but we went in to buy a new kitchen and Kerry manterfield booked to come round and design for us. She was very helpful and very professional. Would definitely recommend and use again.

September 8, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi, Lisa. Thank you for taking the time to share your review with us. I'm delighted to see that your design consultant, Kerry, was very helpful and professional. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

professional planning

Kerry was very helpful in planning our kitchen, she listened to our requirements and helped us choose the correct products. She went into detail helping us to select everything we needed to complete our purchase. We were not rushed or made to purchase anything the decision was ours.
She was very professional and listened to us, she went through everything with us to make sure our needs were met before finalizing the plans.
Once the plans were finalized she went through everything again to ensure we had everything we required.
We were made to feel relaxed and have confidence in her.

August 31, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hello Sheila, thanks for your five-star review, and I'm delighted that Kerry was first class all the way through your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

kitchen design appointment

I attended store today to see my kitchen design with Kerry, after she visited my home for a planning and design appointment. Kerry was fantastic, listened to my ideas and concerns . she was very knowledgeable and came up with solutions, to any queries I had. I did not feel rushed or pressurised. kerry took her time with me, it was a pleasant experience and I recommend wickes especially Kerry to design your new kitchen.

August 25, 2025
Unprompted review
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Reply from Wickes - Barnsley

We appreciate you taking the time to share your feedback. We're happy to hear that you found your kitchen design appointment to be a pleasant experience and that Kerry was knowledgeable and helpful. We're glad they were able to provide solutions and that you felt comfortable throughout the process. -AK

Rated 5 out of 5 stars

Kerry was very helpful and did a…

Kerry was very helpful and did a excellent job with designing our bathroom and kitchen

July 27, 2025
Unprompted review
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Reply from Wickes - Barnsley

We're glad you are pleased with the bathroom and kitchen design. It is great to hear that Kerry was able to help with your project.
- PP

Rated 1 out of 5 stars

I used to work for this company.

I used to work for this company.
They are terrible it's all about taking the money ,I saw it time and time again. They treat there fitters so bad they actually told me that if 100 of you left we would just get 100 more
Meaning we were worthless to them.
There instal manager over my area was useless and I had worked with him before and he took the 1st opportunity to get me out.
What a poor all round company.
Stay away

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Kerry has been amazing and so helpful

Kerry has been amazing and so helpful! Explaining all parts of the process. I would understand everything and decide what I want. She is the best. I’m grateful

June 26, 2025
Unprompted review
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Reply from Wickes - Barnsley

We're happy to hear that you had such a positive experience! It's wonderful to know that Kerry was helpful and that you felt supported throughout the process. We appreciate your feedback!
- PP

Rated 5 out of 5 stars

Great service and design from Kerry

Great service and design from Kerry. Sold with honesty and integrity. Thankyou

July 13, 2025
Unprompted review
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Reply from Wickes - Barnsley

We're happy to hear that you had a great experience! Thank you for recognizing our commitment to honest service and design. TW

Rated 5 out of 5 stars

Had the most lovely experience with…

Had the most lovely experience with Kerry, she’s lovely, listened to our ideas and told us what would work and what wouldn’t, gave us the right information for the kitchen we wanted, we are so happy with this design and couldn’t recommend Kerry more!

June 15, 2025
Unprompted review
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Reply from Wickes - Barnsley

We appreciate you sharing your positive experience. We're so glad to hear that you found our team member Kerry lovely and helpful. We're delighted that you are happy with the design and thank you for the recommendation!-GS

Rated 5 out of 5 stars

Had a great experience this week

Had a great experience this week. Emma and Maggie were really helpful and made my experience really easy and quick. Thanks guys! :) I will return

May 28, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Julie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emma and Maggie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Thank you Tom

I was looking for some multi-finish for my plasterboards, and Tom was quick to help, he had a really friendly mannerism about him and knew what he was talking about, I couldn’t thank him enough for making my shopping experience great, happy customer here!

May 30, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Bradley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tom in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Bath Panel

Emma was amazing she quickly sorted me a bathpanel carried it to the till put it in my car she was efficient friendly with a massive smile without her I wouldn't have bought it and would have just walked out of the shop ... a big thanks Emma

May 28, 2025
Unprompted review
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Reply from Wickes - Barnsley

We're so glad to hear that you had such a positive experience. We appreciate you taking the time to share your feedback. TW

Rated 5 out of 5 stars

Quick and easy shopping.

I have a blue badge and I was able to park right outside the doors. I asked where I could find the product that I was looking for. The member of staff was very helpful. I purchased the exact product I needed. Perfect.

May 25, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Big thanks to Gary the kitchen designer…

Big thanks to Gary the kitchen designer at wickes Barnsley just finished it and it looks great. The whole experience as been good from design to delivery through to customer service, we had problems that were quickly sorted. cheers guys

January 25, 2025
Unprompted review
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Reply from Wickes - Barnsley

Thank you for your five-star review! We're so happy to hear that you're enjoying your new kitchen and that the entire process, from design to delivery, met your expectations. We appreciate your kind words about Gary and our customer service team. We're glad that any issues you encountered were resolved quickly-GS

Rated 5 out of 5 stars

Amazing Staff

What can I say the team at Wickes Barnsley are absolutely amazing.They are professional and friendly and go the extra mile to help customers with advice in making each project successful.Today they helped with a project at our school by providing the paint for our outdoor area .We can’t thank the manager and the friendly staff at Barnsley enough keep up the good work because everyone of you are amazing and you are why customers return time and time again .

April 18, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hey Gail. thank you so much for your amazing review, and I'm glad that our Barnsley store was able to help you out! - Dylan

Rated 5 out of 5 stars

First class

From start to finish Kerry was professional and provided us with a number of options to address our needs. She spent time to get to understand our needs and we are really satisfied with the result. At no time did she put us under pressure and overall got us a great deal.

April 10, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Jason, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kerry in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

We came in today to look at kitchens…

We came in today to look at kitchens and Kerry was an absolute superstar. She was so helpful and thorough and made the whole process really easy. She clearly knows her trade and went through everything with such professionalism. Thankyou Kerry. We look forward to placing the order once we’ve confirmed our dimensions. Thanks again x

March 30, 2025
Unprompted review
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Reply from Wickes - Barnsley

Thank you for your kind words about Kerry. We are delighted to hear that you had such a positive experience with her. We appreciate your feedback and are glad that Kerry made the process easy and enjoyable for you. We look forward to welcoming you back when you are ready to place your order. - AF

Rated 1 out of 5 stars

Avoid. Avoid. Avoid. Order number 541967-8247-V

New kitchen from Wickes has been a total disaster. Cancelled appointments. Deliveries that were promised have been cancelled. The kitchen was delivered a week later than promised, had items missing and also stuff i did not need. Miscommunication with team members. Unprofessional staff who promise the world and under deliver. Once they have your money the service and fulfilment totally lack and you are left in the lurch, having to juggle busy tradesman while having to cook in your living room. Will never use Wickes for anything ever again, you have been warned.

March 10, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hi Matt, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. John especially was very effective and helpful in resolving my order issue and getting the best value from my purchase. Thank-you.

March 7, 2025
Unprompted review
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Reply from Wickes - Barnsley

Hey Stephen, thanks for your five-star review, and I'm delighted that John was able to help you out in our Barnsley store! - Dylan

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