After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more
Company replied
Location
Switch location300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy.... See more
Company replied
I had a very productive shopping trip at Wickes in Canning Town today. The staff ( Akib) was incredibly helpful, friendly, and went above and beyond to provide superb customer service from start to... See more
Company replied
It’s the closest branch to my house, most of the times you check online , says item in stock and when you actually get there it’s hard to find anything on shelf. Team members often don’t want to che... See more
Company replied
Company details
About Wickes - Canning Town
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
- +442075110291
4.8
Excellent
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from Oliver…
Excellent customer service from Oliver and Ben, tha m you 👏 😊
June 5, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Denise, We are so glad Oliver and Ben provided excellent service. We appreciate your kind words. - Sean
Absolutely fab advice from Oliyr Khan
Absolutely fab advice from Oliyr Khan
He showed me around and helped me pick out exactly what I needed
Thanks mate
June 4, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Mel. Thank you for taking the time to share your review with us. We are really happy to see that, Oliyr, provided excellent customer service, helping you find exactly what you needed. Thank you again for your valuable feedback. - Scott H
Reply from Wickes - Canning Town
Hi David, We are so glad you had a great experience. We appreciate your kind words and look forward to your next visit! - Sean
Oliur & Akib were extremely helpful
Oliur & Akib were extremely helpful. Excellent customer service. Very happy customer.
June 2, 2026
Unprompted review
Reply from Wickes - Canning Town
Hey there, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Oliur and Akib in our Canning Town store! - Dylan
Very helpfull and efficient
Very helpfull and efficient, I will definitely be coming back and recommending wikes and Fabian
June 1, 2026
Unprompted review
Reply from Wickes - Canning Town
We're so happy you had a great experience with Fabian! We appreciate your kind words and recommendation. -AK
Akash was very professional and…
Akash was very professional and knowledgeable during our visit
May 31, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Anar. Thank you for taking the time to share your review with us. We're happy to see you're pleased with the customer service provided in store. Thank you again for your kind feedback. - Scott H
Alex Very very helpful in finding what I…
Very very helpful in finding what I needed
May 31, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Lucy. Thank you for taking the time to share your review with us. We're really pleased to see that, Alex, was able t help you find the items you were looking for. Thank you again for your kind feedback. - Scott H
Good service and I will come back to…
Good service and I will come back to this store our khan very good
May 30, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Karen. Thank you for taking the time to share your review with us. We're really pleased to see that your happy with the customer service you received during your visit. Thank you again for your kind feedback. - Scott H
Alex the manger was really helpful
Alex the manger was really helpful. Signed me up for a business account and told me about offers.
May 30, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Thank you for taking the time to share your review with us. We're really pleased to see that, Alex, was able to help you sign out to your trade account in store. Thank you again for your kind feedback. - Scott H
Akib provided very excellent advice…
Akib provided very excellent advice service and information very helpful and fast , Oliur was very helpful and knowledgeable
May 29, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, H Malik. Thank you for taking the time to share your review with us. We're really pleased to see that your happy with the customer service you receive during your visit. Thank you again for your valuable feedback. - Scott H
The sales assistant Oliur Khan was…
The sales assistant Oliur Khan was extremely helpful and he was happy to assist me in finding the products that I needed. I would recommend this store.
May 26, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, we're so glad Oliur was extremely helpful in finding the products you needed. Thank you for your recommendation! -LR
Reply from Wickes - Canning Town
Thanks for taking the time to leave your review. We are glad to hear you received great service. - AB
I had a really great experience at…
I had a really great experience at Wickes thanks to one of the staff members who went above and beyond to help me. They were friendly, patient, and very knowledgeable, taking the time to answer all my questions and make sure I found exactly what I needed. It’s rare to come across customer service this helpful and genuine these days, and it made a big difference to my visit. A real credit to the Wickes team — thank you Oliur Khan. ✨✨
May 24, 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for sharing your wonderful experience with us. We are so pleased to hear that Oliur provided such helpful, patient, and knowledgeable service, making your visit a great one. We appreciate your kind feedback. - AB
Reply from Wickes - Canning Town
We are so glad you had a positive experience in our store. We appreciate your kind words. - AB
I accidentally left items outside the…
I accidentally left items outside the store whilst loading the car
Went back the next day and staff member olly khan had brought them back inside amdnoxwas able to get them back
He was so polite and helpful can’t thank him enough made my day
May 24, 2026
Unprompted review
Reply from Wickes - Canning Town
We are so pleased to hear that Olly could assist you and turn a potentially stressful situation into a positive one. We appreciate your kind words. - AB
Reply from Wickes - Canning Town
We are so glad you had a positive experience with our customer service. We appreciate your kind words. - AB
Alex was very helpful
Alex was very helpful, I got everything I needed today
May 23, 2026
Unprompted review
Reply from Wickes - Canning Town
We are delighted you found everything you needed, with the help of Alex. - AB
I have just recently started buying…
I have just recently started buying items from Wick store in Canningtown .. As i struggling to get support from staff in B&Q store..Stock in Wicks always available. Staff are very friendly and helful. Manager oliv gave advice on products i was unsure about, as i needed to do some decorating whilst my husband was away. Great bunch team in the store
May 15, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Angela, We're so happy to hear about your positive experience at our Canning Town store! We appreciate you sharing your feedback and are delighted our Manager could assist you. - Sean
Was served by Oliur today
Was served by Oliur today, he was very informative and helpful, took time out to explain the products to me, so was quite happy with service
May 20, 2026
Unprompted review
Reply from Wickes - Canning Town
Hello Nordica, thank you for your wonderful feedback, and I'm glad that Oliur was super helpful during your visit to our Canning Town store! - Dylan
Ollie handles my returns very well and…
Ollie handles my returns very well and was very accommodating.
Excellent customer service.
May 2, 2026
Unprompted review
Reply from Wickes - Canning Town
We appreciate you taking the time to leave us this feedback. We're happy to hear you received excellent customer service from Ollie. -AK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.