Wickes - Bradford Reviews 

46
TrustScore 4.5 out of 5

4.5

Princeroyd Way, Ingleby Road, Bradford West Yorkshire, BD7 2BH, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff at the Ingleby rd branch in Bradford are really helpful, they give advice and help find items in store quickly when I’ve been in a hurry. Big thanks to Asma who suggested the WickesPro trade... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Asma at Ingleby road bradford store, always nice to deal with someone so friendly and professional first thing in the morning. And ofcoursec10% trade discount always helps. A tr... See more

Company replied

Rated 5 out of 5 stars

had a very disappointing experience with my order from Wickes. There were several issues, and initially I felt that my dissatisfaction wasn't being acknowledged, which was frustrating. However,... See more

Company replied

Rated 1 out of 5 stars

Absolutely appalling service, delivery scheduled between 1-5, not on time came at 7.40 no apology. The Bradford branch manager asked me what do you want me to do about the delivery. Never order from... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Bradford

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Princeroyd Way, Ingleby Road, Bradford, West Yorkshire, BD7 2BH, United Kingdom

  • +441274501515

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(46)

13,892 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wickes BD7 - highly recommended

Oven though I’ve got wickes round the corner from my house I always come to Princeroyd Way because of their customer service. Asma always provides individual and exceptional approach to my needs . Highly recommend

August 21, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Pawel,

Thank you for your review. We're happy to hear that you consistently receive exceptional service tailored to your needs. Thank you for recommending us!

-Ellysse

Rated 1 out of 5 stars

Very let down

Looked on your website and found the following product Corotherm polycarbonate sheets code 322615 on sale at the Shipley store when I visited the till showed 6 in stock these could not be found by 3 members of staff who looked on the shop floor and the warehouse they checked and told me the Bradford Ingleby road store had 8 in stock when I visited the store I had the same experience 2 staff members could find the product so wasted time, petrol and money chasing a product not available, Not happy

August 19, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi, Robert. Thank you for taking the time to share your experience with us. I'm sorry to see that you were not able to get the product you wanted due to stock issues. Just to advise you can save the item to your project list via our website to be notified via email when the item you want back in stock. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

What a great experience and customer…

What a great experience and customer satisfaction given by the staff at wickes Bradford. I had to travel over hour for this store as I don’t have a wickes store in my area. The dealings from staff was satisfactory especially from Asma on tills! Will deffos travel again in the future.

July 16, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Sheroz, thank you for taking the time to leave a review. I'm really pleased to see that you were happy with the service that you received from Asma and the staff in store. -LG

Rated 5 out of 5 stars

Very good service and friendly

Very good service and friendly

August 13, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We appreciate you sharing your positive experience with our friendly service; we are so happy you enjoyed it. -AK

Rated 5 out of 5 stars

5 Stars – Outstanding Service at Wickes Bradford

I had a fantastic experience at the Wickes store in Bradford while looking for an adhesive for some wooden slat panels. I was unsure which product to to go for and I spoke to Aqib who was incredibly helpful and knowledgeable. He took the time to explain the different adhesive options and recommended a few that would work best for my project. His advice was spot on, and the adhesive worked perfectly. It's great to get such expert and friendly service – Aqib really went above and beyond. I’ll definitely be returning for future DIY needs. Thanks again!

August 9, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We're happy to hear that you received such helpful and knowledgeable assistance from Aqib during your recent visit to our Bradford store. It's great to know that the advice you received gave you confidence in choosing the correct adhesive for your project. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Asma was very helpful

Asma was very helpful - service with a smile. I am very impressed with the good service I was given. She was very helpful and helped sign up for trade.

August 13, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Asma in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Asma verry helpful helped me sign up…

Asma verry helpful helped me sign up for trade account

August 13, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We're happy to hear that Asma was very helpful in signing you up for a trade account. Thank you for your feedback. -AK

Rated 5 out of 5 stars

I use wickes at Bradford on a regular…

I use wickes at Bradford on a regular basis and always found the staff really welcoming and helpful especially Asma who always has a smile and can’t do enough to help.

August 13, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Asma in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very nice and helpful staff

August 13, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Girts, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store. -AH

Rated 5 out of 5 stars

Staff very helpful needed glue Mo…

Staff very helpful needed glue Mo helped me find what I needed

August 12, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

HI Arfan, thank you for taking the time to leave a review. I'm really please to see that Mo was able to help find the glue that you needed. -LG

Rated 5 out of 5 stars

Great customer service from Asma and…

Great customer service from Asma and very helpful. Thank you.

August 12, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We appreciate you taking the time to provide us with your feedback. We are delighted you had a positive experience with Asma! -AK

Rated 5 out of 5 stars

I always go wickes always get…

I always go wickes always get everything I want.staff is always helpfull.till staff asma is always helpful.

August 12, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Erick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I’ve been to the Bradford branch first…

I’ve been to the Bradford branch first time coming I needed help buying a kitchen and Amanda was very helpful and I have now purchased a kitchen also today been to Bradford for refunding some tiles and Amanda was very helpful again thank you.

August 11, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi There,

We're happy to hear that you received such helpful assistance during your kitchen purchase and tile refund. We appreciate you taking the time to share your positive experience.

-Ellysse

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, special thanks to Aqib for going out of his way to help us.

August 1, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Aqib in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Amazing service by carol kindness…

Amazing service by carol kindness respect AMAZING

August 9, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We appreciate you sharing your feedback. We are so glad to hear you received amazing service from Carol with kindness and respect! -AK

Rated 5 out of 5 stars

Great

The young man who served me was extremely helpful, kind and patient.

August 8, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We appreciate you taking the time to leave your feedback. We're so happy to hear you had a positive experience. -AK

Rated 5 out of 5 stars

My go to DIY store

My go to DIY store. They are always fully stocked, well priced, wiith helpful, knowledgeable, friendly staff. In particular Carol, who's keeps the tills ringing and the customers happy.

August 8, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Duncan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Pleasant experience

I came in on wednesday as i needed some paint. I came across ryan who was extremely helpful and patient with me. He is a credit to wickes and a credit to the bradford branch. I found exactly what I needed and will definitely be back again

August 6, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

Hi Kamran Rafaqat, we're happy to hear that you had such a positive experience during your visit to the Bradford branch We appreciate your kind words regarding the assistance you received by Ryan; it's great to know we could help you find what you needed. We look forward to seeing you again. - LC

Rated 1 out of 5 stars

Poor customer service by Joe in wickes bradford

My Wife came in to return some faulty door handles, due to the faulty and loose rattly
Handles we decided to remove the components as we lost faith in the product.
My wife went down to branch to return, the staff came across very abrupt and was being really arrogant. My wife tried to stay calm throughout however the staff was being really unprofessional and blunt. Joe was extremely rude to her and made her feel like never returning to the store.
Now for someone to spend £100s with a retailer to be treated like absolute garbage when trying to return there fault items.
I felt the need to express her feelings as now she does not feel comfortable going to wickes BD7.
She now uses pudsey even though they are 10 miles away
Nobody should be lead to be treated like that.

July 15, 2025
Unprompted review
Wickes - Bradford logo

Reply from Wickes - Bradford

We appreciate you bringing this to our attention. We're sorry your wife had a negative experience returning the door handles and that she was treated rudely. This is not the level of service we expect our customers to have when coming into our stores. We will raise this with the relevant team(s) to look into further internally.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look