After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more
Company replied
Location
Switch location300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
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See what reviewers are saying
Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy.... See more
Company replied
I’m very disappointed with my recent order from Wick. I paid for home delivery expecting the items to be brought to my doorstep, but instead the driver expected me—a single mum—to collect heavy tiles... See more
Company replied
It’s the closest branch to my house, most of the times you check online , says item in stock and when you actually get there it’s hard to find anything on shelf. Team members often don’t want to che... See more
Company replied
Company details
About Wickes - Canning Town
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
- +442075110291
4.8
Excellent
157 reviews
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Customer experience
I had a great experience at the Canning Town branch thanks to Oliur. He assisted me in my shop and was extremely patient throughout the process. He took the time to explain everything clearly, offered helpful advice on what I should do, and made some excellent recommendations that really made a difference.
Oliur was professional, knowledgeable, and easy to communicate with, which made the whole experience smooth and stress-free. I would highly recommend the Canning Town branch based on the high level of service I received.
May 1, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Madnder's World,
We appreciate you sharing your experience at the Canning Town branch. It's wonderful to hear that the assistance and recommendations you received from Oliur were helpful and made a difference. Thank you for your positive feedback and recommendation. -Ellysse
Masukur was really helpful.
Kashmir was really helpful.
Helped me a lot to find out them items and delivery.
May 1, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Vida,
We're delighted to hear that Kashmir was helpful in finding items and with delivery. Thank you for your positive feedback! -Ellysse
Ahmed & his colleague were very…
Ahmed & his colleague were very helpful. Was a pleasant shopping experience at wickes in canning Town.
April 29, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Tulisha, We're happy to hear that you found Ahmed helpful, and that you had a pleasant shopping experience. We appreciate your positive feedback. -Sean
Reply from Wickes - Canning Town
We appreciate your positive feedback regarding the excellent support you received from Alex. Thank you for taking the time to share. -AK
Prices of products are reasonable and…
Prices of products are reasonable and good quality.
Staff are friendly, I was served by Jordan a very helpful professional, because of the staff, I would repeatedly go back.
April 27, 2026
Unprompted review
Reply from Wickes - Canning Town
We appreciate you taking the time to leave us a review. We're happy to hear that you found our products reasonably priced and of good quality. It's great to know our staff including Jordan were helpful. -AK
I can honestly say that the survey I…
I can honestly say that the survey I received today was absolutely amazing from Nigel . He went above and beyond to help me . Highly recommend this branch
April 28, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Sarah, We're happy to hear that the survey experience was amazing. We appreciate your high recommendation of our branch because of the help provided from Nigel. Thank you! - Sean
Great in store support!
Popped into store today, never been before and Akib was so helpful in directing us to each of the items we were looking for. He made the experience pleasant and quick! Will visit again.
April 27, 2026
Unprompted review
Reply from Wickes - Canning Town
We appreciate you taking the time to leave us this five-star review! We're delighted to hear that Akib was so helpful and made your visit to our store pleasant and quick. -AK
Ben was really helpful and polite top…
Ben was really helpful and polite top customer care!
April 27, 2026
Unprompted review
Reply from Wickes - Canning Town
We appreciate you letting us know about your positive experience with Ben and that he was helpful and polite. -AK
Great services they helped me to locate…
Great services they helped me to locate items very fast. Highly recommend
April 26, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Nancy. Thank you for taking the time to share your review with us. We are really pleased to see you're happy with the service provided. Thank you again for your kind feedback. - Scott H
Really friendly and helpful staff, A1 customer service
I needed Ad blue which was showing as available online, and a helpful colleague (Olly) helped me find it pretty quickly. Also got served by Alex who gave me some help with getting a trade pro card too. Pretty good and quick service.
April 26, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Tashanna. Thank you for taking the time to share your review with us. We are really pleased to see that, Olly, was able to help you find the product you were looking for and that, Alex, helped you get a trade pro card during checkout. Thank you again for your kind feedback. - Scott H
Good customer service from oliur
April 25, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Thank you for taking the time to share your review with us. We're really pleased to see that your happy with the customer service you received. Thank you again for your kind feedback. - Scott H
I had a really good experience at…
I had a really good experience at Wickes (Canning Town). The customer service assistant Akib at the till and the manager Oliur were really helpful. The store was nice and tidy and they were ready to help and their behaviour was engaging and supportive. I will highly recommend this branch.
March 26, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Suathy, We appreciate you sharing your positive experience at our Canning Town branch. We're happy to hear that you found Akib, Oliur and the team helpful and supportive. We're glad you enjoyed your visit. -Summer M
Amazing and helpful staff.
We had ordered the incorrect size garden slabs so had to cancel our order. Dan and Olly were absolutely amazing with their customer service! Our order was cancelled and a reorder was made without any hassle. Dan suggested signing up for an account which we did and got a discount! Dan's the man! So calm, polite znd professional. We will be returning.
April 15, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Leila. Thank you for taking the time to share your review with us. We are really pleased to see that both Dan and Olly were polite and professional, and were able to help resolve the issue you had with your order. Thank you again for your valuable feedback. - Scott H
Akib served us today
Akib served us today, fantastic customer service. Would recommend coming here again.
April 12, 2026
Unprompted review
Reply from Wickes - Canning Town
We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you had such a positive experience with Akib today. -AK
Reply from Wickes - Canning Town
Hi Rebecca Haggis, We appreciate your kind words and are so glad that we could provide you with a positive and supportive experience.
Reply from Wickes - Canning Town
Hi Sade, Thank you for taking the time to share your feedback with us. It is great to hear that Olley was able to provide quality customer service. -Summer M
Great customer service
Oliver was great with his customer service, he went above and beyond to help me out. Excellent customer service and always a pleasure visiting my local wicks
April 6, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Nasima,
We appreciate you taking the time to leave us a wonderful review! We're thrilled to hear that you received excellent customer service from Oliver during your visit. -Ellysse
Online heavy object Returns
I had a poor experience with returning an online order that was a cancelled return delivery. Therefore was able to return in person because the chap there was very helpful. Perhaps Wicked needs to change their general return policies and ease of returns. .
April 3, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi BoogsB,
We appreciate you sharing your experience. We're glad the team member was helpful with your return. We'll review our return policies to see how we can improve the process. Thanks for the feedback! -Ellysse
Reply from Wickes - Canning Town
We appreciate you taking the time to share your experience with us; we are happy to hear that Akib was very helpful to you. -AK
Staff were very helpful
Staff were very helpful - Akib and Olly - helped with a lot of information.
April 2, 2026
Unprompted review
Reply from Wickes - Canning Town
Hi L Clarey,
We're happy to hear Akib and Olly were helpful and provided you with great information. We appreciate your positive feedback! -Ellysse
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