Excellent,friendly and helpful customer service from 'Jess' at the Dorking branch of Wickes on recent visit (1st Aug). Whilst searching for metal protective spray, she was most helpful looking up pro... See more
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Excellent,friendly and helpful customer service from 'Jess' at the Dorking branch of Wickes on recent visit (1st Aug). Whilst searching for metal protective spray, she was most helpful looking up pro... See more
Company replied
The Wickes Dorking branch is always my preferred store because of the super helpful staff. Everyone is always wiling to help, whether it’s carrying heavy items to my car (thank you Dan), finding parti... See more
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I wish that I had read these reviews prior to ordering from Wickes. This month alone so many delivery complaints!! I waited in for 3 hours ( time slot by City sprints) . Then got a text in the la... See more
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We had the pleasure of working with Julie Barrett who helped to design a bespoke bathroom for our new home. Julie was attentive to detail, listened to all of our requirements and created a wonderful d... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Vincent Lane, Dorking, Surrey, RH4 3HQ, United Kingdom
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Emily at Dorking has been brilliant at steering us in the right direction with our kitchen.So far quite a painless journey, helped by her knowledge and efficiency. Hopefully the delivery of the kitchen will be just as good……..

Reply from Wickes - Dorking
Bought two packs of flooring. Didn’t realise how heavy they were. Carried them to the checkout but managed to suppress my instinct to brazen it out and accept Craig’s offer to carry it the rest of the way from the checkout to my car. Super courteous. Thank you.

Reply from Wickes - Dorking
Don’t often write reviews but I had to for Craig at Dorkng Wickes.
He served us on the till then came out and helped me load my car with very heavy roofing felt as I have a bad back.He was very kind polite and extremely professional.
If only all staff could be like Craig. I will be back
Thanks so much

Reply from Wickes - Dorking
Wicks Dorking has the best staff yet again lovely Craig helped carry a heavy item to my car asking me before I asked if I could get help. He is so friendly and curtious nothing to much trouble definitely a credit to Dorking Wicks

Reply from Wickes - Dorking
Nice and very helpful consultant.

Reply from Wickes - Dorking
Craig at the Dorking Wickes is always very helpful. He’s helped me get things on and off the trolley into the car. All the staff are always helpful

Reply from Wickes - Dorking
Super help from James in the Dorking Wickes today on a Sunday. He went above and beyond customer service wise, regarding helping me find the right spare parts I needed for installing my integrated dishwasher. Always very friendly in store. Highly recommend the customer service ALWAYS!

Reply from Wickes - Dorking
Brilliant customer service this week from Dan, Ryan and San at the Dorking Wickes store.
From helping me choose the right tiles and amount needed, to loading the trolley and putting them in the car nothing was too much trouble.
Genuine and nice people.

Reply from Wickes - Dorking
⭐️⭐️⭐️⭐️⭐️ A big thank you to Dan at Dorking Wickes
I popped into Wickes over the weekend with a tricky problem, and Dan was absolutely brilliant. He asked exactly the right questions from the start, quickly figuring out that the age of my property meant there were some hidden complications in putting up some simply shelving! Through a bit of out-of-the-box thinking and genuine care, he helped me find a solution then and there.
Dan spent real time with me, was kind, knowledgeable, and made the whole experience feel like the kind of service you’d hope for from a proper local hardware shop. He’s a real asset to the Dorking branch, if you’re ever stuck, Dan’s your man. I’ll definitely be going back.

Reply from Wickes - Dorking
As usual the staff are always willing to help . Today it was Adam who had to do the lifting for me and done it with a smile . The Dorking store is now the only one I use because the staff are so friendly and helpful.

Reply from Wickes - Dorking
I needed help.with some heavy bags of landscaping bark, and Craig at Dorking Wickes was very friendly and got it all o to my car for me. Great service!

Reply from Wickes - Dorking
Today I went to WICKES in DORKING and I needed help in loading my car with three heavy items. CRAIG in the DORKING store was very helpful, friendly and and so polite, many thanks CRAIG. Best regards.

Reply from Wickes - Dorking
Stopped off to buy some gravel which a very nice chap called Craig courteously helped me load into my car.

Reply from Wickes - Dorking
Everything at Dorking wickes was great the staff are very helpful and friendly big thank you to Craig for carrying my lawn mower to my car

Reply from Wickes - Dorking
Shout out to Craig and manager and dorking Wicks. Helped me this morning with loading up the car

Reply from Wickes - Dorking
Generally used for most DIY jobs and they in the main have the items that I require and the odd time they dont they tend to point me in the right direction to get what I was looking for.
The staff at the Dorking branch are always spot on and I have taken time to fill in this review as I guess it is about time.
Thanks to Craig for your help and good service everytime I come in.

Reply from Wickes - Dorking
Domnic made the process very straightforward. He listened, gave helpful advice and suggestions. Everything arrived as planned.

Reply from Wickes - Dorking
I received excellent customer service from Craig. He was really helpful and polite and helped me load my car with some bark and compost I purchased which I was really grateful for the assistance. Top job!

Reply from Wickes - Dorking
I went in to buy bags of gravel. They were too heavy for me and a very helpful Craig, got a trolley and then loaded 8 bags for me. Waited for me to pay and they put them in my car for me. He was very friendly and polite. Thank you Craig!

Reply from Wickes - Dorking
Big help from Craig to give me advised on buying paints for our shop. Many thanks for help!

Reply from Wickes - Dorking
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