Wickes - Bulwell Reviews 

73
TrustScore 4.5 out of 5

4.6

Hucknall Lane, Springfield Retail Park, Bulwell Nottinghamshire, NG6 8AJ, GB


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Rated 5 out of 5 stars

I went in to make a large order using a gift card as I could not use this online. Lewis was really helpful putting the order through on the computer, sorting the delivery date and then using my gift c... See more

Company replied

Rated 5 out of 5 stars

I’ve recently moved to the area and came to wicked for some paint. I seen the solar display, then spoke to Nadine to get more info information. She answered my questions professionally then took some... See more

Company replied

Rated 1 out of 5 stars

Whilst having my bathroom fitted there was a leak. I contacted Wickes who stated that if I called an emergency plumber to come and look at the issue they would reimburse the expense. I am still waitin... See more

Company replied

Rated 5 out of 5 stars

WOW FACTOR!! by Sean, spent time with me making sure I got the right tools for a small project. Brilliant customer service well done. Miss Helen.

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Bulwell

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Hucknall Lane, Springfield Retail Park, Bulwell, Nottinghamshire, NG6 8AJ, United Kingdom

  • +441159805200

4.6

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.6

All reviews

(73)

13,706 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s great work and I love the way it…

It’s great work and I love the way it turned into the one that I want thank you so much and thank you very much for Lewis m it’s really nice worker he’s really kind to for customer thank you

January 20, 2026
Unprompted review
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Reply from Wickes - Bulwell

Hi Robel, Thanks for taking the time leaving your review. We are happy to hear that Lewis was able to show the level of service we aim to achieve and that your project turned out the way you wanted. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Ben in Bulwell Super Helpful

Went to the Bulwell store to look for paint colours and sample. Couldn't locate everything I was after so asked Ben to help. Super guy, nothing was too much trouble and he helped me get what I was after.

January 17, 2026
Unprompted review
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Reply from Wickes - Bulwell

Hi Louise, Thanks for taking the time leaving your review. We are happy to hear that Ben was able to help you get what you were looking for when looking for some paint and paint samples. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Holly was amazing

Holly was amazing, I was so nervous about being pushed into something but she was nothing like that and really helped me chose my dream kitchen. Such a brilliant price aswell. Really really pleased with the service. Thank you Holly for all your help.

January 17, 2026
Unprompted review
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Reply from Wickes - Bulwell

Hey Sarah, thank you for your amazing feedback, and I'm delighted that Holly was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Happy to help

Went into Wickes in bulwel Nottingham,for a TV cable.
I wasn't sure what to get or things were? So I ask a member of staff,he was very helpful & friendly.
Jake showed me were to go & advised on what TV fitting I need.
Very pleased with my trip to Wickes today 😊
Also I was very pleased with the help I received ,when I called to see if they sold TV cables .so warm, friendly & efficient.

January 9, 2026
Unprompted review
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Reply from Wickes - Bulwell

Hi Dawn “DD” Newton, We're happy to hear that you had a positive experience! It's great to know that Jake was helpful and friendly when you visited us. Thank you for your kind words and for taking the time to share your feedback. -LC

Rated 5 out of 5 stars

Went in for a specific paint which…

Went in for a specific paint which wasn't stocked so used the paint mixing system.
Was helped by Lewis K who was extremely helpful and gave good advice 👍

January 4, 2026
Unprompted review
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Reply from Wickes - Bulwell

Hey Caz, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service from Lewis throughout your visit to our Bulwell store! - Dylan

Rated 5 out of 5 stars

Lovely customer service!

Lovely customer service!

December 27, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Abbie, Thank you for telling us that you had great customer from our staff in the Bulwell store. Your review is much appreciated.-DG

Rated 5 out of 5 stars

5 start service

Fantastic customer service today in store. Staff were very helpful and polite.

December 30, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Laura,

It's great to hear that you received fantastic customer service and that the staff were polite and helpful. Thank you for taking the time to share your experience with us. -Ellysse

Rated 5 out of 5 stars

Went yesterday for some paint and I ask…

Went yesterday for some paint and I ask the staff what they recommend was the best paint for the job I had and it was brilliant nice friendly staff also happy customer here

December 29, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Ian, we're happy to hear that our staff provided brilliant assistance and recommendations for your paint project. Thank you for your positive feedback; we appreciate it! -LG

Rated 5 out of 5 stars

Great Customer Service

Great customer service and was happy to help

December 29, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Kirsten, we appreciate you taking the time to leave us a five-star review! We are happy to hear our customer service was helpful. -LG

Rated 5 out of 5 stars

Friendly, knowledgeable staff

I visited the Bulwell store yesterday, I was very impressed with how the store looked, it was very clean and there were plenty of staff around to help me , the staff i spoke to seemed very helpful and advised me on some paint which i purchased..
I will definitely be visiting this store again

December 29, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi, Dawn. Thank you for taking the time to share your review with us. We are really happy to see that you were impressed with our store and found our staff to be friendly and helpful. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Popped in for some white paint to…

Popped in for some white paint to refresh my daughter’s bedroom. There was so much to offer! Didn’t know which one was best, member of staff very helpful in helping me choose the correct one! Very happy.!

December 27, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi, Samantha. Thank you for taking the time to share your review with us. We are really pleased to see that our staff were able to help you choose the right paint for your daughter's bedroom. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great experience at this store

Great experience at this store. It’s clean and organised, and the staff are polite, knowledgeable about the products and always happy to help and advise. Would definitely recommend this store

December 29, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Joanna.

We appreciate you taking the time to share your feedback. We're happy to hear that you had a great experience in our clean and organized store and found our staff helpful.- PP

Rated 5 out of 5 stars

Really helpful staff and incredibly…

Really helpful staff and incredibly efficient in helping us understand our new kitchen options

December 2, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Stuart.

We appreciate you taking the time to leave us this feedback. We are happy to hear our staff was helpful and efficient during your visit.
- PP

Rated 5 out of 5 stars

Really Helpful Staff and Great Experience

I’ve recently had my ensuite fitted using tiles and units from Wickes, and I couldn’t be happier with the experience. I arrived in store with a list of fittings from the plumber and absolutely no idea what I was looking for or where to find anything. The staff were incredibly helpful, taking the time to help me locate everything I needed and making sure I had the correct items. Every time I visit the store the service is fantastic, friendly, and knowledgeable. I wouldn’t hesitate to recommend Wickes.

December 23, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi, Kellymarie. Thanks for taking the time to share your review with us. We are really pleased to see that our staff were able to help you find the correct items you needed. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Ben was super helpful

Ben was super helpful, I had an issue with a product and he went above and beyond to make sure it was sorted, amazing customer service from himself and his manager Russ!

December 8, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi, Thanks for taking the time to share your feedback. It's great to hear that Ben was able to help you fix the issue with your product and that you were satisfied with the service from both Ben and Russ. -SM

Rated 5 out of 5 stars

Had a problem with getting the correct…

Had a problem with getting the correct end panel for a kitchen - Ann Marie was so helpful her product knowledge was excellent & she found us an alternative enabling us to finish our new kitchen. Many thanks.

December 6, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hey there, thanks for your amazing review, and I'm delighted that Ann Marie in our Bulwell store was able to help you with your kitchen! - Dylan

Rated 5 out of 5 stars

Lighting support

A huge thank you to staff colleague Stephen Ward, for your help, advice and support in store today, to find a discontinued florecent light tube.
Blossom Stephens

November 29, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi, Blossom. Thank you for taking the time to share your review with us. We are really happy to see that, Stephen, was helpful and supportive during your visit. Thank you again for your feedback. - Scott H

Rated 1 out of 5 stars

Been down 3 times to sort a problem…

Been down 3 times to sort a problem with my order and still nether got our bathroom shower pole and was shocked with the manager and there customer service

October 22, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hey Louise, thanks for your valuable feedback, and I'm sincerely sorry to hear about your experience in our Bulwell store. If you can please reply back to the private message I've sent you on trustpilot, we can look into this for you. - Dylan

Rated 5 out of 5 stars

Paint mixing

I was in store with my triplet granddaughters looking for a lemon satinwood ,after picking a colour the lovely Ann mixed the paint ,involving the girls and showing them how the machine worked . She definitely went above and beyond.

October 21, 2025
Unprompted review
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Reply from Wickes - Bulwell

We're happy to hear that you and your granddaughters had such a positive experience in our store. It's great to know that Ann made your visit special and went the extra mile. Thank you for your lovely feedback! -AK

Rated 5 out of 5 stars

Helpful staff.

I needed a paint match for wallpaper I had just purchased, Steve ward offered to scan the piece of paper I had and supply us with a tester pot which turned out to be absolutely perfect. Thanks Steve, very helpful.

October 14, 2025
Unprompted review
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Reply from Wickes - Bulwell

Hi Keith, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

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