I visited Wickes for advice about getting a new shower room and toilet, I spoke to Monika and she was extremely helpful guiding me through the options and giving advice about colour matching and every... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a bespoke kitchen from wickes. All fine with delivery and joiner came two weeks later to fit it. Went wrong since then with the joiner not working a full day to install kept nipping out for b... See more
Company replied
Paula at Wickes in Edinburgh did a brilliant job of guiding us through the design and purchase of our utility room units. She was so patient and we ended up with units that fit perfectly and look grea... See more
Company replied
I’ve visited Wickes a couple of times recently, and Kieran has helped me on each occasion. I cannot praise his service highly enough. He is knowledgeable, pleasant and polite, and really goes out of... See more
Company replied
Company details
About Wickes - Edinburgh
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
45 Stevenson Road, Murrayfield, Edinburgh, EH11 2SL, United Kingdom
- +441313460541
4.4
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I visited today to order cladding
I visited today to order cladding. What I wanted was not all in stock but with help from Annie my problem was resolved, and my full order will be delivered next week. Thank you so much for your assistance and patience 😀
June 1, 2026
Unprompted review
Reply from Wickes - Edinburgh
We're so glad Annie could assist you with your cladding order! We appreciate your kind words and patience. -AK
Bob was very helpful when i visited the…
Bob was very helpful when i visited the Edinburgh store this week. He helped me with my order and helped me get a Trade Pro card.
May 21, 2026
Unprompted review
Reply from Wickes - Edinburgh
We're so glad to hear that Bob provided excellent assistance with your order and Trade Pro card. Thank you for sharing your positive experience! - AB
Handy store with nice staff
So handy having this DIY store in the city when so many are now at out of town locations.
Always easy to find what I want.
Friendly and efficient service from Pranitha on the tills. 😊
May 23, 2026
Unprompted review
Reply from Wickes - Edinburgh
Thanks for taking the time to leave your review. We're so glad our city location is convenient for you and that you always find what you need. We appreciate your kind words about Pranitha! - AB
Store manager Bob
Store manager Bob was very helpful in setting up a business account and was very helpful with his knowledge around the store
May 26, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Sean,
It's wonderful to hear that Bob was very helpful and knowledgeable while setting up your account. Thank you for sharing your experience with us. -Ellysse
Great customer Service in store
Many thanks to Morton, who went out of her way to make sure we got what we were looking for at the best price possible.
Friendly, knowledgeable, helpful service. 5 stars.
April 10, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi, we are so glad to hear you had such a positive experience with us. We truly appreciate your wonderful feedback! -LR
Fast service
Fast service. Pranitha was friendly and prompt with my order.
May 21, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Marc, thank you for taking the time to share your experience. we're glad to hear you received fast, friendly service. Thank you! -LG
Practical has very good and kind has…
Practical has very good and kind has great customer service
May 21, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Petros, We appreciate your kind words and are glad you had a great experience. -LG
Found what I needed
Found what I needed, quick and friendly checkout at the tills with Pranitha.
May 21, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hey Andrew, thanks for your five-star review, and I'm glad you got what you needed in our Edinburgh store! - Dylan
Annie was very professional in the product selection
Annie was very professional in the wicks till. She was patient and helpful, always helped us to solve problems.
May 21, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Joanna,
We're delighted to hear Annie was professional, patient, and helpful. We appreciate your kind words and feedback. -Ellysse
Pranitha is amazing!
Pranitha is amazing!!
She’s patient, professional and provided exceptional service even during a rush. Good stalk at the store. Would highly recommend to everyone.
May 13, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Dinesh, We're so happy to hear that Parintha provided exceptional service! We appreciate you recommending us. - Sean
Shanmukh was very good at helping me…
Shanmukh was very good at helping me find the required products
May 14, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Rallabhandi, We're delighted Shanmukh helped you find what you needed. Thank you for your kind words. - Sean
Good service by staff (shankar)
May 14, 2026
Unprompted review
Reply from Wickes - Edinburgh
We appreciate your kind words. Thanks for taking the time to leave your review. - Andrew
Reply from Wickes - Edinburgh
Hi Emily, Thank you for your kind words, we love to hear that you find the staff to always be pleasant. -Sean
Pranitha is a great employee DESERVES A…
Pranitha is a great employee DESERVES A RAISE GIVE IT TO HER !!! she’s so sweet and helpful
May 13, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Madeleine, Thank you for your five-star review. We are pleased that you found our colleague Pranitha offered you a great service. We appreciate your review and your business.
Reply from Wickes - Edinburgh
We appreciate you sharing your experience with us, Jamie. We are happy to hear that you received great customer service from Pranitha, and that it made your day. - Andrew
Great store
Great store - it’s like Lows /Homedepot in US. The employees were friendly and helpful.
May 13, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Keewi, We're happy to hear that you enjoyed your experience in our store. We appreciate your positive feedback and are glad our employees were helpful. - Sean
Very helpful staff who asked to help.
Very helpful staff who asked to help.
Very engaging.
Product available.
May 13, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Anthony, Thanks for taking the time leaving your review. We appreciate that our staff were helpful and engaging, and that the product was available. Thanks again for the kind feedback. -JL
Very good in store staff very helpful
Very good in store staff very helpful
Would recommend to anyone
May 9, 2026
Unprompted review
Reply from Wickes - Edinburgh
We appreciate your feedback and are so happy to hear that our in store staff were very helpful. We appreciate the recommendation. -AK
Great customer service
May 9, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi Ewan, Thanks for taking the time leaving your review and your kind feedback on the service you received. -JL
Great service
Really great service, buying heavy bark and compost bags, the manager helpfully got it all together for us while we paid and brought to our car. Thank you!
May 9, 2026
Unprompted review
Reply from Wickes - Edinburgh
Hi, Thanks for taking the time leaving your review. We're happy to hear that the manager in your local Wickes store was able to help you take the items you bought to your car. Thanks again for the kind feedback. -JL
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.