My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... See more
Company replied
Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... See more
Company replied
Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... See more
Company replied
Steven at Wickes provided excellent customer service from start to finish. He was friendly, polite, knowledgeable, and genuinely customer-focused. It was refreshing to deal with someone so professiona... See more
Company replied
I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In April 2025 had a bathroom installation designer Jason who was great and very patient with our change of ideas and we also had a fabulous bathroom fitter Zebi who went above and beyond fitting an amazing showroom bathroom installation that we are extremely pleased with would highly recommend. He was simply the best!

Reply from Wickes - Dunstable
I am a novice to laminated flooring. We approach this lady called Julia, she helped us worked out the amount we needed from the measurements we gave her. Everything turned out to be perfect.

Reply from Wickes - Dunstable
Marie on the till was extremely helpful and extremely polite I don't know the man on the floor but he was so knowledgeable and helpful

Reply from Wickes - Dunstable
Marie was fantastic
Offered me the membership to save money
What a lady wish my wife was more like this.

Reply from Wickes - Dunstable
Good experience
Very good communication and customer service
Helping us to work around our budget
Patient and willing to listen
Friendly and knowledgeable
We strongly suggest you to visit Wickes Dunstable branch to start your dream kitchen
Big thank you Raphael Simmons

Reply from Wickes - Dunstable
Very friendly, able and efficient service from Marie at Dunstable store yesterday.

Reply from Wickes - Dunstable
Served by Marie , she was very professional and very helpful.

Reply from Wickes - Dunstable
Dunstable. Marie your cashier was most helpful to me on Thursday. Jane Euston

Reply from Wickes - Dunstable
Second kitchen we have bought at Wickes, Dunstable branch.Jason the kitchen consultant did an amazing job, coming to our house first, with the final design being completed in store. We can't recommend Dunstable Wickes enough. PS... keep an eye on appliances deals... we had £800 cashback from AEG.

Reply from Wickes - Dunstable
Visited Dunstable store, needed help and Marie was very helpful, cheers

Reply from Wickes - Dunstable
Morgan was great! Helped me fix my drill when I was in a pickle!

Reply from Wickes - Dunstable
From design to completion Jason our designer went above and beyond to ensure we were happy with our kitchen installation and was quick to sort out any issues remaining. Would not hesitate to recommend Wickes to friends and family and would certainly use the Dunstable branch again.

Reply from Wickes - Dunstable
Great staff ,helpful and knowledgeable.One of the staff Marie,assist us with some of materials we were looking for.

Reply from Wickes - Dunstable
I purchased a kitchen in Wickes Dunstable yesterday evening, Julia was back and forth helping me, I would still be there if it wasn’t for her. The patience she had assisting me to make sure I had everything was something i have never experienced before, and always smiling throughout.
Highly recommend Julia if you need assistance with anything.

Reply from Wickes - Dunstable
Raphael went over and beyond to make sure we got the kitchen we wanted. He spent hours and hours helping us choose appliances, the storage options etx. No question was too big. Raphael had such a positive demeanour and was so calm yet helpful. Although the kitchen may have been cheaper elsewhere I was delighted to buy from Wickes mainly due to the excellent customer service we received.

Reply from Wickes - Dunstable
Served by Marie in Dunstable; she was patient and helpful. Even spent the time helping me setup the app whilst still serving other customers. Thanks a lot!

Reply from Wickes - Dunstable
Raphael Simmons kitchen design consultant, very professional very helpful ,would recommend again and again

Reply from Wickes - Dunstable
Kitchen design process was superb. We were not the easiest customers as we didn’t have final dimensions, etc but Shannon stuck with us and probably 4 months after our initial design we got to the finished article. Many tweaks by us along the way and Shannon navigating a pricing structure change by Wickes as well. All in all can’t rate the experience highly enough.
Still waiting for build to finish before kitchen installed but cannot wait - hope the delivery, etc lives up to the standards Shannon has set!

Reply from Wickes - Dunstable
We recently visited Wickes in Dunstable to purchase bathroom items for a new wet room.
Mario was extremely helpful and professional and aided us with our purchases.
A slight hiccup with delivery was corrected by Mario who delivered the item personally! This was above and beyond excellent customer care
Overall, a first class service, thanks to Mario.

Reply from Wickes - Dunstable
Dunstable store rude staff member asked simple question with the response ask stupid questions get stupid answers.
Rude and unprofessional absolutely disgusted

Reply from Wickes - Dunstable
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.