We have recently undergone a big house project including an extension & complete new kitchen. Adam McNamara from the Bolton branch was outstanding and made our Wickes experience seamless. He de... See more
Company replied
Location
Switch locationUnit 1A, Bolton Shopping Park, Trinity Street, Bolton Greater Manchester, BL3 6DH, GB
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Bad installation. How is Wickes Bolton scoring a 4.5? What is this based on. I had a new batnroom installed that took over 6 months from taking deposit to start the project.... See more
Company replied
We have recently purchased a new fitted kitchen through the Bolton branch. The experience from start to finish was excellent and we could not fault the service. Jenny D was amazing to deal with and... See more
Company replied
We had an amazing experience with Jenny D from the Bolton store! Jenny let us look around the store before sitting down with us to discuss our ideas and what we were looking for. She then visited the... See more
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Company details
About Wickes - Bolton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Unit 1A, Bolton Shopping Park, Trinity Street, Bolton, Greater Manchester, BL3 6DH, United Kingdom
- +441204808518
4.4
Excellent
65 reviews
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Spend £20K on a Kitchen and have the…
Spend £20K on a Kitchen and have the worse experience of your life. Currently on hold and have just been laughed at by a manager in store. JOKERS
September 4, 2024
Unprompted review
Reply from Wickes - Bolton
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
We are delighted with our new Wickes…
We are delighted with our new Wickes kitchen. The whole experience from the design stage to fitting was made all the smoother and more enjoyable by the efforts of our designer, Antony, and our fitter, Michael.
The quality of materials and workmanship is excellent and we are very grateful to them both for the friendly and helpful way in which they accommodated our every wish.
July 29, 2024
Unprompted review
Reply from Wickes - Bolton
Hi Colin, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Antony, was able to provide an excellent service and an excellent design. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Click & Collect Gone Wrong.
Opted for Click & Collect knowing I could reverse right up to the door and put the heavy items straight into the car. Wrong decision. Followed the instructions and booked the time to collect, arrived a little early and notified them of my arrival. After near ten minutes wait received a message that the app had timed out and to go instore. Went in store only to be told short staffed. They new they were short staffed before I set off and could have messaged to say collect in store instead of leaving me waiting. No wonder the stores are closing all over when you can get things delivered to your door for less than the cost of your wasted time.
August 9, 2024
Unprompted review
Reply from Wickes - Bolton
Hi, David. Thank you for taking the time to share your review with us. I'm really sorry to learn of your click and collect experience. We will take your feedback on to help better our services going forward. Thank you again for your valuable feedback. - Scott H
Bait and switch on 10L jerry cans
Ordered a Handy 10L jerry can and spout - a bit pricy but worth paying more for quality. Travelled 30 miles to Wickes Bolton to collect.
Totally disappointed to be handed a jerry can that looked nothing like the picture or description on their site, was twice the height.
Quality looked awful with exposed welded seams so had to ask for a refund. The staff couldn't have cared less. Tried calling customer services but no answer so gave up. Bait and switch!
August 3, 2024
Unprompted review
Reply from Wickes - Bolton
Hi James,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding the quality of the product you purchased and the service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
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