Very easy to order a new bathroom. Luke Stone was very efficient and knowledgable. Everything we needed was discussed and alternatives suggested. Came away thinking it was a really professional servic... See more
Company replied
Location
Switch locationUnit 2, Aldermoor Way, Longwell Green, Bristol Avon, BS30 7DA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery driver had been unbelievably rude to my pregnant wife. Obstructing our walkway with over 150kg of products and expecting her to move it on her own. Wickes didn’t care about this or that we wo... See more
Company replied
Adam has been brilliant from start to finish in designing our kitchen and bathroom! From the initial appointment, to the final appointment, Adam had our best interest at heart. He has made both design... See more
Company replied
I have previously had a Wickes kitchen & based on that experience have returned, not really wishing to go anywhere else. Rich Bounds helped bring my kitchen vision to life. He was helpful, knowledgeab... See more
Company replied
Company details
About Wickes - Bristol
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Unit 2, Aldermoor Way, Longwell Green, Bristol, Avon, BS30 7DA, United Kingdom
- +441179609716
4.1
Great
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give Rich a better score…
If I could give Rich a better score than 10 I would, great service from Rich, meeting all of my needs (there was a lot). Such patience and nothing was too much of a struggle for him.
February 5, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Callum, We're so glad to hear that you had such a positive experience. It's wonderful to know that you felt heard and understood, and that your needs were met with patience and care. - SF
Love popping into store such a good…
Love popping into store such a good selection of building materials the staff are always friendly and are happy to help
February 3, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Dan, Thank you for taking the time to leave this positive review. We are thrilled to hear that you enjoy our selection of building materials and appreciate the friendly and helpful staff. - SF
Nathan the manager very customer…
Nathan the manager very customer friendly and customer 1st orientated. As he organised the mixer machine for it to start working after 2 different visits as the mixer machine was Dulux pair.
Hannah was superb as on Monday 3rd Feb as she tried her best to do 2 Tubs however only 1 Tub mixed.
So request for 2nd Tub to be done as she’s made she it was done before she finished.
This has now made it easier to paint my house, as it was on hold due to mixer machine availability.
Give Hannah a 5 star
A happy colleague who knows about good customer service.
February 3, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Manny, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hannah in our store and that they provided you with useful advice. -AH
Reply from Wickes - Bristol
Hi Wayne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Friends in and outside of the store
Every member of staff there has given me the friend treatment, making me feel welcome every time. Rich Worlock always seems happy to talk and help
August 15, 2024
Unprompted review
Reply from Wickes - Bristol
Hey Scott, thank you for your five-star review, and I'm delighted that you enjoyed the service from Rich in our Bristol store! - Dylan
Despite us only wanting to re-vamp part…
Despite us only wanting to re-vamp part of a kitchen that we inherited from the previous owners, Rich Bounds still provided a great service with attention to detail to ensure we achieved the result we were looking for.
January 18, 2025
Reply from Wickes - Bristol
Hi Janet, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB
Taylor really listened to me
Taylor really listened to me, considered my requirements and preferences and helped me through the design and ordering process.
February 3, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Mrs R, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Taylor and how pleased you are with the service you received. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
We have recently had a new kitchen…
We have recently had a new kitchen designed and fitted by wickes. The design consultant, Richard Bounds, was brilliant, and came up with a design that made the most of the space and also included some features that made it a more unique kitchen. Our fitter, Ian Ridge, was also brilliant and clearly took a lot of care in his work with a great eye for detail and a precise finish. We are really impressed with the service received and our new kitchen and would highly recommend. Amazingly the whole process was very stress free as it was so well managed. Thank you
January 31, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Caroline, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Richard in our store and that they provided you with useful advice. -AH
Great service
Great service. Easy to book a convenient home visit and Taylor was really helpful and knowledgeable, happy to tweak the designs and answer any questions we had. Many thanks
January 25, 2025
Unprompted review
Reply from Wickes - Bristol
Hey Tara, thank you for your five-star review, and I'm delighted that Taylor was able to help with your design, enjoy your new space! - Dylan
Shane Gibbs design consultant made me…
Shane Gibbs design consultant made me and my wife fill very comfortable with how he dealt with the design of our new kitchen. He advised us on what would work best for us and with his experience it all came together, I am vey pleased with the outcome and now I can’t wait to see the outcome of the well designed plan he made. I would highly recommend Shane to friends and families to advise their project. I would like to thank Shane for making the whole experience possible with little stress. Martin &cheryl
January 31, 2025
Unprompted review
Reply from Wickes - Bristol
Hello Martin, thanks for your wonderful review, and I'm glad that Shane was first class throughout your kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan
Service and helpfulness is amazing.
January 25, 2025
Unprompted review
Reply from Wickes - Bristol
Hello Ryan, thank you for your five-star review, and I'm glad that you enjoyed the service in our Bristol store! - Dylan
Rich Bounds did a fantastic job helping…
Rich Bounds did a fantastic job helping us to pick our bathroom. Lovely, friendly guy who was very knowledgeable about the products and very patient with our dithering! Process all very slick, easy and stress free.
January 27, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Hannah, thanks for taking the time to share this feedback, we are pleased to hear that Rich done a fantastic job with your new bathroom. We appreciate you taking the time to let us know. RD
Great service
Great service by Taylor who was so helpful and very knowledgeable in his role.
January 25, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Mathew, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Rich bounds was great with helping us…
Rich bounds was great with helping us design and talk through our new bathroom!
January 25, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Kristina, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH
Rich bounds at wickes longwell green…
Rich bounds at wickes longwell green has been so so helpful. He always answers emails promptly and is always happy to help when we go instore.
January 25, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Meg, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH
Great experience with Matt at Longwell…
Great experience with Matt at Longwell Green store. Nothing too much trouble despite numerous changes by me.
Would definitely recommend.
January 24, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Matt in our store and that they provided you with useful advice. -AH
recommend Rich Bounds for kitchen…
Would recommend Rich Bounds for kitchen design. From designing to ordering Rich made it easy. Very good with communication and listening to what we wanted.
January 20, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Tracey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH
Just purchased our new kitchen in store…
Just purchased our new kitchen in store from wickes longwell green Bristol .
Site visit carried out today 09.00 today by Rich Bounds quote ready 16.00 hrs today kitchen ordered great service by consultant advised us of all details of units etc
Great service
January 20, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Jan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Always use Wickes for my DIY needs etc…
Always use Wickes for my DIY needs etc but they recently closed my local branch so really pleased with the service at Longwell Green which I’ve switched too, definitely worth the extra travel.
A special thanks to Nathan for sorting out a problem that we had today
January 20, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Ian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
doors.
Went into find some doors.
Needed some help and a store colleague called Jason was really helpful and knew what I needed.
January 18, 2025
Unprompted review
Reply from Wickes - Bristol
Hi Rich, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.