Wickes - Cannock Reviews 

74
TrustScore 4.5 out of 5

4.5

Hollies Park Road, Cannock West Midlands, WS11 1DB, GB


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Rated 5 out of 5 stars

Attended today to purchase some flooring. I wasn't sure on exactly how many boxes I would need. I spoke with a member of staff who identified herself as Faz. Faz took me to her desk in the kitchen d... See more

Company replied

Rated 5 out of 5 stars

I booked a kitchen fitting appointment and met with Faz Yesmin, she was brilliant listened to my thoughts walked around displays and discussed several options for me. She designed a perfect kitchen an... See more

Company replied

Rated 5 out of 5 stars

Pete was amazing today at the Cannock store, we were confused on what we needed and the quantity Pete calculated it all, gave us great advice then even offered a delivery service! Amazing man thanks P... See more

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Rated 1 out of 5 stars

Went into Cannock Store to look at design and purchasing a kitchen. Came out and had a fixed penalty of£100 (60) if paid within 14 days. Not happy I received ticket but pleased I hadn't placed order a... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Cannock

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Hollies Park Road, Cannock, West Midlands, WS11 1DB, United Kingdom

  • +441543570237

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.5

All reviews

(74)

14,520 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great service from Pete at wicks cannock

Wha a great service from Pete at cannock wickes definitely be going back

February 28, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi Nick.

We're happy to hear that you had a great experience. We appreciate you taking the time to share your positive feedback.- PP

Rated 5 out of 5 stars

Scott, a great kitchen designer

We had a Wickes kitchen designer, Scott, visit our home yesterday and I honestly couldn’t fault the experience. He was a really pleasant guy – knowledgeable, polite and refreshingly not pushy at all.

Scott took the time to listen to what we wanted, asked the right questions about how we actually use the space, and came up with some great ideas that really worked for us. It felt very collaborative rather than sales-driven, which we really appreciated.

A thoroughly positive experience from start to finish. Thank you, Scott.

February 20, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi, Parsons. Thank you for taking the time to share your review with us. We are really pleased to see that Scott was knowledgeable, friendly and polite during the design process. We are also happy to see that Scott listened to what you wanted and came up with some great ideas, providing an excellent customer service experience from start to finish. Thank you again for your kind feedback. - Scott H

Rated 1 out of 5 stars

Went into Cannock Store to look at…

Went into Cannock Store to look at design and purchasing a kitchen. Came out and had a fixed penalty of£100 (60) if paid within 14 days. Not happy I received ticket but pleased I hadn't placed order as will be taking my custom elsewhere.

February 6, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi A Rayson, I'm sorry to learn of this. I have sent a request for more information so that I can look into this further for you. -SM

Rated 5 out of 5 stars

Wickes Cannock is a great place with…

Wickes Cannock is a great place with always friendly staff and a decent returns policy. I dont bother with other DIY stores now, just go Wickes.

February 9, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi Darren,

We appreciate you taking the time to leave us this fantastic feedback. We're happy to hear that you enjoy visiting our store and find our staff helpful. -Ellysse

Rated 5 out of 5 stars

great kitchen experience at Wickes

All the design staff from Wickes were so welcoming and helpful, they made choosing the right kitchen to suit our needs a real easy and enjoyable experience. Our kitchen designer Faz, was lovely, so friendly and knowledgeable, and easy to work with, she created a great new kitchen design and guided us through the whole process from start to finish.

February 8, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi David, Thank you for taking the time to leave your feedback. It is great to hear that you had a wonderful design experience with Faz! -SM

Rated 5 out of 5 stars

Kitchen design

We have recently had our kitchen designed by Donna at Wickes in Cannock...Donna was extremely helpful and very knowledgeable...she listened to our requests and worked with what we wanted....She made our experience of choosing our kitchen very pleasant...Thank you for all your help.

February 5, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi Bev, Thanks for taking the time leaving your review. We are happy to hear that Donna was able to help you with your kitchen design and listened to what you wanted making the experience very pleasant. Thanks again for the kind feedback. -JL

Rated 3 out of 5 stars

I felt like the designer was not very…

I felt like the designer was not very welcoming , was rushing as she only have one hour . I felt like she is not interested to do business with me . But wicks have some really good kitchen .

January 27, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi Geo,

We appreciate your feedback and regret that you felt rushed and unwelcome. We will address this with our team to ensure a better experience in the future. -Ellysse

Rated 5 out of 5 stars

The experience with wickes was great thanks to Faz at Cannock store

The experience with wickes was great our personal designer (Faz)was so experienced and knew just what we wanted and needed and also was able to help us buy extras that we hadn't even considered Faz was very attentive to our wishes there was a relaxed atmosphere that put my wife and myself at complete ease and the "Coffee was great aswell" we ended up with a great price and a better kitchen than we had ever imagined

January 18, 2026
Unprompted review
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Reply from Wickes - Cannock

Hi, Mr Holmes. Thank you for taking the time to share your review with us. We are delighted to see that Faz provided a great design experience, suggesting things you hadn't considered whilst creating a calm and relaxing atmosphere. Furthermore, we are really pleased to see that the final design was better than you could ever have imagined. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

The quality & ranges of kitchens were…

The quality & ranges of kitchens were excellent & the prices were reasonable.
But what made our experience of buying a kitchen was the expert guidance given by Scott from the design team.
I would recommend anyone buying a kitchen to go to WICKS Cannock.

December 16, 2025
Unprompted review
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Reply from Wickes - Cannock

Hey Dean, thanks for your amazing review and I'm delighted that Scott in our Cannock store was first class throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Thank you Wickes for quality goods and…

Thank you Wickes for quality goods and service. Special thanks to Donna Harris from Wickes and Andrew Tolley of FixKings (fix@fixkings co.uk)who did an amazing job on our complete bathroom restructure and refurb

November 8, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi, Mr Emery. Thank you for taking the time to share your review with us. We are really pleased to see that you are happy with the service you received at Wickes. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Been in to Wickes this evening needing…

Been in to Wickes this evening needing advice about decorating my daughters flat, what was best to use. Pete went above and beyond to help. Really lovely man who was helpful and kind.

November 18, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi. Helen. Thank you for taking the time to share your review with us. We're happy to see that, Pete, offered great advice and was helping during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

wanted a selection of many items…

We wanted a selection of many items needed for utility refurbishment so Wickes at Cannock was our choice,Donna was super helpful and knowledgeable sorted delivery and all a good price comparably,unfortunately I didn't realise the carpark is A.N.P.R.managed we over stayed by a few minutes,a month later we received a parking notice charge.
I went to the store and Rich the manager was only too happy to sort it out he contacted G24 the company and later in the day true to his word emailed to notify it had been cancelled,super efficient and the problem resolved.

November 17, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi Adam, we appreciate you sharing your experience at the Cannock store. We're happy to hear that the team was helpful with your utility refurbishment and that the parking issue was resolved efficiently. Thank you for your positive feedback. -LG

Rated 5 out of 5 stars

Great Help

Needed a little help going through a kitchen plan and ordering. We've used Wickes Cannock twice, both times Donna was brilliant worked through everything made sure we were not missing anything and was very knowledgeable. Great help. Highly recommend.

November 13, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi Chris, we're happy to hear that you had a brilliant experience with our kitchen planning and ordering assistance. We appreciate your kind words and are glad our team could provide knowledgeable support. Thank you for recommending us! -LG

Rated 5 out of 5 stars

Fabulous customer care from Scott…

Fabulous customer care from Scott Derby. Excellent service. Explained things in depth; showed examples of products- compared and contrasted. When buying a kitchen this is just what is needed.

November 8, 2025
Unprompted review
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Reply from Wickes - Cannock

Hey Andy, thanks for your five-star review, and I'm delighted that Scott was first class throughout your kitchen experience in our Cannock store, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great Customer Service and Quality product

I have recently had a new kitchen via Wickes Cannock the whole experience was excellent.Scott Darby who dealt with the sale was really helpful and efficient.
The kitchen is great quality for a brilliant price.

November 6, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi, Thank you for taking the time to share your review with us. We are really pleased to see that you've had a great experience shopping at our Wickes store in Cannock. We are also happy to see that, Scott, was helpful and efficient. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wickes kitchen

Went to wickes and the member of staff faz was brilliant we went originally in may she came out to see us worked everything out and we had to put it back until now November we went today 5th November and she even remembered our names not many people would .sorted everything out again absolutely
brilliant thank you for all your help today faz mr and mrs hyden

November 5, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi Gary, we're happy to hear that you had such a positive experience. It's great to know the team member provided excellent service and remembered you. Thank you for your kind words and for sharing your experience. -LG

Rated 1 out of 5 stars

Wickes Kitchen nightmare

We ordered our kitchen with Wickes Cannock on the 7th of June. We were told it would be 2 weeks install once the bace units where installed templating for the work tops could be done and 10 working days for quarts. Work started on the 15th of September. Expecting a kitchen in around 3 weeks. After multiple missing parts and countless deliveries we are now over 6 weeks into our install and still do not have a complete kitchen or worktops. How can you say you have a new kitchen when 50% of it is over a month old and still don’t have the other half fitted. Over £20,000 on my dream kitchen and I couldn’t be more disappointed It was something I was so looking forward to and it’s tuned into my worst nightmare. And as someone else has said in the comments communication has been shocking and you only important while you’re there. Emails take days to respond and no one can give you an answer there and then. I still don’t have an end date and if returning it for a refund was an option I would, I would definitely will not be recommending wicks to everyone and will definitely not consider them for future projects in the future.

October 28, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi, Andrew. Thank you for taking the time to share your review with us. We're really sorry to see the list of issues that have occurred with your kitchen order. This is not the type of service we expect to see. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Kitchen Design

Amazing project by Niamh Dineen. She made the whole process fuss free from the initial design consultation to the three D render which showed the final result. Was also extremely helpful in any minor bumps along the way. She made the entire process as easy as possible.

October 28, 2025
Unprompted review
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Reply from Wickes - Cannock

Hi Gareth, we're happy to hear that the project was amazing and fuss-free, from the initial consultation to the final result. We appreciate your positive feedback and are glad the process was easy for you. -LG

Rated 5 out of 5 stars

Scott has been brilliant from start to…

Scott has been brilliant from start to finish coming out to the property to measure and design the kitchen to then showing us the finish design and showing us all the units and accessories.

October 11, 2025
Unprompted review
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Reply from Wickes - Cannock

We appreciate you sharing your feedback and are so glad to hear that you had a positive experience with Scott. It's great to know the design process was brilliant from start to finish.
- PP

Rated 5 out of 5 stars

Scott was a great designer

Scott was a great designer, made the process very simple and easy

September 19, 2025
Unprompted review
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Reply from Wickes - Cannock

Thank you for sharing your positive experience with us! We're glad the design process was simple and easy for you.
- PP

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