Wickes - Chadwell HeathReviews 

I don’t usually write reviews, however, after initial scepticism with Wickes and what they offered, I thought it was only right to put a review.

So from the start, the initial designer came in to take measurements of the room, we were getting a new bathroom fitted, the designer was Chahrazade from the Chadwell Heath branch, she went through all the steps and process of what we were paying.

Then the builders came in to let us know potential expenses which we knew would creep up. I have to say the builders impressed with their work, and the manager at the branch, Asif, was amazing in product knowledge and making sure everything ran as smoothly as possible.

The results have been amazing and it allows us to pay for a luxury bathroom on a monthly payment after an initial deposit! We went all out as we thought may as well!

Thank you Wickes Chadwell Heath.

Jamil khan was our first contact and he went through the design in great detail and guiding us with colour schemes
He also visited home and went through everything again top man

Sadat the installer was a fantastic tradesman and contrary to the saying was a master of all and the work was of the highest standard

Excellent experience, very organised store and nice staff

Friendly staff, good prices, and delivery right on time. Wickes made everything easy—highly recommend.

Good shop have all stuff what we need for gardening.

This store is very organised and one of the finest in this town . All the member and staff are very helpful and friendly .

Everyone is very kind. Very nice shop . I liked it.

Excellent Service . Team was attentive

Great service, staffs are so helpful.

The service was excellent and the staff were very helpful. They assisted me with my request.

Love this shop simply the best Wickes

Perfect shop makes a nice impression from the entrance, colleagues & store manager very helpful. My local Wickes & go whenever I need something.

This shop is my local, everytime I go in the standards are great and I find everything I need I love this shop

Tony in the paint section was excellent

I had a great experience with Wickes. The staff were friendly, knowledgeable, and happy to help me find exactly what I needed for my project. The store was well organized, with a good range of products at competitive prices. My order was processed smoothly, and the delivery service was reliable and on time. Overall, the customer service was excellent, and I would definitely recommend Wickes to anyone looking for quality home improvement and building supplies.

Excellent service 👏

I had a very terrible experience with Wickes.
At first the home measurement survey went well, I was booked an appointment 10/05/26, on arrival at Wickes Chadwell heath I was informed that the computer was faulty and they were trying to resolve it. I waited for over an hour but it couldn’t be fixed. I was offered to reschedule and given some discount.
That didn’t sit well with me , so I chose to choose a kitchen design I want, so it can be designed and sent to me via mail in other to reduce my waiting time on my next appointment. I was promised my design would be sent across on the 13/5/26.
There was no follow up email nor any formal apology for what happened on appointment day. I kept chasing my supposed designer for the kitchen design he promised sending on the 13/5/26.
He eventually sent it on the 28/5/26. What he sent was totally different from what I had chosen. I was so disappointed.
I haven’t received this kind of poor service from any company before.
Please you guys should do better.