Wickes - Dunstable Reviews 

215
TrustScore 5 out of 5

4.8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... See more

Company replied

Rated 4 out of 5 stars

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... See more

Company replied

Rated 5 out of 5 stars

Steven at Wickes provided excellent customer service from start to finish. He was friendly, polite, knowledgeable, and genuinely customer-focused. It was refreshing to deal with someone so professiona... See more

Company replied

Rated 4 out of 5 stars

I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dunstable

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, United Kingdom

  • +441582606864

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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4.8

All reviews

(215)

14,298 reviews in the last 12 months

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Rated 5 out of 5 stars

Marie in Dunstable was great

Marie in Dunstable was great, walked in today with an item for refund and was going to get another item first. Marie saw the item and receipt, asked if I needed help and took the item and prepared the refund whilst I went to get the other items. Super efficient and very pleasant to deal with. Well done Dunstable branch and Marie !

February 21, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hey Wesley, thanks for your five star review and I'm delighted that Marie in our Dunstable store was incredibly helpful during your visit! - Dylan

Rated 5 out of 5 stars

Visited this morning to purchase paint…

Visited this morning to purchase paint we could not find it on the shelf and when asking Gosia she said ahh in the warehouse! She searched through a pallet and found the paint we were after! Over and above!

February 14, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Mark, We're happy to hear that we could locate the paint you needed. It's great to know that our service exceeded your expectations. Thank you for your positive feedback. -JL

Rated 5 out of 5 stars

Kitchen purchase and design

We went to finalise our purchase of a kitchen following a home visit by one of their designers Raphael, he was brilliant and very knowledgeable , no sales pressure just a guiding hand through the process.

February 11, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Brian, we appreciate you taking the time to leave your review. We're happy to hear that our designer was brilliant and knowledgeable, guiding you without sales pressure. -LG

Rated 4 out of 5 stars

Pleased with service.

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home.
We had our own ideas and some measurements, with a style in mind. Ricky's assistance and suggestions were very helpful in finalizing our plan. His helpful and easy manner assisted us in the process, along with Raphael they produced and sent the images and a quotation for our kitchen the same day.

January 24, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Stephen.

We appreciate you sharing your experience at the Dunstable branch. We're happy to hear that our team was helpful in finalizing your kitchen plan and providing the images and quotation promptly. Thanks for your review.- PP

Rated 5 out of 5 stars

The staffs (Marie) at the Dunstable wickes are…

The staffs at the Dunstable wickes are always very helpful and friendly. Marie always goes the extra mile to help customers in finding the right product. I thought it was a one-off the first time i visited the outlet but discovered it what she does naturally with every customer. The outlet also has items well arranged in categories and this helps to find items easily.

January 21, 2026
Unprompted review
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Reply from Wickes - Dunstable

Oluwatosin. Thank you for taking the time to share your review with us. We are delighted to see that you found our staff to be very helpful and friendly during your visit with a special shout out to Marie, who always goes above and beyond to provide great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Marie was very helpful today in store

Marie was very helpful today in store, she also took the time to sign us up for the trade pro.

January 20, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Katie, Thanks for taking the time leaving your review. We are happy to hear that Marie was able to help you in store and taking the time to sign you up to trade pro. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Wickes kitchen

Staff were always very helpful and attentive. Designer took on board our concerns and made suggestions of her own. The consultations were pleasant experiences. Customer Service centre kept us informed, reassured us, and it was good to know they were there. First time we have used Wickes for a kitchen and we don't regret it.

January 16, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hey there, thanks for your five-star review, and I'm delighted that you enjoyed your kitchen design experience in our Dunstable store. We're proud you're happy with the end result and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Realy helpful kind and great service…

Realy helpful kind and great service with a smile. was very greatful to the loverly lady Marie happy new year to u and a huge thankyou kindest regards from gardencare services and the team.

January 14, 2026
Unprompted review
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Reply from Wickes - Dunstable

We're happy to hear that you received great service, and we appreciate your kind words. Thank you for your positive feedback; we truly value it! -AK

Rated 4 out of 5 stars

Marie at the tills is always cheerful…

Marie at the tills is always cheerful and happy to help. Checks if you have found everything and is always up for a chat.
Well done Marie.

January 13, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Richard, thank you for taking the time to share your feedback. It is great to hear that you had such a positive experience with Marie in store. -SM

Rated 5 out of 5 stars

Fantastic service at Wickes

Joanne Dewen at Wickes was amazing when we went to discuss options for our new kitchen.
She listened to what we wanted and created a kitchen that was perfect for us and our needs and within our budget. Would highly recommend if looking to have a new kitchen designed.

January 3, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Emma.

We appreciate you sharing your feedback. We are so glad to hear that the kitchen design met your needs and budget. Thank you for recommending our services!- PP

Rated 5 out of 5 stars

Great service from Marie on the front…

Great service from Marie on the front desk. Really friendly and helpful. Also a guy working in the store (didn’t catch his name) asked if he could help me load some sheets of timber onto a trolley.

December 31, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, Ross. Thank you for taking the time to share your review with us. We are really happy to see that you are pleased with the customer service you received in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Kitchen range…

I was looking for certain items from the kitchen range, this was my 4th kitchen from Wicks, very pleased with there service and products.
Marie was very helpful, contacting the supplier and warehouse to ensure I got the products and on time.
Thank you.
I must say the staff in Dunstale friendly and helpful, not all stores are like that.

November 1, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Michael.

We're happy to hear that you've been very pleased with our service and products over the years. We appreciate you mentioning how helpful our team was in ensuring you got what you needed on time.
- PP

Rated 5 out of 5 stars

Excellent customer service from Julia…

Excellent customer service from Julia in Wickes Dunstable, very efficient and friendly, love shopping here as all staff are amazing

January 3, 2026
Unprompted review
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Reply from Wickes - Dunstable

Hi Claire, Thanks for taking the time to share your feedback. It is great to hear that you had an excellent experience with Julia in our Dunstable store. -SM

Rated 5 out of 5 stars

Really helpful and friendly.

Really helpful and friendly.

January 1, 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hey Graeme, thanks for your five-star review and I'm glad you enjoyed our helpful and friendly service in our Dunstable store! - Dylan

Rated 5 out of 5 stars

I regularly visit Wicks Dunstable and I…

I regularly visit Wicks Dunstable and I have to say Marie makes my trip an absolute joy. This lady is always happy, helpful, professional and pleasant when dealing with her. A rarity in this day and age. What an asset she is to Wicks. I hope they appreciate her.

January 1, 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi John.

We're so happy to hear that you enjoy visiting our Dunstable location. It's great to know that one of our team members consistently makes your visits pleasant. We appreciate your positive feedback!- PP

Rated 5 out of 5 stars

Wonderful kitchen

We are really happy with our wickes kitchen. Jo Dewen really made the experience, she was extremely helpful and had a real impact on designing the kitchen.

November 24, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Ashley.

We're happy to hear that you are pleased with your new kitchen. It's great to know that our team member's design assistance had such a positive impact for you.
- PP

Rated 5 out of 5 stars

Jason Frederick is very professional,he…

Jason Frederick is very professional,he explained everything for us he understood our situation and find the best way for us to buy a new kitchen

December 23, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Larisa, we're happy to hear that the employee was professional and helpful. It's great that they understood your needs and found the best solution for your new kitchen. Thanks for your feedback. -LG

Rated 5 out of 5 stars

I was served in dunstable wickes on…

I was served in dunstable wickes on Monday 29th December by a lovely lady called Marie,she was so helpful,my wickes discount card was unreadable so she helped me set it up online with a app we I managed to do.She went above and beyond,it makes a change these days to find someone good and happy in their job (in retail).

December 29, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Steven, we're happy to hear that you had a lovely experience during your visit. It's great to know that our team member made your shopping experience pleasant. Thank you for your positive feedback. -LG

Rated 5 out of 5 stars

I Was served by Marie from start to…

I Was served by Marie from start to end. Her level of service has been outstanding and exceptional.
She has been a great help in making sure I get the right tiles and ordered them online. She made sure I was welcomed and shone her personality through her smile. A real asset to the business. She definitely deserves a promotion.

December 10, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Amir, Thanks for taking the time to share your feedback. We are happy to hear that Marie was able to ensure you got the right tiles and that you were satisfied with her customer service. -SM

Rated 5 out of 5 stars

Reunited with my Clubcard

I lost my Tesco's Club card while at the tills last week.Marie looked me up on Facebook and sent me a message to let me know they had my card in the store.

December 14, 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Sarah, Thanks for taking the time leaving your review. We are happy to hear the Marie was able to reach out and contact you about your lost club card. Thanks again for the kind feedback. -JL

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