This review is specifically for Steve ward at the Bulwell store. I bought something couple of weeks ago and got a wrong delivery. Steve took his time to look at the situation, spoke calmly with smile... See more
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Location
Switch locationHucknall Lane, Springfield Retail Park, Bulwell Nottinghamshire, NG6 8AJ, GB
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See what reviewers are saying
Just been to our local Wickes branch at Bulwell and was very pleased with the service we received from Kara. She dealt with our order for a quantity of stome gravel very efficiently and explained fu... See more
Company replied
This is our third kitchen update from Wickes. We had the original kitchen installed in 2013 with a few additions in same style in 2017 and we are making a few further changes next month - all same ran... See more
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We wanted a certain Dulux colour selected from the colour charts . This branch now has the mixing facility . Chris was very helpful and explained the process very and advised about the differingnpain... See more
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Company details
About Wickes - Bulwell
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Hucknall Lane, Springfield Retail Park, Bulwell, Nottinghamshire, NG6 8AJ, United Kingdom
- +441159805200
4.6
Excellent
66 reviews
No history of asking for reviews
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This review is specifically for Steve…
This review is specifically for Steve ward at the Bulwell store. I bought something couple of weeks ago and got a wrong delivery. Steve took his time to look at the situation, spoke calmly with smile on his face even when this was a complex issue. Steve you are amazing, special kind of a man. The issue was resolved and I am extremely grateful for Steve intervention. Other worker should emulate steve
May 30, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi, Thank you for taking the time to share your review with us. We're delighted to see that, Steve, at our Wickes store in Bulwell, provided excellent customer service, helping top resolve an issue you were experiencing. Thank you again for your kind feedback. - Scott H
Really nice to chat to Raphael about my…
Really nice to chat to Raphael about my bathroom installation very happy with the service so far
April 24, 2026
Unprompted review
Reply from Wickes - Bulwell
We're happy to hear that you had a positive discussion with Raphael regarding your bathroom installation and are pleased with our service thus far. -AK
Great customer service from Sean
Great customer service from Sean. Came in today to get some skirting boards, he was very helpful, showed me different designs and offered to carry them to my car and made sure they fit. Thank you
April 22, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Sal, We're happy to hear that you had such a positive experience! We appreciate your recognition of Sean's dedication to providing helpful assistance and ensuring your needs are met. Thank you! -Summer M
Great customer service from Rafael
Great customer service from Rafael, he was so helpful from the start of ordering my new kitchen.
Had some units to be returned and some damaged units to be replaced, Rafael sorting the damaged units out quickly and also sorted out my refund for my returned items, I also had to order some other units to complete my kitchen to which Rafael sorted this out for me as well.
April 1, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi David,
We're delighted to hear that you received great customer service. We appreciate you mentioning how helpful Rafael was in resolving the issues with your order and returns. Thanks for your feedback. -Ellysse
Fantastic service
Went into Wickes Bulwell to look at Kitchens. We booked a visit with Raphael. Appointment was on a couple of days and design was ready 2 days later. Raphael was very helpful, advised us on all designs with different changes. I would highly recommend 👌
April 11, 2026
Unprompted review
Reply from Wickes - Bulwell
Hey Laura, thanks for your wonderful feedback, and I'm delighted that Raphael was first class throughout your kitchen design experience during your visit to our Bulwell store, enjoy your new space! - Dylan
Bulwell Branch
I visited Wicks store in Bulwell Nottingham and I found the staff to be very pleasant, polite and extremely helpful, especially Lisa & Sean.
Wicks….these two are a credit to your company.
April 8, 2026
Unprompted review
Reply from Wickes - Bulwell
We appreciate you taking the time to share your experience. We're happy to hear that Lisa and Sean were so helpful during your visit to our store. -AK
Chris and anmarie was very helpul and…
Chris and anmarie was very helpul and efficient
April 6, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Mark, Thanks for taking the time leaving your review. We're happy to hear that our staff was very helpful and efficient on your visit to your local Wickes. Thanks again for the kind feedback. -JL
Efficient service
Just been to our local Wickes branch at Bulwell and was very pleased with the service we received from Kara. She dealt with our order for a quantity of stome gravel very efficiently and explained fully all matters relating to the delivery. Thank you Kara.
April 3, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Bumpa, Thanks for taking the time leaving your review. We're happy to hear that you were pleased with the efficient service you received and that all delivery matters were fully explained. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Excellent service
Ordered fence paint from Wickes and it was delivered the next morning.
Excellent service.
Thank you very much.
Dorothy and Micheal Welsh.
March 5, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Dorothy and Micheal, Thank you for taking the time to share your experience with us. It is wonderful to hear that you were pleased with your delivery of fence paint. -SM
Designer refused to take any…
Designer refused to take any measurements or do any plans until a wall was knocked down, even though it was straight forward to measure and plan while the wall was in tact. Wasted visit
March 18, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Daniel,
We regret that our process didn't meet your expectations and that the visit felt unproductive. I've sent you a request for more information, so we can look into this. -Ellysse
Reply from Wickes - Bulwell
Hi There,
We're delighted to hear that Steve was very helpful, friendly and gave great advice! Thank you for sharing your experience with us. -Ellysse
Big thankyou to Jake at bulwell
Big thankyou to Jake at bulwell, who helped me get a shed out to the card and helped me load the car after I massively underestimated the size of it! Lovely chap! Thanks again Jake :)
February 17, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi, We're happy to hear that someone was able to provide such excellent support with your shed purchase and loading. We appreciate you taking the time to leave this great feedback! -SM
Great service
I use wicks alot and the staff are always friendly and helpful.Lewis is one of the workers he's very polite and always helped when I've needed paint mixing.
February 9, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Danny.
We appreciate you taking the time to share your positive experience with us. It's great to hear that our staff are friendly and helpful, especially when you need paint mixing!- PP
I went into store to have a look around…
I went into store to have a look around the kitchen displays. I spoke to Russel who helped answer all my questions and allowed me to go home to think about booking in for an appointment. I felt no pressure from any of the store team. Tim hoping to be back to purchase a new kitchen when I have the budget to do so. Always impressed by the service I receive at this branch.
January 17, 2026
Unprompted review
Reply from Wickes - Bulwell
We appreciate you taking the time to leave your feedback. We're happy to hear that you felt supported by Russel and that they were able to answer your questions without pressure. We look forward to assisting you with your kitchen purchase in the future. -AK
It’s great work and I love the way it…
It’s great work and I love the way it turned into the one that I want thank you so much and thank you very much for Lewis m it’s really nice worker he’s really kind to for customer thank you
January 20, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Robel, Thanks for taking the time leaving your review. We are happy to hear that Lewis was able to show the level of service we aim to achieve and that your project turned out the way you wanted. Thanks again for the kind feedback. -JL
Ben in Bulwell Super Helpful
Went to the Bulwell store to look for paint colours and sample. Couldn't locate everything I was after so asked Ben to help. Super guy, nothing was too much trouble and he helped me get what I was after.
January 17, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Louise, Thanks for taking the time leaving your review. We are happy to hear that Ben was able to help you get what you were looking for when looking for some paint and paint samples. Thanks again for the kind feedback. -JL
Holly was amazing
Holly was amazing, I was so nervous about being pushed into something but she was nothing like that and really helped me chose my dream kitchen. Such a brilliant price aswell. Really really pleased with the service. Thank you Holly for all your help.
January 17, 2026
Unprompted review
Reply from Wickes - Bulwell
Hey Sarah, thank you for your amazing feedback, and I'm delighted that Holly was first class throughout your kitchen design experience, enjoy your new space! - Dylan
Happy to help
Went into Wickes in bulwel Nottingham,for a TV cable.
I wasn't sure what to get or things were? So I ask a member of staff,he was very helpful & friendly.
Jake showed me were to go & advised on what TV fitting I need.
Very pleased with my trip to Wickes today 😊
Also I was very pleased with the help I received ,when I called to see if they sold TV cables .so warm, friendly & efficient.
January 9, 2026
Unprompted review
Reply from Wickes - Bulwell
Hi Dawn “DD” Newton, We're happy to hear that you had a positive experience! It's great to know that Jake was helpful and friendly when you visited us. Thank you for your kind words and for taking the time to share your feedback. -LC
Went in for a specific paint which…
Went in for a specific paint which wasn't stocked so used the paint mixing system.
Was helped by Lewis K who was extremely helpful and gave good advice 👍
January 4, 2026
Unprompted review
Reply from Wickes - Bulwell
Hey Caz, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service from Lewis throughout your visit to our Bulwell store! - Dylan
Reply from Wickes - Bulwell
Hi Abbie, Thank you for telling us that you had great customer from our staff in the Bulwell store. Your review is much appreciated.-DG
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