This is my second bad review on the same problem. Faulty lawn mower, sent back well within the warranty timeline, now being charged by Genpower to fix a problem on the device that was non existent... See more
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See what reviewers are saying
Curtis Tew was very helpful, from his visit to the house, plans made and appointment in the store. He was calm, knowledgeable and understood what I wanted from both the kitchen and bathroom. Did not f... See more
Company replied
Went to a few places when looking to install a new kitchen for a large renovation project. Found Wickes in Cheltenham to have very helpful staff and a good range of quality units and appliances. We di... See more
Company replied
Had a really good experience recently when picking up some decorating supplies. I wasn’t feeling 100% and Shannon very kindly helped me sort out the trade card I had struggled to sort out for ages t... See more
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Company details
About Wickes - Cheltenham
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9AD, United Kingdom
- +441242579447
4.2
Great
100 reviews
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ellie cole was very respectful and…
ellie cole was very respectful and patient
December 11, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi Juliano, Thanks for taking the time to leave your review. We are happy to hear that Ellie at your local store was respectful and patient this is the kind of customer service we aim to provide. Thanks again for the kind feedback. -JL
John was very helpful quick John and Sean with…
John was very helpful quick with finding the things I needed and Sean at the till was very helpful both lads where very polite and fast service thank you
December 5, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, Amy. Thank you for taking the time to share your review with us. We are really pleased to see that both John and Sean were helpful and polite during your visit. Thank you again for your kind feedback. - Scott H
Community Support
Having contacted Emma and Lucy via email, seeking support for our community garden, the following morning everything we requested was waiting to be collected. The tools were all of the highest quality, Lucy was incredibly helpful and loaded the tools into the car for me and showed a genuine interest in our project. We are group of sixty people with a variety of life challenges with a goal of bringing the community together to support each other.
We hope to continue working closely with the Wickes team who will be visiting us soon
November 29, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi Jon, we're happy to hear that you had such a positive experience! It's great to know the tools are supporting your community garden project. We appreciate your feedback and are excited about our upcoming visit to see your work. -LG
John and Mack were extremely helpful…
John and Mack were extremely helpful and professional. Went the extra
Mile to retrieve some grout from a delivery Pallet that was situated in the store area. Many thanks
November 28, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, Rich. Thank you for taking the time to share your experience with us. We are delighted to see that, John and Mack, went above and beyond to get you the items you needed. Thank you again for your feedback. - Scott H
Scott's is very good service
Scott's is very good service and provide enough information.
November 18, 2025
Unprompted review
Reply from Wickes - Cheltenham
We're happy to hear that you had a very good experience with our service. We appreciate you acknowledging Scott's informative support. -AK
Excellent service
November 13, 2025
Unprompted review
Reply from Wickes - Cheltenham
We really appreciate you taking the time to provide us with your feedback! -AK
Steve was fantastic
Steve was fantastic, really helpful and knew what to recommend for flooring as he mentioned he does it himself for laminate. Top service and thank you
November 11, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, Lorraine. Thank you for taking the time to share your review with us. We are pleased to see that, Steve, was able to help you with your flooring purchase, providing great advice. Thank you again for your valuable feedback. - Scott H
Came into store Monday to look for a…
Came into store Monday to look for a few items with my wife who is blind . Couldn’t find what we came in for . Ask a colleague Mikey duty manager I believe for help : he was so helpful and found all the items that we needed . My wife being blind she needs more help like allowing her to feel items. Mikey was such a help by opening the box so my wife could feel the item for herself also reboxed the item up for us after . Great service and very helpful young man
November 10, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, David. Thank you for taking the time to share your review with us. We are delighted to see that, Mikey, was able to help you locate all the items you needed and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Mike was very approachable and…
Mike was very approachable and knowledgeable on the products, great help. Always smiling!
November 12, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, Ken. Thank you for taking the time to share your review with us. We're happy to see that, Mike was very approachable and knowledgeable on the products. Thank you again for your kind feedback. - Scott H
Everything on the shelf that i needed
Everything on the shelf that i needed.
Always well stocked.
Good helpful staff 👍
Thanks Scott for your help an patience.
November 12, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, John. Thank you for taking the time to share your review with us. We're happy to see that you were able to get all the items you needed and found our staff to be helpful. Thank you again for your kind feedback. - Scott H
I've been using wickes (cheltenham) for…
I've been using wickes (cheltenham) for years now . Called in this morning to collect a pre ordered item and was served by Scott who was polite and curtious and delt with my collection efficiently. Thouraly recommend 👌
November 12, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi Bryn.
We appreciate you taking the time to share your positive feedback. Great to hear that your recent collection experience was efficient and pleasant. -PP
Staff were very helpful and polite
Staff were very helpful and polite
Easy to find what i need
October 4, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, Lorraine. Thank you for taking the time to share your review with us. We are happy to see that you found our staff to be helpful and polite. Thank you again for your valuable feedback. - Scott H
Reply from Wickes - Cheltenham
We really appreciate you taking the time to provide us with your feedback! -AK
Kind, helpful and polite
Steve was helpful, quick and kind! Easy problem solved. Thanks
November 11, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi Olivia-Rose Hazeldine, We're happy to hear that the problem was easily solved, and we appreciate your kind words and your feedback. -LG
Scott was very helpfull
Scott was very helpfull. As know the products in his store. Credit to the team
November 11, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi, We're happy to hear that our team member was helpful and knowledgeable. We appreciate your recognition of our team's expertise. -LG
Reply from Wickes - Cheltenham
Hey Scott, thanks for your positive feedback and I'm glad that Tori was able help you out in our Cheltenham store! - Dylan
Needed a few things for my bathroom…
Needed a few things for my bathroom today and popped down. Was served by Sarah, she was lovely and extremely helpful at helping me. Will come again
November 11, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hi Helen, We're happy to hear that you found what you needed for your bathroom. We appreciate your kind words about the assistance you received from Sarah; we're glad it was helpful -LC
Reply from Wickes - Cheltenham
Hi, Sarah-Anne. Thank you for taking the time to share your review with us. We are happy to see that, Tori, provided excellent customer service. Thank you again for your kind feedback. - Scott H
Big thanks to Shannon for going the…
Big thanks to Shannon for going the extra yard for me. Great service.
November 9, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hello Andy, thank you for your five star review and I'm glad you enjoyed the service from Shannon in our Cheltenham store! - Dylan
Dawn is a lovely lady
Dawn is a lovely lady, always helpful when looking for kit.
November 1, 2025
Unprompted review
Reply from Wickes - Cheltenham
Hey Jack, thanks for your amazing review and I'm glad that Dawn was really lovely and helpful during your visit to our Cheltenham store! - Dylan
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