I was very pleased with the advice and support I received from Julie during the design stage and the fitter Kevin also did an excellent job. Overall I am very pleased with the completed kitchen. The o... See more
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See what reviewers are saying
Excellent,friendly and helpful customer service from 'Jess' at the Dorking branch of Wickes on recent visit (1st Aug). Whilst searching for metal protective spray, she was most helpful looking up pro... See more
Company replied
The Wickes Dorking branch is always my preferred store because of the super helpful staff. Everyone is always wiling to help, whether it’s carrying heavy items to my car (thank you Dan), finding parti... See more
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I wish that I had read these reviews prior to ordering from Wickes. This month alone so many delivery complaints!! I waited in for 3 hours ( time slot by City sprints) . Then got a text in the la... See more
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Company details
About Wickes - Dorking
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Vincent Lane, Dorking, Surrey, RH4 3HQ, United Kingdom
- +441306877687
4.8
Excellent
142 reviews
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So friendly and very helpful Craig when…
So friendly and very helpful Craig went above and beyond to help
February 4, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Kerry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Very helpful young man
Very helpful young man, kindly offered to lift heavy logs into my car.
Thank you Craig
January 28, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Katie, thanks for taking the time to share this feedback, we are pleased to hear that Craig helped load the car, we appreciate you taking the time to let us know. RD
Craig at your Dorking branch was very…
Craig at your Dorking branch was very helpful, assisting me with a heavy load into my car
January 25, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Jane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Craig in our store and that they provided you with useful advice. -AH
Craig in the Dorking branch was so…
Craig in the Dorking branch was so helpful when I called in to collect my order and buy some other bits. It made buying DIY bits so much easier for a retired housewife turned decorator.
January 28, 2025
Unprompted review
Reply from Wickes - Dorking
Hey Susan, thanks for your positive feedback and I'm glad that you enjoyed the service from Craig in our Dorking branch. - Dylan
Allways a positive experience at Wickes…
Allways a positive experience at Wickes Craig was very helpful with a good attitude, and he always seems happy in his work.
January 28, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Darren, We're delighted to hear about your positive experience. It's wonderful to know that you received such helpful and friendly service. We appreciate you taking the time to share your feedback. - SF
I can't praise Julie Barrett from…
I can't praise Julie Barrett from Dorking Wicks highly enough. She is pleasent and very good at her job. The wicks team made my bathroom job very easy, and am very pleased with the finished result. I am now considering the kitchen, and am sure this will be equally as good, as she came to do a home visit today.
January 24, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Louise, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Julie in our store and that they provided you with useful advice. -AH
Very helpful floor assistants
Very helpful assistants.
Craig found what I couldn’t locate. Thanks.
January 23, 2025
Unprompted review
Reply from Wickes - Dorking
Hi There, thanks for taking the time to share this feedback. RD
I have walking issues and on entering…
I have walking issues and on entering the store a young man call Craig immediately came forward with offers of help to save my wasting what little movement I have. Located my requires so quickly and efficiently. Thank you
January 16, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Anne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Craig in our store and that they provided you with useful advice. -AH
Thanks so much to Craig in the Dorking…
Thanks so much to Craig in the Dorking Wicks, what a breath of fresh air he was so helpful went over and above. Thank you Craig
January 7, 2025
Unprompted review
Reply from Wickes - Dorking
Hi There, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Craig in our store and that they provided you with useful advice. -AH
Today I went to the Dorking branch and…
Today I went to the Dorking branch and was met by Craig at the checkout. Craig was most helpful in helping me decide which smokeless fuel to buy. Craig then helpfully carried the 3 bags to the boot of my car for me. It is nice to not have someone being miserable when helping a member of the public. It would encourage me to shop at Wickes again.
January 14, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Jane, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Craig
Craig
Handsome funny dependable everything someone might want from a wickes employee
January 10, 2025
Unprompted review
Reply from Wickes - Dorking
Hi there, thank you for taking the time to leave your review. - SW
Great & prompt service in dorking
Great & prompt service in dorking, loaded into my car by Craig, with a smile too
January 9, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Super Community programme
Thankyou Wickes Dorking for choosing Betchworth and Buckland Children’s Nursery for this month’s community donation programme. The staff i spoke to were friendly and helpful. Thankyou for donating wood and tools for our kids to use in their 1-2-1 woodwork activity. The kids absolutely love this activity and we weren’t able to run it due to a lack of wood. We are now all set to teach the kids these key skills and i’m sure have alot of fun. Thanks wonderful team!!
January 9, 2025
Unprompted review
Reply from Wickes - Dorking
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team in store have been able to assist with the nursery, we appreciate you taking the time to let us know. RD
Always found staff at Dorking Wickes…
Always found staff at Dorking Wickes very helpful and friendly. Special thanks to Craig who helped me with packing the car.
January 6, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Chris, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great personal service from Great Personal ServiceCraig who…
Great personal service from Craig who assisted with loading my car as I’m disabled. Courteous and helpful.
January 2, 2025
Unprompted review
Reply from Wickes - Dorking
Hi Julian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Always helpful
Always helpful. Good range and prices.
Craig served me today, friendly and efficient.
December 23, 2024
Unprompted review
Reply from Wickes - Dorking
Hi There, thanks for taking the time to share this feedback. RD
Craig was very helpful in offering to…
Craig was very helpful in offering to take my bags of smokeless fuel and logs to the car. Thank you very much Craig.
December 31, 2024
Unprompted review
Reply from Wickes - Dorking
Hi, Mrs Day. Thank you for taking the time to share your experience with us. I'm really happy to see that Craig was helpful and offered to take your bags to your car. Thank you again for your kind feedback. - Scott H
Great help from Craig
A big thank you to Craig who loaded the heavy compost bags into my car.
December 30, 2024
Unprompted review
Reply from Wickes - Dorking
Hi, Gwynneth. Thank you for taking the time to share your review with us. I'm really pleased to see that, Craig, was able to help you load your compost into your car. Thank you again for your kind feedback. - Scott H
Wonderful service from Craig
Wonderful service from Craig! Helped carry out the heavy flooring. Thank you!
December 28, 2024
Unprompted review
Reply from Wickes - Dorking
Hi Max
Thank you for taking the time to share your positive experience with us, I'm glad to learn Craig was able to provide you with an excellent service. - SF
Helpful member of staff.
Helpful member of staff.
Craig
Found what I needed and helped me to load it into car.
He was great and will go far.
December 27, 2024
Unprompted review
Reply from Wickes - Dorking
Hi John, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Craig and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
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