I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... See more
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I had a really disappointing experience at this branch of Wickes. I went in with an issue that needed sorting, and the staff member I spoke to, Margarita, was rude, dismissive, and completely unhe... See more
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My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton,... See more
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Great customer service from kay at the Catford bridge store yesterday. I Have lots of home improvements which are tedious and mentally challenging. The staff member helped alot by giving fast and suf... See more
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Company details
About Wickes - Catford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
7 Catford Hill, Catford, London, SE6 4NU, United Kingdom
- +442086909872
4.1
Great
244 reviews
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Wickes has been absolutely brilliant
Wickes has been absolutely brilliant. I get my compost and large planters from them. Reliable and absolutely top notch delivery. Highly recommend
July 18, 2025
Unprompted review
Reply from Wickes - Catford
Hi Shabna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Delivered nice and early
Delivered nice and early
No negative comments
July 4, 2025
Unprompted review
Reply from Wickes - Catford
Hi Sharon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Home delivery was quick and efficient…
Home delivery was quick and efficient with great communication,
July 4, 2025
Unprompted review
Reply from Wickes - Catford
We're glad you found our home delivery quick and efficient, with great communication. Thank you for your positive feedback! -AK
Delivery was very good!
Delivery always very good! Communicative driver, thought around the problem, didn not just return to store when faced with an obstacle.
Other companies often delay deliveries if they cannot drop our goods on the side of the pavement as requested. So, pleased with Wickes
July 17, 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that our delivery service met your expectations! Thank you for your positive feedback. -LC
Very bad customer care
Very bad customer care. Couldn't return an item despite I had an evidence of purchase . Item purchased the 9/7/2025 at 7.07 from Catford branch. I wound not recommend this shop!
July 17, 2025
Unprompted review
Reply from Wickes - Catford
Hi, I'm sorry to hear that you aren't able to return an item to store. I've requested more information so we can look into this for you. - LC
Good communication and an easy delivery
June 30, 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you taking the time to share your positive experience. We are glad there has been Good communication and an easy delivery.
- PP
10 out of 10
10 out of 10
Called before delivery
These guys were spot on helpful , friendly
Well done to wickies for fair price delivery
July 1, 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that our team was helpful and friendly, and that you were pleased with our delivery service and pricing. Thank you for your perfect rating! TW
Bought some farmyard manure from Wickes…
Bought some farmyard manure from Wickes excellent product really good and delivery was really on time and kept up-to-date. Five stars.
July 1, 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that you are pleased with the farmyard manure and our delivery service. We appreciate you taking the time to leave us such positive feedback!-GS
Corrugated Roof Sheeting
My order was in two parts with different deliveries. With the first part of corrugated roof sheets, I believe from Catford, the process went very well. The delivery was prompt, I was kept informed and the men delivering the items were polite and helpful. 5 stars for that. The second part of the order, of flashing, came a little later and I was not informed when it was going to be delivered. But in the event the products were fine and were easy to use
July 2, 2025
Unprompted review
Reply from Wickes - Catford
We appreciate your feedback. We're happy the first part of your order went smoothly. We regret the second delivery's communication wasn't as good. We'll review our delivery process to improve. Thank you for bringing this to our attention-GS
We were looked after by George in…
We were looked after by George in Catford. George designed our kitchen for us. Incredibly helpful, professional and so knowledgeable. George gave us amazing ideas for the design of our kitchen. If you are looking for a kitchen, you should definitely pop down and ask for George
July 12, 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you sharing your experience at our Catford store. We're so glad to hear that you found our kitchen designer George to be helpful, professional, and knowledgeable. Thank you for the positive feedback!-GS
Brilliant delivery service
The delivery process was executed smoothly and as planned. The delivery driver was courteous and made a phone call prior to their arrival. Overall, the service provided was excellent.
June 30, 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that our delivery service met your expectations with its smooth execution and courteous driver. Thank you for your excellent feedback!-GS
Delivery on my chosen day and within…
Delivery on my chosen day and within the advised time frame.
June 30, 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that your delivery arrived on the day and within the timeframe you wanted. Thank you for your positive feedback!-GS
Skirting arrived damaged
Skirting arrived damaged. Still in the process of sourcing a refund/repeat delivery.
July 2, 2025
Unprompted review
Reply from Wickes - Catford
We regret that the skirting arrived damaged. We are addressing the refund/repeat delivery process. Thanks for your feedback. We've sent you a request for more information-GS
Night before revived text with time…
Night before revived text with time slot driver rang to let me know he was on way very pleasant and helpful as always with delivery from wicks never had a bad de
June 30, 2025
Unprompted review
Reply from Wickes - Catford
We're happy to hear that you had a pleasant experience with our delivery service. It's great to know the driver was helpful and that you were informed about the delivery. Thanks for your positive feedback-GS
Husna at Catford
Excellent service from Husna at Catford. Friendly and knew her stuff
June 27, 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you taking the time to leave us feedback. We're so glad to hear that you found our service friendly and helpful! TW
Love our new kitchen ❤️
Excellent service from George, who designed us a lovely kitchen and helped things along during the delivery and installation stages. The installer assigned to was Krasimir, and he and his colleagues worked exceptionally hard to install everything, taking great care to achieve a really professional finish.
June 22, 2025
Unprompted review
Reply from Wickes - Catford
We appreciate your positive feedback! We're happy to hear that you received excellent service during your kitchen design with George and installation with Krasimir. It's great to know that the team worked hard to achieve a professional finish! We are so glad you love your new Kitchen!
-AF
Partial delivered items on Saturday…
Partial delivered items on Saturday 14.06.25, called customer service and been advised that other store will deliver the same day. Didn't happen, called again customer service which now advised that missing items will be delivered Tuesday 17.06.25. Again didn't happen and called customer Wednesday 18.06.25 which advised that it's not on stock and they will have an update on Tuesday 24.06.25 Although the items still look available on store when check online, the ?Very unprofessional and making me losing money for hiring labour but unable to do the works. Nevere ever from Wickes
June 14, 2025
Unprompted review
Reply from Wickes - Catford
We appreciate you sharing your experience. We're sorry to learn about the missing items and the delays you faced. This falls short of the service we aim to provide. In relation to hiring someone to complete the labor, this is something we advise not to do in our Terms and conditions as delays can and do happen, Im so sorry that this has been the case.
We have sent you a request for more information so we can look into this further for you.
-AF
My experience was great/fantastic…
My experience was great/fantastic because the salesman Ben was very polite,kind and helpful. He took time to check that the items I required were available. Ben went above and beyond and was attentive when my son went to collect the items.
The company Wickes and their sales team are always helpful when I go into the store and take time to advise me if I’m not sure about the products I’m going to purchase !!
I would recommend the company highly and Ben is a credit to the company ! Thanks to him yesterday the 10 June 2025 I got exactly the items I required . I’m extremely
pleased and happy with my purchase
Fantastic 👍🏾
Thku
June 10, 2025
Unprompted review
Reply from Wickes - Catford
Hi Marcha, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH
Ben deserves employee of the month award
Prior to visiting the Catford branch I had been to two other branches. I wanted deionised water. At the first branch there was none in stock, they directed me to another branch where there was stock showing of 8, when I arrived there, none were available. I checked Catford and it said there were 10 in stock.
I went to the display area,there were no bottles on display. I called over an assistant called Ben. He took me to another area where the product could also have been on display. None again. I checked stock availability on the website it was showing there were 10 in store.
Having explained our quest Ben went out to the stock room and found a box of four so I bought them.
June 3, 2025
Unprompted review
Reply from Wickes - Catford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH
Brilliant service at Wickes in Catford!
Went to Wickes in Catford to buy paint we urgently needed. I was so lucky to have a staff member willing to help and assist. Milton was so helpful, knowledgably and made my shopping experience 10 out of 10. He took us round and gave really good tips and advice on how to select colours, types and make the best choice for I was looking for! He also introduced us to Mags, who was just a helpful! Truly great service and customer care.
Many thanks to Milton and Mags, will definitely come again!
May 30, 2025
Unprompted review
Reply from Wickes - Catford
Hey Asanka, thank you for your wonderful feedback, and I'm glad that Milton and Mags were able to help you out in our Catford store. - Dylan
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