Wickes - Dunstable Reviews 

215
TrustScore 5 out of 5

4.8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB


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Rated 5 out of 5 stars

My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... See more

Company replied

Rated 4 out of 5 stars

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... See more

Company replied

Rated 5 out of 5 stars

Steven at Wickes provided excellent customer service from start to finish. He was friendly, polite, knowledgeable, and genuinely customer-focused. It was refreshing to deal with someone so professiona... See more

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Rated 4 out of 5 stars

I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dunstable

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, United Kingdom

  • +441582606864

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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4.8

All reviews

(215)

14,520 reviews in the last 12 months

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Rated 5 out of 5 stars

Speak to Jason!

If you need a kitchen design done, I cannot recommend Jason enough! He has been very patient with us as we waited and amended things but has been so supportive throughout the process. He has such a friendly manner and is so efficient in everything he does. Everything has been explained clearly from start to finish and we are so pleased we chose Wickes for our new kitchen.

January 15, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Alison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jason in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Fabulous Design consultant

Our experience with our appointment with Joanne Dewen to design a new bathroom was second to none.
Jo come to our house to measure the day before our appointment in the store which is a great service offered.
When we arrived at the store to our appointment, Jo had already put in all the measurements in the computer programme so it was all set up to go with adding our choices.
Jo certainly knew her products and was very confident on using the software program.
Nothing was to much trouble, never rushed or felt pressured into anything.
The whole design jounery was made very easy and enjoyable with Jo,s expertise , friendliest and being professional at the same time.
We would certainly highly recommend Joanne Dewen as a design consultant for a new kitchen or Bathroom.

January 3, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Teresa, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Joanne and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Staff in Dunstable are always helpful…

Staff in Dunstable are always helpful and polite, they don’t say go look in aisle 15 they take you and find your item. We use them every time we want anything to do with DIY. Marie yesterday was most helpful, but this is usual at the Dunstable store. Well done to all the staff.

January 8, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, Mrs Jane. Thank you for taking the time to share your review with us. I'm really pleased to see that you find our staff at our Wickes store in Dunstable to be really helpful and polite. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great advice and plans

Design Consultant Shannon Tennant at Dunstable Branch offered great advice and plans for kitchen that we would not have thought of. Variety of choices available. Initial design looks good and looking forward to seeing the completed project.

October 11, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great store, friendly and helpful staff…

Been visiting this store for around 2 weeks now and have to say they are great. Super helpful and friendly every time. The lady at the till, Marie is brilliant. We had a chat about the new solar panels on display and she took the time to answer all of our questions.

January 6, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Zaheed, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

A brilliant experience

This was our first time going through the process of designing and purchasing our own kitchen and Shannon made the whole process so easy. Shannon was super knowledgeable, friendly, took time to go through all our ideas and options and we didn’t feel pressure to purchase anything or to go for higher priced options at any point during our appointments, which was refreshing. We were kept up to date every step of the process and overall it was a brilliant experience.

December 31, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Charlie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Shannon and how pleased you are with the services they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I would like to thank Clive and Marie…

I would like to thank Clive and Marie at the Dunstable store for all their help and efficient assistance today.
They were both extremely accommodating and went out of their way to sort my purchases.
Really appreciate your help!

December 30, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Shannon, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Joanne was very helpful and…

Joanne was very helpful and knowledgeable about the whole process of a new bathroom
Made it all a pleasure to purchase

November 21, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hey Matthew, thanks for your five-star review, and I'm delighted you enjoyed the service from Joanne in our Dunstable store! - Dylan

Rated 5 out of 5 stars

Joanne Dewen came highly recommended to…

Joanne Dewen came highly recommended to us and she didn’t disappoint.. from start to finish she was amazing, nothing was too much trouble, she did a fab design of our bathroom, communication was great, Joanne is always so kind and friendly, her service to us has been a really pleasurable experience, Would recommend her to anyone, thanks Jo

December 11, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Sarah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Joanne and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope you enjoy your new space. - FB

Rated 5 out of 5 stars

Our dream bathroom

Shannon popped round to our property to start the planning process. She was pleasant and would listen to our ideas. After a week went and viewed our bathroom design and was over the moon she understood our needs and ideas and came up with our dream bathroom. Amazing.

November 8, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Steve,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Shannon was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Kitchen transformation

Another successful project delivered by Wickes Dunstable. My tired old kitchen required a radical makeover and I needed help to make that happen. Wickes designer, Shannon, brought to the project her usual combination of flair, attention to detail and creativity. The installer, Martin, went the extra mile to ensure the job ran smoothly, and his problem solving approach was just what was needed. I am absolutely delighted with the transformation that has taken place.

October 15, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi, JP. Thank you for taking the time to share your review with us. I'm really happy to see that your design consultant, Shannon, showed a great attention to detail and creativity. I'm also pleased to see that your installer, Martin, went the extra mile to make sure everything ran smoothly. Furthermore, I'm glad to see that you are absolutely delighted with your new kitchen. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

5 star service

From the moment we stepped into Wickes, Shannon made us feel so at ease and extremely supported in our purchase options. Everything from the free home visit and measure, to the in store design appointment went so smoothly. I really felt listened to and understood in regard to my taste and expectations. She is an absolute asset to the store, her design really showcased both my dream bathroom and kitchen, she went above and beyond to ensure everything i wanted was included and was able to sell me my dream, she maximised our space and was always on hand to make any amendments I wanted. Shannon was easy to bounce ideas off of and made what I thought would be a stressful experience, extremely enjoyable. We purchased both our bathroom and kitchen and couldn't be happier with our end results.

November 19, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Kelly,
Thank you for leaving a lovely review. We are happy to hear that Shannon was able to deliver amazing customer service! - SW

Rated 5 out of 5 stars

What a great designer

Shannon was very helpful,very proffesional.Her measurements were spot on. I draw and design houses and extensions and drew what I thought was a perfect kitchen but Shannon had ideas that were far better and kitchen is fantastic now fully installed.I will be recommending her

October 17, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi, Andrew. Thank you for taking the time to share your experience with us. I'm really happy to see that your design consultant, Shannon, was very helpful and professional, creating a design you were pleased with. I'm also happy to see that you find your new kitchen to be fantastic now installed. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great service and lovely designer

My husband and I decided to get a quote for our new kitchen when we saw the kitchen created for my brother in law.
We approached Shannon in store and she came out to meet us at our house to draw up plans and get an idea what kind of thing we were looking to create.
Shannon was very friendly, listened carefully and was very quick to make suggestions and give ideas to us.
She has been helpful in letting us know what is possible and how to get around difficulties encountered.
We felt that she really understood the brief and worked with us to make everything possible.
Shannon has made herself available, sometimes at short notice, to us by phone, or in person. She has replied promptly and with answers to queries.
She has been very clear about price and offered alternatives to suit any budget. The quote was well presented and clear, she has made a few changes on our behalf as we have started work and made adjustments.
We think that Shannon was amazing at being our designer and has made for a very enjoyable and easy process.
We cannot recommend her enough and believe her to be a real asset to the design team at Wickes Dunstable.

October 25, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hello Rachel, thank you for your positive feedback, and I'm delighted that you enjoyed the service from Shannon throughout your kitchen design experience. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Kitchen design and purchase

The experience so far has been outstanding, this is mainly due to Shannon Tennant your designer. From the initial visit carried out by Shannon to the deign and purchase was so stress free and would recommend wickes in the future. In particular Shannon, as first impressions count and this was the reason why we cancelled our future appointment that was booked with Wren Kitchens following Shannons design and professional approach.

October 29, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi William, thanks for taking the time to share this feedback, we are pleased to hear that Shannon has provided you with a great service so far, we can't wait to hear how the kitchen looks when it is done, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Excellent customer service!!!

I was in a rush needed to grab some building materials to build a pergola for a client and Marie spent the time to sign me up to a trade account. Her customer service skills were excellent and she actually cares about the customers, it’s not just a job, she’s made it a career! Excellent customer service!!!!

November 9, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Marie helped set you up with your trade account and helped get what you needed, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Marie at the Dunstable store was…

Marie at the Dunstable store was fantastic! She went above and beyond to help me find exactly what I needed. Her knowledge and patience made the whole shopping experience enjoyable and stress-free. Thanks, Marie!

November 7, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hey Anwar, thanks or your five-star review, and I'm glad that you enjoyed the service from Marie in our Dunstable store! - Dylan

Rated 5 out of 5 stars

Marie at your Dunstable branch was very…

Marie at your Dunstable branch was very helpful and professional!
Thank you!

November 2, 2024
Unprompted review
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Reply from Wickes - Dunstable

Hi Daniel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Marie and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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