Wickes - Beverley Reviews 129

So I went for some topsoil today and was served by a very friendly and lovely lady by the name of Tracy M , I had a really positive conversation, people like this are are a true asset to the company, and should and, I hope are paid appropriately for their positive approach to the day to day. Well done Tracy M 🌟

Tracy m served me very helpful and always smiling and takes the time to ask how you are

Went into wickes in Beverley on Saturday as need materials for house project and was served by Tracy M. Absolute delight. Very helpful and friendly. Credit to the store 👍🏻

Tracy Malton very helpful, and the guy who mixed my paint, thank you

Very friendly and helpful staffs. Special thanks for Mrs Tracy M. Thank you for everything.

Wonderful customer services and good pricing

Great service Great information helpful staff would happily use again. And great job buy Tracy M

Always a good experience at the Beverley branch staff always on hand to help if any issues. Tracy M was very helpful in finding a certain product I was looking for.

Staff member Tracy M greeted me with a warm enthusiasm. She assisted in getting my pre ordered goods and was a pleasure to deal with.
A credit to the Wickes team.

9Went into Beverley store. Chose 2.5 lit Dulux White emulsion. Price on shelf said Dulux emulsion reduced to £16. At checkout I was charged £21. When I was told to check the price on the shelf, the £16 was in large letters biit in very small letters (5mm?) it said colours only. Misleading to say the least. I think you will find all your stores have the same signage.

We visited the store to purchase decking for an out of area project we were served by Tracy M , she went out of her way to be helpful 😀 and assisted us in saving some money, would recommend wickes to anyone and they would be my no1 choice from now on

Visited Wickes today and was served by a lovely lady called Tracy m in Beverley she was very polite and professional as that always are in my local DIY store

Served by Tracy M, very helpful and happy.. 🙂👍

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the dishwasher catches on the skirting and the extractor hood doesn’t work! Really not built to last and very disappointed with response as quoted almost half of original price the put right! Staff in store did best but product and installation shocking

Our fitters were brilliant. Cant fault them, did a lovely job. However one of our radiators has a faulty valve and we cannot get Wickes to either come out inspect, fix or replace. When I called customer services after weeks of trying to get a response from them we were not even on the system properly. Our fitter came back to see if he could sort it but the valve is leaking. When we tried to claim under the warranty, they said the designer cocked up our order and forgot to add it to our main installation paperwork so it does not come under the same warranty as the rest of the work, so not our fault, their mistake but not acknowledging this either. We are now left with a beautiful new utility plus the attractive addition of a pile of paper plates to catch the drips from the faulty valve on the radiator. We are being passed between customer services and the supplier who suggested we try tapping it! No way we are touching it as this would be another excuse for them to say they are not going to do anything about it if we make it worse . We have just spent around £40k with this company and they are quibbling over sorting this out for us. Not acceptable.

Very helpful staff and the lady at the till Tracy M was very pleasant and professional.

Went into the store with the intention to look at bathroom sinks/ units and had a few questions, well!! Pam can to our rescue and everything she suggested/ put forward sounded great & even opened the box up to check the colours (nothing was too much trouble) we will definitely be returning for all the ancillaries required

Good store, well stocked.
Tracy M is always super friendly too and has helped me out several times.

I love going to the store in Beverley rather than hull even though hull is closer (it a big no no it's like going back in time and staff are shocking)firstly the Beverley store is easy to navigate it's clean the staff are helpful and pleasant knowledgeable Tracy m on the till always smiling and happy and brightens up your day even if you are not in a happy mood
Good work guys big thumbs up
Lord Iain

Use Wickes a lot and find staff very helpful generally. Tracy M was particularly helpful today and friendly. Nice to get discount with my Trade Pro card.