We were in the market for a new kitchen and Andrew Watkins, a Wickes kitchen designer was recommended to us. He was absolutely fantastic. Came out sized up our space, designed us a stunning kitchen an... See more
Company replied
Location
Switch locationWylds Road, Unit 25, Castlefields Ind Est, Bridgwater Somerset, TA6 4DH, GB
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From first contact with Georgia Curtis, our design consultant for our new kitchen, we felt at ease with all our requirements and suggestions being taken on board. Georgia was always available througho... See more
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From initial design consultation and all the way through, Andy Watkins was a pleasure to deal with. Both professional and friendly, he took our vision and designed it perfectly. Excellent communicatio... See more
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Chose & booked kitchen mid February, still waiting. Numerous emails about worktop delivery dates, totally ignored my replies about unsuitability of date given. Told the rest of the kitchen was arri... See more
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Company details
About Wickes - Bridgwater
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Wylds Road, Unit 25, Castlefields Ind Est, Bridgwater, Somerset, TA6 4DH, United Kingdom
- +441278446380
4.3
Excellent
45 reviews
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This review is ONLY for Andy at the…
This review is ONLY for Andy at the Bridgwater store, not Wickes customer experience centre. We had numerous problems with our bathroom installation with zero help or communication from our designated "co ordinator" at the customer centre, (there is another review further down with all that went wrong). Not having anywhere else to turn, we contacted our designer from the Bridgwater store, Andy. It wasn't actually his job or responsibility to help us but he did so with no hesitation. Andy is fabulous and sorted everything for us, without him I would have gone insane. He is a real credit to the company and maybe the "customer experience centre" could learn a few lessons from him.
October 3, 2024
Reply from Wickes - Bridgwater
Hey Marcia, thanks for your wonderful review, and I'm delighted that you enjoyed the service in our Bridgewater store, enjoy your new space! - Dylan
Design Consultant, Andrew Watkins
Our Design Consultant is Andrew Watkins and because of the service we received from him for our bathroom we have also purchased a kitchen through him. He has had infinite patience with us and nothing has been too much trouble for him to make sure that we are 100% happy with the choices we have made. He has gently guided us through our purchases and answered our subsequent queries usually the same day, when he can. Because of his service we have had confidence in our purchases and they have been the enjoyable experiences they should be. Thank you Andy, you are brilliant.
September 13, 2024
Unprompted review
Reply from Wickes - Bridgwater
Hi Sandra, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Andrew and how pleased you are with the service they provided throughout your bathroom project. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Garden DIY
Had all the products available and at a good price, helpful staff.
July 30, 2024
Unprompted review
Reply from Wickes - Bridgwater
Hi There, thanks for taking the time to share this feedback. RD
Kitchen installation went well
Our kitchen installation with Wickes went well and Andy, from Bridgwater was attentive. Our installation was finished to a high standard and any queries were assisted with. The communication during the process was a bit lacking and didn't always follow the plan given. There was a lot of bad press before our installation, but I'm pleased to say that our experience was good overall.
April 3, 2024
Unprompted review
Reply from Wickes - Bridgwater
Hey Peter, thanks for your five-star feedback, and I'm glad you enjoyed the service from Andy in our Bridgewater store. It makes us proud to know he was very attentive and helpful and that your happy with the experience, enjoy your new space! - Dylan
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