After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more
Company replied
Location
Switch location300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy.... See more
Company replied
I had a very productive shopping trip at Wickes in Canning Town today. The staff ( Akib) was incredibly helpful, friendly, and went above and beyond to provide superb customer service from start to... See more
Company replied
It’s the closest branch to my house, most of the times you check online , says item in stock and when you actually get there it’s hard to find anything on shelf. Team members often don’t want to che... See more
Company replied
Company details
About Wickes - Canning Town
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
- +442075110291
4.8
Excellent
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After placing an online order
After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently very helpful on previous occasions, not just got the alternative when I got there, but checked with me to make sure it was suitable. For the other items I wanted to pick up outside the online order, he correctly pointed me to the right ailse numbers, and anything I could not find, he checked their stock levels. His level of customer service is excellent, being calm, quick and efficient.
Thank you
July 31, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Andrew. Thank you for taking the time to share your review with us. We're delighted to see that Ahmed provided excellent customer service, keeping you informed about your order, helping you find suitable alternatives, and assisting with additional items in store. Thank you again for your kind feedback. - Scott H
Ahmed was so friendly and helpful
Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy. Thank you very much Ahmed, your smiley nice attitude whenever I’ve come in makes me enjoy DIY.
August 6, 2026
Unprompted review
Reply from Wickes - Canning Town
We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Ahmed was so helpful and friendly, making your visit enjoyable. We truly appreciate your kind feedback. - Sean
Reply from Wickes - Canning Town
Hi Mahi,
Thank you for your kind feedback. We're delighted to hear that you received a great service from Ahmed. -Ellysse
Reply from Wickes - Canning Town
Hi Deborah, We are so pleased to hear that you received such great service from Oliur. Thank you for taking the time to share your positive feedback with us. - Sean
Akin help me on the shop floor
Akin help me on the shop floor. It was a good experience with him. Good job Akib.
August 1, 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for taking the time to share your positive review with us, Marius. We're so pleased to hear that our Akin provided such a good experience for you on the shop floor. We appreciate your kind words! - AB
Thank you Zain & Ollie for your help.
Thank you Zain & Ollie for your help.
July 28, 2026
Unprompted review
Reply from Wickes - Canning Town
Thanks for taking the time to leave your 5-star review. We appreciate you sharing that Zain and Ollie were helpful, and we are glad you enjoyed your visit with us, Waseem. - AB
Masukur was amazing
Masukur was amazing. His customer service was amazing. He was so helpful. I really appreciate his hard work.
July 25, 2026
Unprompted review
Reply from Wickes - Canning Town
We're so pleased to hear about your positive experience and that Masukur provided such amazing customer service. We truly appreciate you recognizing their hard work! -AK
10/10 help
10/10 help. Had no idea where to start and oliur helped with everything i needed
July 22, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Natalie. Thank you for taking the time to share your review with us. We're really pleased to see that Oliur was really helpful during your visit. Thank you again for your valuable feedback. - Scott H
Was at canning town wicks and lovley…
Was at canning town wicks and lovley man ben helped me and done my order very happy and good chat, well done ben and thanks alot for help
July 22, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Wendy. Thank you for taking the time to share your review with us. We're really happy to see that Ben was helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Super helpful
July 22, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Jasmin. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H
Reply from Wickes - Canning Town
We are so glad you had a positive experience in our store. We appreciate you taking the time to leave us this wonderful feedback. - AB
great service from oliuer
July 21, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Rebecca, we are so glad to hear that you received such great service. We truly appreciate your kind words and feedback. -LG
Reply from Wickes - Canning Town
We're so glad to hear about your positive interaction with Ahmed and that he was able to assist you efficiently. -AK
Reply from Wickes - Canning Town
Hello Devonte, thanks for your wonderful feedback, and I'm glad you enjoyed your time at our Canning Town store. - Dylan
Reply from Wickes - Canning Town
Thanks for taking the time to leave your 5-star review. We are glad Danny provided good service during your visit. - AB
I had a very productive shopping trip
I had a very productive shopping trip at Wickes in Canning Town today. The staff ( Akib) was incredibly helpful, friendly, and went above and beyond to provide superb customer service from start to finish. He were also very knowledgeable about the products, taking the time to answer my questions and make sure I found exactly what I needed.
It’s refreshing to receive such excellent service, and the whole experience made my visit easy and enjoyable. I would highly recommend Wickes Canning Town to anyone looking for great products backed by outstanding customer service. A truly glowing experience! A special thanks to Akib.
July 4, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, S Hussain. Thank you for taking the time to share your review with us. We're delighted to hear that Akib provided such helpful, friendly, and knowledgeable service throughout your visit. Thank you for recommending Wickes Canning Town, and we hope to welcome you back again soon! - Scott H
Ahmed is super great on customer…
Ahmed is super great on customer service, helpful person with the customers.
July 3, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Sanda. Thank you for taking the time to share your review with us. We're delighted to see that Ahmed provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Asking for help was easy and the help…
Asking for help was easy and the help was useful and friendly. Excellent service from Ahmed
June 30, 2026
Unprompted review
Reply from Wickes - Canning Town
We're so glad to hear that asking for help was easy and that the assistance provided was both useful and friendly. We appreciate you sharing your positive experience! -AK
Ive been served by Akib today
Ive been served by Akib today, he was really helpful and professional
June 30, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Bartosz,
We're delighted to hear that Akib was helpful and professional during your visit. We appreciate your kind feedback. -Ellysse
Was served by a young man called Ahmed…
Was served by a young man called Ahmed very polite and professional. An asset to the organisation.
June 30, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Deen, we are so pleased to hear about the polite and professional service received. We appreciate your kind words and are glad to know you had such a positive experience. -LR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.