I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... See more
Company replied
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I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... See more
Company replied
I had a really disappointing experience at this branch of Wickes. I went in with an issue that needed sorting, and the staff member I spoke to, Margarita, was rude, dismissive, and completely unhe... See more
Company replied
My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton,... See more
Company replied
Great customer service from kay at the Catford bridge store yesterday. I Have lots of home improvements which are tedious and mentally challenging. The staff member helped alot by giving fast and suf... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
7 Catford Hill, Catford, London, SE6 4NU, United Kingdom
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Always happy with Wickes delivery. They call before hand and they're always friendly. Thank you.

Reply from Wickes - Catford
2 helpful gentlemen, 1 young, 1 older. I am elderly and petite. They helped me inside with the cumbersome water butt and assured me the dents would disappear once full. They were polite and friendly.

Reply from Wickes - Catford
Drivers were careful, respectful and prompt. Message received before their arrival.22

Reply from Wickes - Catford
Always have a great experience with the Wickes delivery service , reliable, pleasant and very reasonable

Reply from Wickes - Catford
Delivery arrived in full and on time, and cost a lot less to have delivered than the equivalent from major competitors.

Reply from Wickes - Catford
Left it where I had asked it, give me a call before arrival & sent photos.

Reply from Wickes - Catford
I was asked to review the delivery but this was delivered to the wrong address which meant I had to walk up and down the roads looking for the house it was delivered to. I then had to transport these items back myself and did not hear anything back from the wickes branch in regards to any compensation.

Reply from Wickes - Catford
The delivery experience is great because it is really fast to get something. The next day delivery service surprised me also it comes early which is good to get works started.

Reply from Wickes - Catford
On time, called and texted to let me know I'd be first and dropped the goods as close as they could.

Reply from Wickes - Catford
Ordered 10 led light bulbs which arrived within a couple of days. The delivery was in two consignments (3 and 7) which was not a problem for me (it would have been if I had physically travelled to my local store to find there were only 3 on the shelves) but it does seem crazy that Wickes maintain such low stock levels in their store.

Reply from Wickes - Catford
Ordered 2 fence panels for our rear garden,the van turned up at the time they said and the panels were offloaded into our front garden and for a small consideration they were carried through the house to our back garden ,kind and considerate is a good description of the delivery guys.

Reply from Wickes - Catford
We've just ordered a kitchen after a home visit and later meeting with George. George took careful measurements to draw up a plan of our space and was very helpful at our meeting. He patiently talked through his design with us and tried out alternatives until we were happy. Here's hoping the delivery goes well too 😀

Reply from Wickes - Catford
Delivery was prompt and the guys were polite and efficient. They had a gym workout with the delivery and did it all with a smile and good humour. Thanks

Reply from Wickes - Catford
Great delivery service very good price. Delivered when said kept me informed Quick and efficient.

Reply from Wickes - Catford
Delivered on time by a courteous delivery driver and mate.

Reply from Wickes - Catford
Good communication. Delivered on time and helped me get it into the house

Reply from Wickes - Catford
Easy to order online. Updated rough time of delivery, then driver calls about 10 mins before . Polite and helpful delivery guys, have used a few times now and had good service every time.

Reply from Wickes - Catford
Our delivery driver was Darren,
Very helpful and very pleased with the service. Thank you!

Reply from Wickes - Catford
Turn up on time. Helpful when asked to leave stuff at the back door.

Reply from Wickes - Catford
Delivery was on time and the driver was very polite and efficient. Very reliable

Reply from Wickes - Catford
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