I’ve used wickes in Chesham for a long time now as it’s my local DIY store but never had the time to sit down and write a review and give them the recognition that they deserve. They are always very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Needed help with finding radiator and interior wood paint and also plastic strip for covering cables and had no clue where to look. A gentleman called Sham was working nearby so asked for his help. H... See more
Company replied
Date 21/07/26 Best service from a chap called shammas hope i got the name right knew what i wanted explained the ideal items that I needed this guy deserves a rise. Would recommend him if you need... See more
Company replied
I was given a Wickes gift card for Fathers Day as I wanted to buy a Bosch electric saw. The gift card can‘t be used for online purchases so you have to visit a store to buy the product. But with an o... See more
Company replied
Company details
About Wickes - Chesham
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom
- +441494776932
4.9
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve used wickes in Chesham for a long…
I’ve used wickes in Chesham for a long time now as it’s my local DIY store but never had the time to sit down and write a review and give them the recognition that they deserve.
They are always very helpful and Shammas is usually there to help with your needs but he went above and beyond the other day to help me find all the guttering bits and bobs to piece together what I needed. He deserves a special mention, thank you.
July 21, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Mr Hedges. Thank you for taking the time to share your review with us. We're delighted to see that you're consistently happy with the customer service provided at our Wickes store in Chesham, with a special mention to, Shammas, who is always happy to help. Thank you again for your kind feedback. - Scott H
Great customer service
Went into the Chesham branch 21/7, was assisted by Shammas and nothing was too much trouble, would definitely return to shop at this branch again.
July 21, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Carla. Thank you for taking the time to share your review with us. We're really pleased to that you're happy with the service you received at our Wickes store in Chesham. Thank you again for your kind feedback. - Scott H
Date 21/07/26
Date 21/07/26
Best service from a chap called shammas hope i got the name right knew what i wanted explained the ideal items that I needed this guy deserves a rise.
Would recommend him if you need help at Wickes Chesham branch👍
July 21, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Del. Thank you for taking the time to share your review with us. We're really pleased to see that your happy with the service provided in store. Thank you again for your kind feedback. - Scott H
Thanks Jadia for excellent custoner…
Thanks Jadia for excellent custoner service and assistance
July 3, 2026
Unprompted review
Reply from Wickes - Chesham
We're so happy to hear that Jadia provided excellent customer service and assistance, Lydia. We appreciate you taking the time to share your positive feedback! - AB
Majid thank you for helping me find my…
Majid thank you for helping me find my product
July 16, 2026
Unprompted review
Reply from Wickes - Chesham
We are so pleased to hear that Majid was able to help you find the product you were looking for. Thank you for your kind words. - AB
I work for care home in Chesham I am…
I work for care home in Chesham I am always visiting this store.i find most of staff is good.
Specially Majid is very kind and helpful always smiling.
Excellent customer service 👍👍
July 15, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Puran. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be good, especially, Majid, who was kind and helpful. Thank you again for your valuable feedback. - Scott H
Reply from Wickes - Chesham
Hey Mark, thanks for your amazing review, and I'm glad you enjoyed the service from Maj in our Chesham store! - Dylan
Reply from Wickes - Chesham
Hi, Dharmendra. Thank you for taking the time to share your review with us. We're really pleased to see you found Majid to be very helpful. Thank you again for your kind feedback. - Scott H
Majid
Majid , excellent service and assistance as always over the years
July 15, 2026
Unprompted review
Reply from Wickes - Chesham
Thank you for your lovely feedback. Majid will be thrilled to hear this. We're so pleased he's been able to provide excellent service for you over the years. -AK
Excellent Customer Service
Bought some tile adhesive and wasn’t sure about some other products but the lovely Jake helped us no end!! He was very professional and extremely helpful, so want to say thank you so much Jake 😀
July 13, 2026
Unprompted review
Reply from Wickes - Chesham
We're so pleased to hear that Jake was very professional and extremely helpful during your visit. Thank you for your wonderful feedback! -AK
Majid was super helpful and has always…
Majid was super helpful and has always got a smile on his face!
July 15, 2026
Unprompted review
Reply from Wickes - Chesham
We're delighted to hear that Majid was super helpful and always has a smile on his face. Thank you for your wonderful feedback! -AK
Needed help with finding radiator and…
Needed help with finding radiator and interior wood paint and also plastic strip for covering cables and had no clue where to look. A gentleman called Sham was working nearby so asked for his help. He was so quick in finding these things for us and made our visit stress free. Brilliant kind service.
Thank you
July 13, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Naimah, Thank you for your kind review concerning the great customer service that you received from our store colleague Sham at our Chesham store. We are pleased that he made your shopping experience a stress-free one. We appreciate your business.
Reply from Wickes - Chesham
Hi Ciarran, we are so glad to hear that Sadia was a great help. We appreciate you sharing your positive experience with us. -LR
Reply from Wickes - Chesham
We are so glad to hear that Majid was very helpful. We truly appreciate your kind words and feedback. -AK
Just an overall great experience with…
Just an overall great experience with coming down to Wickes over 14 years, will still continue to get materials from here. Great service from Majid.
July 14, 2026
Unprompted review
Reply from Wickes - Chesham
We are so pleased to hear about your consistently great experiences over the past 14 years. We truly appreciate your loyalty and kind words about our team. -AK
I have found that Majid has been more…
I have found that Majid has been more than helpful in my numerous visits to this store
July 14, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Christopher. Thank you for taking the time to share your review with us. We're really pleased to see that Majid is really helpful during your visits, providing great customer service. Thank you again for your kind feedback. - Scott H
Majid always helps us out around wickes…
Majid always helps us out around wickes , with a smooth and quick service and makes sure the joinery we need is always in stock to run our Business
July 14, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Sebastian. Thank you for taking the time to share your review with us. We're delighted to see that Majid was really helpful and provided an excellent shopping experience during your visit. Thank you again for your kind feedback. - Scott H
Good experience
I’m currently in the process of refurbing the house I was unsure on a few things to which I found a member of staff shammas was his name he went was very pleasant and went above and beyond to help me out and pointed me in the rite direction so again thank you for this I will most definitely be using Chesham Wickes again
July 10, 2026
Unprompted review
Reply from Wickes - Chesham
We're so pleased to hear about your positive experience while refurbishing your house! It's wonderful that Shammas was able to provide such pleasant and helpful assistance, pointing you in the right direction. We look forward to seeing you again at our Chesham store. -AK
I came in to wickes Chesham have to…
I came in to wickes Chesham have to say shammas was extremely helpful and polite 5 star
July 13, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Kiram. Thank you for taking the time to share your review with us. We're really pleased to see that you're happy with the customer service you received in store. Thank you again for your kind feedback. - Scott H
Came into the store and sham helped…
Came into the store and sham helped very good and will come back again
July 13, 2026
Unprompted review
Reply from Wickes - Chesham
We're so glad to hear that you received such great help from Sham during your visit and that you'll be returning again! Thank you for your kind words. -AK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.